Explore healthcare careers at HealthPartners! HealthPartners offers exciting medical careers, including MN Nurse jobs, WI Nurse jobs, MN Physician Jobs, WI Physician jobs, and more!en-us/sites/healthpartners/images/hp_banner.jpgwww.healthpartners-jobs.com720
Job ID:: 22603
Department:: EG OB/GYN
City:: Eagan, MN
Location:: HP - Eagan Clinic
Position Type:: On Call
Anticipated Work Schedule::
Hrs/Pay Period:: 0

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation’s “Best Places to Work in Healthcare” by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity for an LPN On-Call Float in our OB/GYN department. Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This position must effectively provide a quality level of service to both internal and external customers. It is also vital to carry out nursing tasks and medical orders as delegated by physicians and registered nurses to support patient care.

HOURS:
This is an on-call float position. Days and hours may vary Monday through Friday 8:00am to 5:00pm.

LOCATION:
Must be willing to travel to ALL LOCATIONS:
HealthPartners Eagan Clinic
HealthPartners Health Center for Women Clinic (St. Paul)
HealthPartners St. Paul Clinic
HealthPartners White Bear Lake Clinic
HealthPartners Woodbury Medical Clinic

REQUIRED QUALIFICATIONS:
• Graduate of an accredited school of nursing.
• Current LPN licensure in Minnesota
• Current CPR certification required within 6 months of hire and maintain.
• One-year full-time employment as a LPN preferred.
• Demonstration of written and oral communication skills required.

PREFERRED QUALIFICATIONS:
• At least six months recent (within the last 3 years) experience in a direct patient care setting
• Computer skills

PHYSICAL REQUIREMENTS:
Ability to sit or stand for prolonged periods of time. Must possess speech, hearing and sight skills to perform the functions of the position. Manual dexterity required. Must be able to speak, read and write English proficiently. Proficiency in other languages may be required. Some positions may have lifting requirements.

ACCOUNTABILITIES:
This LPN will be rooming patients and assisting with GYN procedures within our OB/GYN clinics.

HealthPartners is nationally acclaimed for providing outstanding patient care and we offer an excellent salary and benefits package. HealthPartners is an Equal Opportunity Employer. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #22603.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Eagan-LPN-On-Call-Float%2C-OB-Job-MN-55120/1758281/175828117582812012-06-18HealthPartnersEG OB/GYNfull-timeUSDstarting0BSEagan, MN, US
Job ID:: 22168
Department:: IG Behavioral Health
City:: Inver Grove Heights, MN
Location:: HP - Inver Grove Heights Clinic
Position Type:: Full-Time
Anticipated Work Schedule:: Monday through Friday. Possible split position between Inver Grove Heights Behavioral Health and Woodbury Behavioral Health. Work hours include three clinical hours after five p.m per week.
Hrs/Pay Period:: 75

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

This is an exciting full-time opportunity to work in a collaborative behavioral health setting with strong connections to the HealthPartners medical clinics. The psychotherapist will provide outpatient behavioral health services, including diagnostic assessments, individual, family and group psychotherapy, as well as crisis intervention to children and adults, presenting with a range of mental health issues. Prefer candidates with experience in primary care behavioral health settings as well as with patients who have chronic pain.

Will provide assessments and psychotherapy for adults, adolescents and children.

In addition, the therapist functions as a member of an interdisciplinary group of social workers, psychologists, psychiatrists and nurses, to provide and develop behavioral health services, in which teamwork is the norm. This individual must have the ability to work independently and actively manage his/her caseload in order to meet individual and team productivity goals.

Candidates will possess:
• PhD or PsyD in a recognized mental health discipline
• At least two years post Master’s/Ph.D clinical experience with a broad range of presenting problems including diagnostic assessments with adult and child/adolescent populations.
• Child competency testing experience
• Experience working with patients having chronic pain and medical concerns
• Preferably, experience in a managed care setting
• Mental health provider experience in a primary care medical clinic – a plus

We offer an excellent salary/benefits package, a rewarding environment, and a total commitment to providing exceptional care. For a complete job description and to apply please visit to HealthPartners.jobs, click on Search for Job Opportunities and enter Job ID: 22168.

Health is what we do. Partnership is how we do it.]]>http://www.healthpartners-jobs.com/job/Inver-Grove-Heights-Psychotherapist-Job-MN-55076/1689498/168949816894982012-06-18HealthPartnersIG Behavioral Healthfull-timeUSDstarting0BSInver Grove Heights, MN, US
Job ID:: 23106
Department:: MA Primary Care
City:: Maplewood, MN
Location:: PS - Maplewood Clinic
Position Type:: Full-Time

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Position Information

We are actively recruiting an exceptional full-time BE/BC Family Medicine physician to join our primary care team at the HealthPartners Maplewood Clinic. This full-time position can be out-patient only, or include hospital call/rounding. Full-time equals 32 or 36 patient contact hours per week, working a Monday - Friday schedule. Actual work schedule to be determined. Previous electronic medical record experience is helpful, but not required. We use the Epic medical record system in all of our clinics and admitting hospitals.

Our primary care team includes family medicine, internal medicine, and pediatric physicians, along with nurse practitioners and physician assistants.

HealthPartners Medical Group continues to receive nationally recognized clinical performance and quality awards. We offer a competitive compensation and benefit package, paid malpractice and a commitment to providing exceptional patient-centered care.

Contact Information

For additional information, please contact diane.m.collins@healthpartners.com or call Diane at 952-883-5453; toll-free: 800-472-4695 x3. EOE

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Maplewood-Family-Medicine-Physician%2C-HealthPartners-Maplewood-Clinic-Job-MN-55106/1766225/176622517662252012-06-18HealthPartnersMA Primary Carefull-timeUSDstarting0BSMaplewood, MN, US
Job ID:: 18959
Department:: Emergency Medicine
City:: Hudson, WI
Location:: PS - Hudson Hospital
Position Type:: Full-Time

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Position Information

This combination EMS fellowship and clinical position will work 900 clinical hours per year at Hudson Hospital (Hudson, WI), Amery Regional Medical Center (Amery, WI) and occasional shifts at Regions Hospital (St. Paul, MN). The remainder of the full-time position's hours will be dedicated to EMS fellowship-focused activities.

Contact Information

Contact Sandy Lachman at (800) 472-4695 x2 or sandy.j.lachman@healthpartners.com.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Hudson-Emergency-Medicine-EMS-FellowshipClinical-Job-WI-54016/1424258/142425814242582012-06-18HealthPartnersEmergency Medicinefull-timeUSDstarting0BSHudson, WI, US
Job ID:: 17793
Department:: Otolaryngology
City:: Hudson, WI
Location:: PS - Hudson Hospital
Position Type:: Full-Time

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Position Information

Nestled near the Wisconsin/Minnesota border, the beautiful western WI communities of Hudson and New Richmond boast newly remodeled hospitals with excellent nursing and clinic support staff and a strong and fast-growing patient base.

Qualified, experienced BC'd candidates will have an entrepreneurial spirit and desire to practice community-based general otolaryngology, while benefiting from the stability, support and camaraderie of our larger otolaryngology group in nearby St. Paul, MN.

Contact Information

Contact Sandy Lachman at 800-472-4695 x2 for more information.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Hudson-Otolaryngologist-Western-Wisconsin-Job-WI-54016/1424261/142426114242612012-06-18HealthPartnersOtolaryngologyfull-timeUSDstarting0BSHudson, WI, US
Job ID:: 22499
Department:: AK Primary Care GHI
City:: Anoka, MN
Location:: PS - Anoka RiverWay Clinic
Position Type:: Full-Time

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Position Information

We are actively recruiting an exceptional BC/BE Internal Medicine physician to join our primary care team at the RiverWay Anoka Clinic. This is a full-time position, working a Monday - Friday schedule. Hospital call and rounding are optional. Previous electronic medical record experience is helpful but not required. We use the Epic system in all of our primary care and specialty care clinics, and admitting hospitals. Our current primary care team includes Family Medicine, Internal Medicine and Pediatrics. Several specialties are also available onsite including: allergy, endocrinology, outpatient surgery, pulmonary, rheumatology and sleep medicine.

