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0.4 AM Relief Nutrition Services Representative Job

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Date: Nov 12, 2017

Location: St Paul, MN, US

Company: HealthPartners

Job Description:

MINIMUM QUALIFICATIONS:

Education:

High school diploma or equivalent

Diet Tech (DTR)

2 years of nutrition, health care related education or health care food service experience can substitute for education

If in NSA position prior to March 1, 2015 requirement for Diet Technician does not apply.

Experience:

2 years customer service experience required

Knowledge, Skills & Abilities:

Ability to manage responsibilities of ongoing projects.

Ability to problem solve quickly and effectively communicate resolutions

Must be able to read, follow oral and written directions, in English

Ability to communicate nutrition information

Ability to work in a fast paced communication focused environment

Ability to effectively communicate with hospital staff , visitors and patients

Ability to multitask (e.g, talk on phone and work on computer at same time).

Must be able to switch tasks and duties at a moment’s notice while maintaining a positive attitude.

Must be efficient, accurate and have good attention to detail

Intermediate level of computer skills, ability to navigate multiple computer applications simultaneously

Pass Nutrition Representative Test with a score of 90% or higher within 6 months of hire

Licensure/ Registration/ Certification:

Diet Tech Certification (DTR)

POSITION SUMMARY STATEMENT:

The NSR utilizes a thorough understanding of therapeutic diets and takes responsibility for diet orders and tube feeding orders. This position oversees the completion of tasks and duties of the Call Center Associates and acts as a resource in the call center - answering calls, managing caller queue during call back periods, audits, problem solving and effectively communicating with staff and leaders. Performs other duties within the Food and Nutrition Department as assigned.

Additional Information:

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Nearest Major Market: Minneapolis

Job Segment: Nutrition, Call Center Representative, Customer Service Representative, Call Center, Food Service, Healthcare, Customer Service, Hospitality

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