HealthPartners Medical Group continues to receive nationally recognized clinical performance and quality awards. We offer a competitive compensation and benefit package, paid malpractice and a commitment to providing exceptional patient-centered care.

Contact Information

For additional information, please contact diane.m.collins@healthpartners.com or call Diane @ (952) 883-54453, or (800) 472-4695 x3.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Anoka-Internal-Medicine-Physician%2C-Riverway-Anoka-Clinic-Job-MN-55303/1647258/164725816472582012-06-18HealthPartnersAK Primary Care GHIfull-timeUSDstarting0BSAnoka, MN, US
Job ID:: 23362
Department:: WE Primary Care
City:: St. Louis Park, MN
Location:: HP - St Louis Pk West Clinic
Position Type:: Part-Time
Anticipated Work Schedule:: Tuesday, Wednesday and Friday 8:00am-5:00pm
Hrs/Pay Period:: 48

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity in Primary Care for a part time LPN (.64) to work at the HealthPartners West Clinic in St. Louis Park. A successful candidate will effectively provide a quality level of service to both internal and external customers and carry out nursing tasks and medical orders as delegated by physicians and registered nurses to support patient care. Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members.

SCHEDULE:
Tuesday, Wednesday and Friday 8:00am-5:00pm

REQUIRED QUALIFICATIONS:
• Graduate of an accredited school of nursing
• Current LPN licensure in Minnesota
• Current CPR certification required within 6 months of hire and maintain
• One-year full-time employment as an LPN preferred
• Good written and oral communication skills required

PHYSICAL REQUIREMENTS:
Ability to sit or stand for prolonged periods of time. Must possess speech, hearing and sight skills to perform the functions of the position. Manual dexterity required. Must be able to speak, read and write English proficiently. Some positions may have lifting requirements.

ACCOUNTABILITIES:
Nursing Process:

Definition: a licensed practical nurse uses the nursing process (assessment, planning, implementation and evaluation) under the supervision of an RN or physician in order to provide continuing healthcare to individuals, families and the community.

1. Identify common and recurring nursing needs of the patient.
2. Recognize the need for and perform routine office procedures and testing in the ambulatory care setting.
3. Assist patients to achieve basic health care goals.
4. Identify patient education needs, provide instruction and refer appropriately.
5. Document observations, actions and patient outcomes.

Performance is up to standard when:

1. Nursing Care:
 Provide safe, accurate and clinically competent direct care to patients and families.
 Recognize patient’s abnormalities or urgent problems and seek appropriate assistance.
 Obtain health history information. Obtain accurate vital signs, recognize and report variances.
 Implement established Group Health Policies and Procedures.
2. Patient Instruction:
 Teach techniques or provide information according to established program.
3. Documentation:
 Accurately and appropriately document procedures and treatment in each patient’s record.
4. Information Processing:
 Appropriately communicate information to other members of the health care team. Provide the patient and family with current and accurate information regarding the procedure and care.
 Perform telephone screening under direction of RN or MD.

Technical and Ethical Competency:

Definition: This includes knowledge, self-direction, accountability and ability to function within Group Health policies, philosophies and procedures.

Performance is up to standard when:

1. Patient Advocacy:
 Assure patients’ rights to privacy, safety and confidentiality.
2. Continuing Education:
 Maintain current practice by obtaining continuing education in relevant practice areas.
 Maintain CPR certification.
3. Utilization of Resources:
 Use time and materials efficiently
4. Goal Determination/Achievement:
 Participate in goal setting and attainment for self, care unit and/or department.

Leadership:

Definition: Leadership is a process through which an LPN affects the action of others through conduct and practice.

Performance is up to standard when:

1. Role Modeling:
 Serve as a catalyst in improving standards of LPN practice.
 Serve as a role model for technical conduct and practice.
 Provide support to professional and technical staff.
 Demonstrate a commitment to the mission, goals and values of Group Health, Inc.
2. Decision-Making/Problem-Solving:
 Solve problems appropriately seeking assistance from members of the healthcare team.
3. Communication Skills:
 Effect positive response from patients and other members of the healthcare team through interpersonal skills.

Organizational Behaviors:

Definition: Organizational behavior is the building and maintaining of solid interdependent relationships within the care unit and throughout Group Health, Inc.

Performance is up to standard when:

1. Participation:
 Show interest in and keeps informed of department and organizational changes within the GHI system.
 Provide honest and constructive input during policy formation. Accept and support final decision.

2. Teamwork:
 Identify and work to resolve problems with other departments and individuals in a constructive manner.
 Focus on solving the problem -- not blaming.
 Effectively share job knowledge with new employees.
 Place team goals above own interests.
 Other tasks as assigned by supervisor.

HealthPartners is nationally acclaimed for providing outstanding patient care and we offer an excellent salary and benefits package. For more information and to apply go to www.healthpartners.jobs and search for job ID 23362.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/St_-Louis-Park-LPN%2C-Primary-Care-Job-MN-55416/1816516/181651618165162012-06-18HealthPartnersWE Primary Carefull-timeUSDstarting0BSSt. Louis Park, MN, US
Job ID:: 23673
Department:: Central RN Medication Refill
City:: Inver Grove Heights, MN
Location:: HP - Inver Grove Heights Clinic
Position Type:: On Call
Anticipated Work Schedule:: Days and hours may vary, Monday through Friday, 8:00am-5:00pm.
Hrs/Pay Period:: 0

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity for an on-call RN at our Central Medication Refill Center at the HealthPartners Inver Grove Heights Clinic. The purpose of this position is to effectively provide high quality service, make independent nursing diagnoses and develop plans of care based on patient assessment, delegate nursing tasks when appropriate, create and implement dynamic teaching plans based upon patient need and act as a resource for other staff. Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members.

SCHEDULE:
Days and hours may vary, Monday through Friday, 8:00am-5:00pm

REQUIRED QUALIFICATIONS:
• Graduate of an accredited school of nursing
• Current RN licensure in Minnesota
• Current RN licensure in Wisconsin within two months of hire
• Current CPR certification required within 6 months of hire, and maintain
• Strongly demonstrated written and oral communication skills

ACCOUNTABILITIES:
Nursing Process:

A. Definition

1. Nursing assessment is accomplished through interviewing, observation, and/or nursing procedures.
2. Problem identification (nursing diagnosis) defines the impact of health problems affecting individuals and families. Registered nurses distinguish between normal and abnormal findings in order to identify patient capabilities and limitations.
3. Planning is the process of making decisions and setting goals which are mutually acceptable to the nurse and all pertinent others.
4. Implementation is the process of providing comprehensive nursing care.
5. Evaluation includes assessment and reassessment of the patient’s progress toward goal achievement.

B. Performance is up to standard when:

1. Nursing Care:
• Demonstrates clinical competence in using the nursing process to provide care to patients and their families.
• Implements established Group Health Nursing Policies and Procedures.
• Provides emotional, intellectual and psychological support to patients and their families.
2. Documentation:
• Documents accurately and completely and keeps record regarding clinical practice.
3. Consultation / Collaboration:
• Shares information with other members of the health care team.
• Makes appropriate nursing referrals.
• Uses interdisciplinary resources to enhance own clinical decision making
• Provides continuity among home, office, inpatient setting and community.
• Uses appropriate systems, automated or manual, to obtain patient information or schedule appointments.
Education:

A. Definition: Education imparts knowledge designed to develop skills, to enhance decision-making, and to promote understanding. It includes interaction with the patient, family and community, as well as participating in formal and informal professional education.

B. Performance is up to standard when:

1. Patient / Family / Community:
• Identifies patient and family needs and develops a plan for education and/or makes appropriate nursing referrals.
• Teaches techniques or knowledge necessary for prevention, management or rehabilitation.
• Engages in ongoing evaluation of the effectiveness of teaching in terms of understanding and application.
2. Professional:
• Participates in patient care conferences, in-services and educational programs in the GHI system, hospital and community.
• Develops new opportunities, tools or methods of teaching.
Leadership:

A. Definition: Nursing leadership is a process through which a nurse affects the action of others in goal determination and achievement. It includes decision-making, delegating, communicating, influencing, facilitating and problem solving.

B. Performance is up to standard when:

1. Role Modeling:
• Serves as a role model in the enhancements of nursing practice and professional conduct.
• Demonstrates flexibility in performing additional responsibilities to contribute to the improvements in patient care and the functioning of the care unit and other support services.
• Provides support to professional and technical staff.
2. Goal Determination / Achievement:
• Formulates and attains personal and professional goals which promote individual growth, the care unit philosophy and the Group Health Mission.
3. Decision-Making / Problem-Solving:
• Demonstrates ability to assess and problem solve.
• Serves as a catalyst for improving standards of practice.
4. Communication Skills:
• Demonstrates positive verbal communication and listening skills with internal and external customers.
5. Delegation:
• Delegates appropriately and remains accountable for safe delivery of that delegated care.

Professionalism:

A. Definition: Professionalism includes knowledge, self-direction, accountability and the ability to use sound judgment in decision-making. Professionalism in nursing involves a commitment to the improvement of human life.

B. Performance is up to standard when:

1. Patient Advocacy:
• Acts as a patient advocate
• Maintains patient confidentiality
• Provides current health education about diagnostic and prescribed treatments
2. Professional Growth:
• Selects and participates in appropriate professional conferences, workshops and continuing education and committees.
3. Research appropriate to clinical setting:
• Participates in and utilizes research appropriate to clinical setting to improve patient care.
4. Utilization of Resources:
• Remains accountable for the efficient use of time, material and human resources.
• Assists with the updating of current and development of new procedures as appropriate.
• Demonstrates a commitment to the mission, goals and values of Group Health, Inc.

Organizational Behaviors:

A. Definition: Organizational behavior is the building and maintaining of solid interdependent relationships within the care unit, and throughout Group Health, Inc.

B. Performance is up to standard when:

1. Participation:
• Shows interest in and keeps informed of department and organizational changes within the GHI system.
• Provides honest and constructive input during policy formation. Accepts and supports final decision
2. Teamwork:
• Identifies and works to resolve problems with other departments and individuals in a constructive manner.
• Focuses on solving the problem, not blaming.
• Effectively shares job knowledge with new employees.
• Places team goals above own interests.
• Other tasks as assigned by supervisor.

HealthPartners is nationally acclaimed for providing outstanding patient care. For more information and to apply go to www.healthpartners.jobs and search for job ID 23673.

Health is what we do. Partnership is how we do it.

HealthPartners is an Equal Opportunity Employer.]]>http://www.healthpartners-jobs.com/job/Inver-Grove-Heights-RN-Centrl-Med-Refill-Job-MN-55076/1882538/188253818825382012-06-18HealthPartnersCentral RN Medication Refillfull-timeUSDstarting0BSInver Grove Heights, MN, US
Job ID:: 20084
Department:: HealthPartners-Osceola
City:: Osceola, WI
Location:: PS - Osceola Medical Center
Position Type:: Full-Time

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Position Information

We are actively recruiting exceptional Family Medicine (with or without OB) physicians to join our group at Osceola Medical Center, Osceola, WI.

Come live and practice in the beautiful St. Croix River Valley! Osceola is a wonderful, growing community less than one hour's drive from the Twin Cities of St Paul/Mpls, Minnesota. Our current primary care group includes: Family Medicine, Emergency Medicine, General Surgery, OB/Gyn, as well as Family Nurse Practitioners and Physician Assistants. Call is 1:7, Emergency Room coverage is provided on evenings and weekends. We relocated to a brand new medical facility in 2008!

The physicians at Osceola Medical Center are employed by HealthPartners Medical Group. Our Osceola group is able to practice in a traditional family medicine rural-community setting, while enjoying the benefits and security of a large medical group.

HealthPartners continues to receive nationally recognized clinical performance and quality awards. We offer a competitive salary, an excellent benefit package, paid malpractice, a rewarding practice environment and a commitment to providing exceptional primary care services.

Contact Information

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Job ID:: 21859
Department:: Pharmacy Customer Service
City:: Eden Prairie, MN
Location:: HP - Eden Prairie Office Building
Position Type:: On Call
Anticipated Work Schedule:: On-call shifts/hours varry and may include evenings and weekends.
Hrs/Pay Period:: 0

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership. Our continued growth has created an opportunity for a Pharmacy Technician II, to work on an on-call basis in the customer service call-center in Eden Prairie. The purpose of this position is to provide service excellence with patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This is a Customer Service position, which presents a first impression of HPMG&C pharmacy services and staff. Support pharmacies in delivery of timely, accurate and professional pharmacy services to members and staff and resolves customer concerns positively. QUALIFICATIONS: REQUIRED: • High School diploma or GED • Completion of accredited Pharmacy Technical program or six-months comparable pharmacy technician experience. • State Registration • Knowledge of drugs and drug categories • Six-months computer and keyboard experience including pharmacy systems • Good oral communication skills • Good written communication skills • Detail orientation • Six-months customer service experience • Ability to work as part of a team • Strong interpersonal skills • Basic mathematics aptitude ACCOUNTABILITIES: 1. Accept new prescriptions from members, inquire about medication allergies and obtain address from patient. Gather other information, as necessary, such as member number, birth date, and phone number, if not already included. Make sure name and medical record numbers are accurate and legible. Inform Pharmacist immediately of any interactions flagged by the computer system for Pharmacist intervention. Updates patient records regarding medication allergies and disease states. 2. Accurately enter new prescriptions in accordance to applicable formulary, special approval or prior authorization, ensuring all necessary information is complete and in conjunction with coverage limitations and eligibility, as indicated by the computer system. 3. Receive member refill request by telephone, automated refill line, recorded message. Enter refill request into the computer system in order for the computer to generate prescription labels. Route computer generated action request to provider if no refills are authorized. Contact physician’s office if approval is required for refills outside of the HPMG&C system. 4. Adjudicates prescription claims for payment in accordance with Plan provisions, policies and procedures. 5. Researches and makes necessary changes to rejected claims, which could include the need to determine benefit coverage through interpretation of Plan provisions. 6. Receive action request or telephone refill approvals from physicians. Enter information into the computer, including authorizing physician, number of refills authorized, or refusal of refill. 7. Attach documentation to allow physicians to meet Drug Utilization Reports initiatives or to notify them of the need of prior approval from pharmacy administration before filling prescription. 8. Identify and edit prescription entries due to changes or entry error. 9. Enter third-party information for the computer to process. If prescription claim is rejected, problem-solve and make necessary changes. If claim still does not process, call help line or refer claim to a Pharmacist. 10. Fill prescriptions and injectable orders for stations under the direction and/or verification of pharmacists. Fill and label prescriptions in containers appropriately. Provide warning labels and USPDI (United States Pharm Drug Info) leaflets as indicated by the computer. 11. Package prescriptions to mail to patients and enclose bill as necessary. 12. Verify member/patient status on clinic computer systems. Access EPIC to view patient’s co-pay, if necessary. 13. Enter appropriate transaction into the cash register, collect co-payment from member, make change if indicated, and transfer filled prescription to member. 14. Maintain records of controlled substances in accordance to State Board of Pharmacy rules and regulations. 15. Return damaged and overstocked medications, complete credit paperwork, and prepare for return to appropriate vendor. 16. Run daily reports on prescriptions in pending action status and do follow-up. 17. Generate computer-generated profiles for patients at patient’s request as per confidentiality guidelines. 18. File prescriptions to be kept in pharmacy. 19. Box prescriptions and action requests to be shipped for storage. 20. Assist in training and retraining of Pharmacy Technical Assistants. 21. Assist in the computer training of Pharmacists and Pharmacy Technical Assistants and other staff as necessary. 22. Adhere to HPMG&C patient service standards. 23. Adhere to Pharmacy Department Quality Assurance Standards as directed by the Pharmacist staff and Pharmacist-in-Charge. 24. Professionally interact with customers. Positively resolve customer concerns. 25. Proficiently operate EPIC, Pharmacy and financial computer systems, and vendor ordering systems. 26. Maintains files of original written prescriptions to be kept as legal documents. 27. Perform other duties as directed by the Pharmacist-in-Charge, pharmacists and management. HealthPartners is nationally acclaimed for providing outstanding patient care and we offer an excellent salary and benefits package. HealthPartners is an Equal Opportunity Employer. EOE Health is what we do. Partnership is how we do it.

Additional Information

Position requires handling phone calls from customers and internal business partners and working from a desk. Strong keyboarding and computer skills required.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Eden-Prairie-Pharmacy-Technician-II-On-call-Customer-Service-Job-MN-55343/1511286/151128615112862012-06-18HealthPartnersPharmacy Customer Servicefull-timeUSDstarting0BSEden Prairie, MN, US
Job ID:: 22354
Department:: Mail Order
City:: Eden Prairie, MN
Location:: HP - Eden Prairie Office Building
Position Type:: On Call
Anticipated Work Schedule:: This is an on-call position. Days and hours may vary, Monday through Friday 7:30 a.m. to 6:00 p.m. Evening, weekend and holiday shifts are possible.
Hrs/Pay Period:: 0

Job Description::

http://legacy.healthpartners.com/pdf/LOCAL_12_JOB_DESCRIPTIONS/120315 Pharm Tech Asst II On-Call.doc

Additional Information

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, with patients and the community, helped us earn a place on the Minneapolis/St. Paul Business Journal’s list of the Twin Cities Great Places to Work. If you want to be part of transforming healthcare through partnership – capitalizing on opportunities to integrate, innovate and improve – then you’re the kind of partner we’re looking for.

Our continued growth has created an opportunity for a Pharmacy Technician II to work on-call in the Mail-order pharmacy in Eden Prairie. The purpose of this position is to provide service excellence with patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This is a customer service and process-oriented position. It supports pharmacies in delivery of timely, accurate and professional pharmacy services to members and staff and resolves customer concerns positively.

QUALIFICATIONS:

REQUIRED:

• High School diploma or GED
• Completion of accredited Pharmacy Technical program or six-months comparable pharmacy technician experience.
• State Registration
• Knowledge of drugs and drug categories
• Six-months computer and keyboard experience including pharmacy systems
• Good oral communication skills
• Good written communication skills
• Detail orientation
• Six-months customer service experience
• Ability to work as part of a team
• Strong interpersonal skills
• Basic mathematics aptitude

PHYSICAL REQUIREMENTS:

• Good close visual perception
• Good sensory acuity and manual dexterity
• Ability to sit or stand for prolonged periods of time
• Ability to read, write and speak English

POSITION PURPOSE:

Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This is a Customer Service position, which presents a first impression of HPMG&C pharmacy services and staff. Support pharmacies in delivery of timely, accurate and professional pharmacy services to members and staff and resolves customer concerns positively.

ACCOUNTABILITIES:

1. Accept new prescriptions from members, inquire about medication allergies and obtain address from patient. Gather other information, as necessary, such as member number, birth date, and phone number, if not already included. Make sure name and medical record numbers are accurate and legible. Inform Pharmacist immediately of any interactions flagged by the computer system for Pharmacist intervention. Updates patient records regarding medication allergies and disease states.

2. Accurately enter new prescriptions in accordance to applicable formulary, special approval or prior authorization, ensuring all necessary information is complete and in conjunction with coverage limitations and eligibility, as indicated by the computer system.

3. Receive member refill request by telephone, automated refill line, recorded message, or by patient at the pharmacy window. Enter refill request into the computer system in order for the computer to generate prescription labels. Route computer generated action request to provider if no refills are authorized. Contact physician’s office if approval is required for refills outside of the HPMG&C system.

4. Adjudicates prescription claims for payment in accordance with Plan provisions, policies and procedures.

5. Researches and makes necessary changes to rejected claims, which could include the need to determine benefit coverage through interpretation of Plan provisions.

6. Receive action request or telephone refill approvals from physicians. Enter information into the computer, including authorizing physician, number of refills authorized, or refusal of refill.

7. Attach documentation to allow physicians to meet Drug Utilization Reports initiatives or to notify them of the need of prior approval from pharmacy administration before filling prescription.

8. Identify and edit prescription entries due to changes or entry error.

9. Enter third-party information for the computer to process. If prescription claim is rejected, problem-solve and make necessary changes. If claim still does not process, call help line or refer claim to a Pharmacist.

10. Fill prescriptions and injectable orders for stations under the direction and/or verification of pharmacists. Fill and label prescriptions in containers appropriately. Provide warning labels and USPDI (United States Pharm Drug Info) leaflets as indicated by the computer.

11. Prepare compounded medications, including but not limited to topical products, suppositories, and allergy serums under the direction of the pharmacist. Initiates and maintains patient profiles, prepares Chemo therapeutic agents, antibiotics and IV drugs under the direction of a Pharmacist.

12. Prepackage prescription drugs and maintain log under the direction /verification of a Pharmacist.

13. Package prescriptions to mail to patients and enclose bill as necessary.

14. Verify member/patient status on clinic computer systems. Access EPIC to view patient’s co-pay, if necessary.

15. Enter appropriate transaction into the cash register, collect co-payment from member, make change if indicated, and transfer filled prescription to member.

16. Sell over-the-counter items.

17. Accept miscellaneous payments for rental/sales of medical supplies, if dispensed by the pharmacy.

18. Maintain sufficient stock levels of all medications including over the counter items, special order and controlled substances, as indicated by the computer system and/or shelf levels. Maintains communication with vendors to problem solve delays, substitution and quantity discrepancies.

19. Maintain records of controlled substances in accordance to State Board of Pharmacy rules and regulations.

20. Do daily ordering of over-the-counter items and prescription drugs, as generated by the computer system, orders office supplies and assist in automated inventory. Reconcile orders with invoices. If applicable, authorizes payment for orders.

21. Stock shelves and assists with general housekeeping.

22. Return damaged and overstocked medications, complete credit paperwork, and prepare for return to appropriate vendor.

23. Run daily reports on prescriptions in pending action status and do follow-up.

24. Total cash register, count money, reconcile and balance daily ledger including reconciliation of checks and charges. Prepare paperwork for finance department and deposit for courier pickup.

25. Generate computer-generated profiles for patients at patient’s request as per confidentiality guidelines.

26. File prescriptions to be kept in pharmacy.

27. Box prescriptions and action requests to be shipped for storage.

28. Assist in training and retraining of Pharmacy Technical Assistants.

29. Assist in the computer training of Pharmacists and Pharmacy Technical Assistants and other staff as necessary.

30. Adhere to HPMG&C patient service standards.

31. Adhere to Pharmacy Department Quality Assurance Standards as directed by the Pharmacist staff and Pharmacist-in-Charge.

32. Professionally interact with customers. Positively resolve customer concerns.

33. Proficiently operate EPIC, Pharmacy and financial computer systems, and vendor ordering systems.

34. Maintains files of original written prescriptions to be kept as legal documents.

35. Perform other duties as directed by the Pharmacist-in-Charge, pharmacists and management.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package.

EOE

Health is what we do. Partnership is how we do it.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Eden-Prairie-Pharmacy-Technician-Asst-II-On-Call-Mail-Order-Job-MN-55343/1699678/169967816996782012-06-18HealthPartnersMail Orderfull-timeUSDstarting0BSEden Prairie, MN, US
Job ID:: 23276
Department:: Mail Order
City:: Eden Prairie, MN
Location:: HP - Eden Prairie Office Building
Position Type:: Full-Time
Anticipated Work Schedule:: 8:00am - 4:30pm Monday through Friday Shifts could include evenings, weekends and/or holidays.
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service and most importantly, partnership. That spirit of partnership among employees, patients and the community helped us to earn a place on the Minneapolis/St. Paul Business Journal’s List of the Twin Cities Great Places to Work. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity for a Pharmacy Systems Administrator. This position will support the Central Pharmacy Services (CPS) system applications and will consist of both implementation and on-going support for both business process and system functional issues.

Additional responsibilities:

1. Coordinates, evaluates, and performs maintenance to MailRx applications.
2. Writes and updates the protocols, policies, and procedures associated with the systems. Keeps policies and procedures consistent with current operations and current systems functionality. Communicates revisions to end-users.
3. Provides direct support to MailRx users:
a. Provides security administration for end users (add/remove and change levels of security, manage security at the screen and/or field level)
b. Trouble-shoots questions and problems reported by end users; resolves through appropriate resources (IS&T, Vendor, etc)
c. Develops and conducts on-going end-user training; regularly assesses training needs.
4. Generates, documents and implements company business processes supporting the pharmacy.
5. Generates, maintains, and distributes company reports, both financial and non-financial.
6. Provides “go-to” super-user and informational support for MailRx applications.
7. Provides information and advice in support of pharmacy growth initiatives.
8. Assesses new releases, upgrades, and other system changes for potential implementation.
9. Creates test plans. Performs all testing, implementing and troubleshooting on all systems changes. Documents testing results.
10. Communicates systems changes, updates, upgrades and downtime to end-users.
11. Conducts internal overviews and training classes supporting departments within Central Pharmacy Services.
12. Functions as primary liaison between application vendor, internal business staff and internal IT personnel.
13. Serves as a point of coordination for cross-functional information needs when clear ownership or accountability for a need or issue is not present.
14. Assists in determining the feasibility of business solutions. Assists with development of the associated business case; and, if approved, assists with the development of the implementation plans.
15. Identifies, develops, documents best practices for departments within Central Pharmacy Services.
16. Audits and reports adherence to standards and best practices.
17. Documents and analyzes "as is" and "to be" workflow analysis.
18. Assists and/or serve as project lead in the development of project charters.
19. Participates in business continuity planning and implementation.
20. Performs other duties as assigned.

REQUIRED QUALIFICATIONS:
• Bachelor’s Degree in Information Systems, Business/Finance or related field.• Two years business process experience.
• Project management experience.
• Proven ability to grasp application functionality and leverage for maximum potential.
• Familiarity with budgeting & forecasting.
• Knowledgeable of trends and systems in the health care and/or pharmaceutical industry
• Strong computer skills using Microsoft Office products (Word, Excel, and PowerPoint).
• Strong oral, written and interpersonal communication skills.
• Strong time management, organization and prioritization skills.
• Ability to work independently and able to develop and maintain strong working relationships with staff at all levels within the organization.

PREFERRED QUALIFICATIONS:
• Two years business process experience in Pharmacy Operations or pharmacy systems experience with a focus on central refill and mail order.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID # 23276.

Health is what we do. Partnership is how we do it.

EOE

Additional Information

This position is located within the HealthPartners Mail Order Pharmacy.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Eden-Prairie-Pharmacy-Systems-Administrator-Job-MN-55343/1788421/178842117884212012-06-18HealthPartnersMail Orderfull-timeUSDstarting0BSEden Prairie, MN, US
Job ID:: 23648
Department:: Mail Order
City:: Eden Prairie, MN
Location:: HP - Eden Prairie Office Building
Position Type:: On Call
Anticipated Work Schedule:: Days and hours will vary Monday through Friday, 6:00am - 5:00pm and Saturday, 6:00am - 2:00pm. Shifts may fall on evenings, weekends and/or holidays, but it is unlikely.
Hrs/Pay Period:: 0

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, with patients and the community, helped us earn a place on the Minneapolis/St. Paul Business Journal’s list of the Twin Cities Great Places to Work. If you want to be part of transforming healthcare through partnership – capitalizing on opportunities to integrate, innovate and improve – then you’re the kind of partner we’re looking for.

Our continued growth has created an opportunity for a Pharmacy Technician I to work on-call at our Eden Prairie location. This person will assist the Mail Order Pharmacy with preparing prescription requests. The purpose of this position is to provide service excellence with patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This is a customer service and process-oriented position. It supports the Mail Order Pharmacy in delivery of timely, accurate and professional pharmacy services to members and staff and resolves concerns positively.

SCHEDULE:
Days and hours will vary Monday through Friday, 6:00am - 5:00pm and Saturday, 6:00am - 2:00pm. Shifts may fall on evenings, weekends and/or holidays, but it is unlikely.

REQUIRED QUALIFICATIONS:

• High School diploma or GED
• Six-months computer and keyboard experience
• Detail orientation
• Six-months customer service experience
• Ability to work as part of a team
• Strong interpersonal skills

ACCOUNTABILITIES:

1. Receive action request or telephone refill approvals from physicians. Enter into the computer, authorizing physicians, number of refills authorized or refusal of refill.

2. Verify member/patient status on CRT. Reconcile patient’s co-pay with patient’s coverage.

3. Complete forms and/or bills for items on Accounts Receivable.

4. Assist in training and retraining of Pharmacy Technical Assistants.

5. Generate profiles for patients at patient’s request as per confidentiality guidelines.

6. Run daily reports on prescriptions in pending action status and do follow-up.

7. Adhere to Group Health Inc. patient-service standards.

8. Adhere to Pharmacy Department Quality Assurance Standards as directed by the Pharmacist staff.

9. Professionally interact with customers. Positively resolve concerns.

10. Perform other related duties as directed by Group Health Inc. management.

HealthPartners is nationally acclaimed for providing outstanding patient care. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on all other job opportunities and search for Job ID # 23648.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Eden-Prairie-Pharmacy-Technician-Assisstant-I-Job-MN-55343/1882537/188253718825372012-06-18HealthPartnersMail Orderfull-timeUSDstarting0BSEden Prairie, MN, US
Job ID:: 20756
Department:: RS Behavioral Health
City:: Minneapolis, MN
Location:: PS - Mpls Riverside Clinic
Position Type:: Full-Time

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Position Information

This full-time, 1.0 FTE, psychiatrist position will be based at the HealthPartners Riverside Clinic, located in Minneapolis. This position while primarily outpatient will also include shared call and hospital responsibilities.

Contact Information

For additional information, contact Lori Fake via email at lori.m.fake@healthpartners.com or via telephone at (952) 883-5337 (local) or (800) 472-4695 x1 (toll-free).

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Minneapolis-Outpatient-Psychiatrist%2C-Riverside-Clinic-Job-MN-55401/1330231/133023113302312012-06-18HealthPartnersRS Behavioral Healthfull-timeUSDstarting0BSMinneapolis, MN, US
Job ID:: 23058
Department:: RS Primary Care
City:: Minneapolis, MN
Location:: PS - Mpls Riverside Clinic
Position Type:: Full-Time

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Position Information

We are actively recruiting an exceptional full-time BE/BC Internal Medicine physician to join our primary care team at the HealthPartners Riverside Clinic. This full-time position can be out-patient only, or include hospital call/rounding. Full-time equals 32 or 36 patient contact hours per week, working a Monday - Friday schedule. Actual work schedule to be determined. Previous electronic medical record experience is helpful, but not required. We use the Epic medical record system in all of our clinics and admitting hospitals.

Our primary care team includes family medicine, internal medicine, geriatrics and pediatric physicians, along with nurse practitioners and physician assistants. Many of our specialty services are also based at our Riverside clinic.

HealthPartners Medical Group continues to receive nationally recognized clinical performance and quality awards. We offer a competitive compensation and benefit package, paid malpractice and a commitment to providing exceptional patient-centered care.

Contact Information

For more information, please contact diane.m.collins@healthpartners.com or call Diane at 952-883-5453; 800-472-4695 x3. EOE

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Minneapolis-Internal-Medicine-Physician%2C-HealthPartners-Riverside-Clinic-Job-MN-55401/1758283/175828317582832012-06-18HealthPartnersRS Primary Carefull-timeUSDstarting0BSMinneapolis, MN, US
Job ID:: 22020
Department:: WBL Primary Care
City:: White Bear Lake, MN
Location:: PS - White Bear Lake Clinic
Position Type:: Full-Time

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Position Information

We are actively recruiting a full-time family medicine physician to join our primary care group at our HealthPartners White Bear Lake Clinic. Our current primary care group includes: family medicine, internal medicine and pediatric physicians, along with a physician assistant. Ob/gyn, ortho and behavioral health services are also available onsite. Participation in hospital call and rounding are optional. Previous electronic medical record experience is helpful, but not required. We use the Epic electronic medical record system at all of our clinics and admitting hospitals.

HealthPartners Medical Group continues to receive nationally recognized clinical performance and quality awards. We offer a competitive salary, an excellent benefit package, paid malpractice, and a commitment to providing exceptional patient-centered care.

Contact Information

For additional information, please contact diane.m.collins@healthpartners.com or call Diane at 952- 883-5453, or 800- 472-4695x3. EOEmployer

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/White-Bear-Lake-Family-Medicine-Physician%2C-HealthPartners-White-Bear-Lake-Clinic-Job-MN-55110/1521747/152174715217472012-06-18HealthPartnersWBL Primary Carefull-timeUSDstarting0BSWhite Bear Lake, MN, US
Job ID:: 20874
Department:: WY Primary Care
City:: Woodbury, MN
Location:: PS - Woodbury Clinic
Position Type:: Full-Time

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Position Information

We are recruiting an exceptional BC/BE Internal Medicine, Family Medicine or Internal Medicine-Pediatrics physician to join our primary care team at the HealthPartners Woodbury Clinic. Our current group includes family medicine, internal medicine, medicine-pediatrics and pediatrics. Ob/gyn and behavioral health services are also available onsite. Previous electronic medical record experience is helpful, but not required. We use the Epic system within all of our primary care, specialty care and admitting hospitals.

HealthPartners continues to receive nationally recognized clinical performance and quality awards. We offer a competitive compensation and benefit package, paid malpractice and a commitment to providing exceptional patient-centered care.

Contact Information

For more information, please contact diane.m.collins@healthpartners.com or call Diane at 952-883-5453; toll-free: 800-472-4695 x3. EOEmployer.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Woodbury-Primary-Care-Physician%2C-HealthPartners-Woodbury-Clinic-Job-MN-55125/1672052/167205216720522012-06-18HealthPartnersWY Primary Carefull-timeUSDstarting0BSWoodbury, MN, US
Job ID:: 23393
Department:: WY Primary Care
City:: Woodbury, MN
Location:: PS - Woodbury Clinic
Position Type:: Full-Time

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Position Information

We are actively recruiting an exceptional BC/BE pediatrician to join the primary care group at our HealthPartners Woodbury clinic. This full-time position will consist of working either a four day or four and one-half day work week Monday - Friday, including a rotating Saturday morning clinic. Actual work schedule to be determined and participation in nursery call and rounding are optional.

Our current primary care team includes: family medicine, internal medicine, med-peds and pediatricians. OB/Gyn and other specialty services are also available on-site. We use the Epic electronic medical record system in all of our primary care and specialty care clinics as well as our admitting hospitals.

HealthPartners Medical Group continues to receive nationally recognized clinical performance and quality awards. We offer a competitive compensation and benefit package, paid malpractice and a commitment to providing exceptional patient-centered care.

Contact Information

For additional information, please contact diane.m.collins@healthpartners.com or call Diane at 952-883-5453; 800-472-4695 x3. EOE

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Woodbury-Pediatrician%2C-HealthPartners-Woodbury-Clinic-Job-MN-55125/1812264/181226418122642012-06-18HealthPartnersWY Primary Carefull-timeUSDstarting0BSWoodbury, MN, US
Job ID:: 20551
Department:: CR Primary Care
City:: Coon Rapids, MN
Location:: PS - Coon Rapids Clinic
Position Type:: Full-Time

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Position Information

We are actively recruiting an exceptional BE/BC family medicine physician to join the primary care team at our HealthPartners Coon Rapids clinic. This is a full-time position, working a Monday - Friday schedule (actual work schedule to be determined). Hospital call and rounding is optional. Previous electronic medical record (EMR) experience is helpful but not required. We use the Epic system in all of our clinics and admitting hospitals. Our current primary care group includes family medicine, internal medicine and pediatrics. Ob/gyn, endocrinology and outpatient surgical services are also available on-site.

HealthPartners Medical Group continues to receive nationally recognized clinical performance and quality awards. We offer a competitive compensation and benefit package, paid malpractice and a commitment to providing exceptional patient-centered care.

Contact Information

For more information, please contact diane.m.collins@healthpartners.com or call Diane @ 952- 883-5453, 800-472-4695 x3. EOE

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Coon-Rapids-Primary-Care-Physician%2C-HealthPartners-Coon-Rapids-Clinic-Job-MN-55433/1459470/145947014594702012-06-18HealthPartnersCR Primary Carefull-timeUSDstarting0BSCoon Rapids, MN, US
Job ID:: 23471
Department:: CR OB/GYN
City:: Coon Rapids, MN
Location:: HP - Coon Rapids Clinic
Position Type:: On Call Float
Anticipated Work Schedule::
Hrs/Pay Period:: 0

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation’s “Best Places to Work in Healthcare” by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity for an LPN/CMA On-Call Float in our OB/GYN department. Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This position must effectively provide a quality level of service to both internal and external customers. It is also vital to carry out nursing tasks and medical orders as delegated by physicians and registered nurses to support patient care.

HOURS:
This is an on-call float position. Days and hours may vary, Monday through Friday 8:00am to 5:00pm, with some occasional late coverage until 6:00pm.

LOCATION:
Must be willing to travel to ALL LOCATIONS: Bloomington, Brooklyn Center, Coon Rapids, Riverside, and West Clinic

REQUIRED QUALIFICATIONS:
• Graduate of an accredited school of nursing.
• Current LPN licensure in Minnesota OR Current Medical Assistant Certification or Registration (graduates of a formal training Medical Assistant program are required to meet criteria for certification or registration and to pass the first scheduled certification or registration exam following hire)
• Current CPR certification required within 6 months of hire and maintain.
• Demonstration of written and oral communication skills required.

PREFERRED QUALIFICATIONS:
• At least six months recent (within the last 3 years) experience in a direct patient care setting
• Computer skills

PHYSICAL REQUIREMENTS:
Ability to sit or stand for prolonged periods of time. Must possess speech, hearing and sight skills to perform the functions of the position. Manual dexterity required. Must be able to speak, read and write English proficiently. Proficiency in other languages may be required. Some positions may have lifting requirements.

ACCOUNTABILITIES:
This LPN/CMA will be rooming patients and assisting with GYN procedures within our OB/GYN clinics.

HealthPartners is nationally acclaimed for providing outstanding patient care and we offer an excellent salary and benefits package. HealthPartners is an Equal Opportunity Employer. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #23471.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Coon-Rapids-LPNCMA-Float-OB-Job-MN-55433/1868276/186827618682762012-06-18HealthPartnersCR OB/GYNfull-timeUSDstarting0BSCoon Rapids, MN, US
Job ID:: 19616
Department:: AV Primary Care
City:: Apple Valley, MN
Location:: PS - Apple Valley Clinic
Position Type:: Full-Time

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Position Information

We are actively recruiting an exceptional full-time BE/BC Internal Medicine physician to join our primary care team at the HealthPartners Apple Valley Clinic. This full-time position can be out-patient only, or include hospital call/rounding. Full-time equals a 4 or 4.5 day, Monday - Friday work week. Previous electronic medical record experience is helpful, but not required. We use the Epic medical record system in all of our clinics and admitting hospitals. Our current primary care team includes family medicine, internal medicine and pediatric physicians, along with nurse practitioners and physician assistants.

HealthPartners Medical Group continues to receive nationally recognized clinical performance and quality awards. We offer a competitive compensation and benefit package, paid malpractice and a commitment to providing exceptional patient-centered care.

Contact Information

For additional information, please contact diane.m.collins@healthpartners.com or call Diane @ (952) 883-54453, or (800) 472-4695 x3. EOEmployer

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Apple-Valley-Internal-Medicine-Physician%2C-HealthPartners-Apple-Valley-Clinic-Job-MN-55124/1330988/133098813309882012-06-18HealthPartnersAV Primary Carefull-timeUSDstarting0BSApple Valley, MN, US
Job ID:: 17587
Department:: Regions Hospitalists
City:: St. Paul, MN
Location:: PS - St Paul Regions Hospital & Clinics
Position Type:: On Call

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Position Information

This moonlighter position will assist with hospital responsibilities with our Hospital Medicine staff on an on-call basis at Regions Hospital, located in St. Paul. Hours are typically evening, but some day shifts may be available.

Contact Information

For more information or to apply, contact Lori Fake at lori.m.fake@healthpartners.com or call (952) 883-5337.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/St_-Paul-Hospital-Medicine-Moonlighter-Job-MN-55101/884388/8843888843882012-06-18HealthPartnersRegions Hospitalistsfull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 18436
Department:: Urology
City:: St. Paul, MN
Location:: PS - St Paul Regions Hospital & Clinics
Position Type:: Full-Time

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Position Information

This BC/BE Urologist will play a pivotal role in developing our female urology/pelvic floor practice at Regions Hospital, and utilize state-of-the-art technology in this beautiful, newly renovated facility. Fellowship training or practice experience in Female Urology/Pelvic Floor is required; an interest in teaching and research is a plus.

Contact Information

We complement our practice with a starting salary guarantee, an outstanding benefits package, and support from one of the top medical groups in the Upper Midwest. For more information, contact Sandy Lachman at (800) 472-4695 x2 or sandy.j.lachman@healthpartners.com.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/St_-Paul-Urology-Female-UrologyPelvic-Floor-Specialist-Job-MN-55101/1329156/132915613291562012-06-18HealthPartnersUrologyfull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 22661
Department:: Hudson Hospitalists
City:: Hudson, WI
Location:: PS - Hudson Hospital
Position Type:: Full-Time

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Position Information

We are actively seeking exceptional Internal Medicine physicians to join our primary care group at Hudson Hospital & Clinics in beautiful Hudson, Wisconsin. Our current group includes family medicine, internal medicine, internal medicine-pediatrics, geriatrics and pediatrics. OB/Gyn, hospital medicine and general surgery are also available onsite. We partner with a multitude of specialists available on campus at Hudson Hospital. Must be BC/BE in Internal Medicine, and currently hold or able to obtain Wisconsin Medical license.

We offer a competitive salary, an excellent benefit package, paid malpractice, a rewarding practice environment and a commitment to providing exceptional patient-centered care. Hudson Hospital & Clinics is part of the HealthPartners family of care.

Contact Information

For more information, please contact diane.m.collins@healthpartners.com or call
Diane at 800-472-4695 x3. EOEmployer

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Hudson-Internal-Medicine-Physician%2C-Hudson-Hospital-&-Clinics-Job-WI-54016/1670371/167037116703712012-06-18HealthPartnersHudson Hospitalistsfull-timeUSDstarting0BSHudson, WI, US
Job ID:: 22410
Department:: HPCMC Primary Care GHI
City:: Sartell, MN
Location:: PS - Sartell Central MN Group Hlth
Position Type:: Full-Time

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Position Information

We are actively recruiting an exceptional full-time BE/BC Family Medicine physician to join our primary care team at the HealthPartners Central Minnesota Clinics - Sartell. This full-time position is out-patient only. Full-time equals 32 or 36 patient contact hours per week, working a Monday - Friday schedule. Actual work schedule to be determined. Previous electronic medical record experience is helpful, but not required. We use the Epic medical record system in all of our clinics and admitting hospitals.

Our primary care team includes family medicine, internal medicine-pediatrics, and pediatric physicians, along with nurse practitioners and physician assistants. Several of our specialty services are also available onsite.

HealthPartners Medical Group continues to receive nationally recognized clinical performance and quality awards. We offer a competitive compensation and benefit package, paid malpractice and a commitment to providing exceptional patient-centered care.

Contact Information

For additional information, please contact diane.m.collins@healthpartners.com or call Diane at 952-883-5453. EOE

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Sartell-Family-Medicine-Physician%2C-Central-Minnesota-Sartell-Clinic-Job-MN-56377/1758285/175828517582852012-06-18HealthPartnersHPCMC Primary Care GHIfull-timeUSDstarting0BSSartell, MN, US
Job ID:: 23065
Department:: OB/GYN
City:: Sartell, MN
Location:: PS - Sartell Central MN Group Hlth
Position Type:: Full-Time

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Position Information

Our growing Central Minnesota primary care team is adding two more full-time, BC/BE OB/GYNs. High
risk pregnancy, infertility, GYN surgery, and resident teaching interests are a plus.

Based at our beautiful new HealthPartners Clinic in Sartell, MN (just one hour NW of Minneapolis), you'll deliver and operate at local surgery centers and nearby St. Cloud Hospital, which houses a Level 3 NICU and a new Women & Children’s unit. Call is 1:3 weekdays, 1:4 weekends.

We offer a competitive salary/benefits package, one-on-one nursing support, a vibrant family-oriented community, and a friendly team of colleagues. Join us!

Contact Information

For more information, contact Sandy Lachman at sandy.j.lachman@healthpartners.com or 952-883-5338.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Sartell-OBGYN-Physician-Sartell%2C-MN-Job-MN-56377/1758287/175828717582872012-06-18HealthPartnersOB/GYNfull-timeUSDstarting0BSSartell, MN, US
Job ID:: 20761
Department:: HSC435 Gastroenterology
City:: St. Paul, MN
Location:: PS - St Paul Specialty Center 435
Position Type:: Full-Time

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Position Information

Join our exceptional group of Gastroenterologists at our state of the art facilities in St. Paul, MN. This position focuses on our Hepatology patients within our Gastroenterology practice and includes clinic, call and hospital duties. Clinic duties will take place primarily at our Specialty Center with hospital responsibilities at Regions Hospital, both in St. Paul.

Contact Information

For more information please contact Lori Fake via email at lori.m.fake@healthpartners.com or via telephone at either (952) 883-5337 or (800) 472-4695 x1 (toll-free).

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/St_-Paul-Hepatologist-Job-MN-55101/1376016/137601613760162012-06-18HealthPartnersHSC435 Gastroenterologyfull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 20068
Department:: RCM Primary Care
City:: St. Paul, MN
Location:: PS - St Paul Midway Clinic
Position Type:: Part-Time

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Position Information

We are actively recruiting an exceptional BC/BE Internal Medicine - Pediatric (MedPeds) physician to join our primary care team at the HealthPartners Midway Clinic. This position can be 0.6 – 0.8 FTE (3 – 4 days per week) working a Monday – Friday schedule. Hospital call and rounding are optional. Our current primary care team includes Internal Medicine, Internal Medicine-Pediatrics, and Pediatrics. We use the Epic medical record system in all of our clinics and admitting hospitals.

HealthPartners Medical Group continues to receive nationally recognized clinical performance and quality awards. We offer a competitive compensation and benefit package, paid malpractice and a commitment to providing exceptional patient-centered care.

Contact Information

For additional information, please contact diane.m.collins@healthpartners.com or call Diane @ (952) 883-5453, or (800) 472-4695 x3. EOEmployer

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/St_-Paul-Internal-Medicine-Pediatrics-Physician%2C-HealthPartners-Midway-Clinic-Job-MN-55101/1397968/139796813979682012-06-18HealthPartnersRCM Primary Carefull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 23754
Department:: RS Pharmacy
City:: Minneapolis, MN
Location:: HP - Mpls Riverside Clinic
Position Type:: Part-Time
Anticipated Work Schedule:: Monday 12:00pm-8:00pm, Wednesday 12:30pm-8:30pm and Thursday 12:30pm-8:30pm
Hrs/Pay Period:: 45

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, with patients and the community, helped us earn a place on the Minneapolis/St. Paul Business Journal’s list of the Twin Cities Great Places to Work. If you want to be part of transforming healthcare through partnership – capitalizing on opportunities to integrate, innovate and improve – then you’re the kind of partner we’re looking for.

We currently have an exciting opportunity for a part-time Pharmacy Technician II at the HealthPartners Riverside Clinic in Minneapolis. This is a customer service position, which presents a first impression of HPMG&C pharmacy services and staff and supports pharmacies in delivery of timely, accurate and professional pharmacy services to members and staff and resolves customer concerns positively. The purpose of this position is to provide service excellence with patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members.

SCHEDULE:
Monday 12:00pm-8:00pm, Wednesday 12:30pm-8:30pm and Thursday 12:30pm-8:30pm
Starting wage: $17.03/hr with benefit package

REQUIRED QUALIFICATIONS:
• High School diploma or GED
• Completion of accredited Pharmacy Technical program or six-months comparable pharmacy technician experience.
• State Registration
• Knowledge of drugs and drug categories
• Six-months computer and keyboard experience including pharmacy systems
• Good oral communication skills
• Good written communication skills
• Detail orientation
• Six-months customer service experience
• Ability to work as part of a team
• Strong interpersonal skills
• Basic mathematics aptitude

ACCOUNTABILITIES:
1. Accept new prescriptions from members, inquire about medication allergies and obtain address from patient. Gather other information, as necessary, such as member number, birth date, and phone number, if not already included. Make sure name and medical record numbers are accurate and legible. Inform Pharmacist immediately of any interactions flagged by the computer system for Pharmacist intervention. Updates patient records regarding medication allergies and disease states.

2. Accurately enter new prescriptions in accordance to applicable formulary, special approval or prior authorization, ensuring all necessary information is complete and in conjunction with coverage limitations and eligibility, as indicated by the computer system.

3. Receive member refill request by telephone, automated refill line, recorded message, or by patient at the pharmacy window. Enter refill request into the computer system in order for the computer to generate prescription labels. Route computer generated action request to provider if no refills are authorized. Contact physician’s office if approval is required for refills outside of the HPMG&C system.

4. Adjudicates prescription claims for payment in accordance with Plan provisions, policies and procedures.

5. Researches and makes necessary changes to rejected claims, which could include the need to determine benefit coverage through interpretation of Plan provisions.

6. Receive action request or telephone refill approvals from physicians. Enter information into the computer, including authorizing physician, number of refills authorized, or refusal of refill.

7. Attach documentation to allow physicians to meet Drug Utilization Reports initiatives or to notify them of the need of prior approval from pharmacy administration before filling prescription.

8. Identify and edit prescription entries due to changes or entry error.

9. Enter third-party information for the computer to process. If prescription claim is rejected, problem-solve and make necessary changes. If claim still does not process, call help line or refer claim to a Pharmacist.

10. Fill prescriptions and injectable orders for stations under the direction and/or verification of pharmacists. Fill and label prescriptions in containers appropriately. Provide warning labels and USPDI (United States Pharm Drug Info) leaflets as indicated by the computer.

11. Prepare compounded medications, including but not limited to topical products, suppositories, and allergy serums under the direction of the pharmacist. Initiates and maintains patient profiles, prepares Chemo therapeutic agents, antibiotics and IV drugs under the direction of a Pharmacist.

12. Prepackage prescription drugs and maintain log under the direction /verification of a Pharmacist.

13. Package prescriptions to mail to patients and enclose bill as necessary.

14. Verify member/patient status on clinic computer systems. Access EPIC to view patient’s co-pay, if necessary.

15. Enter appropriate transaction into the cash register, collect co-payment from member, make change if indicated, and transfer filled prescription to member.

16. Sell over-the-counter items.

17. Accept miscellaneous payments for rental/sales of medical supplies, if dispensed by the pharmacy.

18. Maintain sufficient stock levels of all medications including over the counter items, special order and controlled substances, as indicated by the computer system and/or shelf levels. Maintains communication with vendors to problem solve delays, substitution and quantity discrepancies.

19. Maintain records of controlled substances in accordance to State Board of Pharmacy rules and regulations.

20. Do daily ordering of over-the-counter items and prescription drugs, as generated by the computer system, orders office supplies and assist in automated inventory. Reconcile orders with invoices. If applicable, authorizes payment for orders.

21. Stock shelves and assists with general housekeeping.

22. Return damaged and overstocked medications, complete credit paperwork, and prepare for return to appropriate vendor.

23. Run daily reports on prescriptions in pending action status and do follow-up.

24. Total cash register, count money, reconcile and balance daily ledger including reconciliation of checks and charges. Prepare paperwork for finance department and deposit for courier pickup.

25. Generate computer-generated profiles for patients at patient’s request as per confidentiality guidelines.

26. File prescriptions to be kept in pharmacy.

27. Box prescriptions and action requests to be shipped for storage.

28. Assist in training and retraining of Pharmacy Technical Assistants.

29. Assist in the computer training of Pharmacists and Pharmacy Technical Assistants and other staff as necessary.

30. Adhere to HPMG&C patient service standards.

31. Adhere to Pharmacy Department Quality Assurance Standards as directed by the Pharmacist staff and Pharmacist-in-Charge.

32. Professionally interact with customers. Positively resolve customer concerns.

33. Proficiently operate EPIC, Pharmacy and financial computer systems, and vendor ordering systems.

34. Maintains files of original written prescriptions to be kept as legal documents.

35. Perform other duties as directed by the Pharmacist-in-Charge, pharmacists and management.

HealthPartners is nationally acclaimed for providing outstanding patient care and we offer an excellent salary and benefits package. For more information and to apply go to www.healthpartners.jobs and search for job ID 23754.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Minneapolis-Pharmacy-Technician-II-Job-MN-55401/1897296/189729618972962012-06-18HealthPartnersRS Pharmacyfull-timeUSDstarting0BSMinneapolis, MN, US
Job ID:: 23603
Department:: RS Urgent Care
City:: Minneapolis, MN
Location:: HP - Mpls Riverside Clinic
Position Type:: Part-Time
Anticipated Work Schedule::
Hrs/Pay Period:: 37

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity for a Medical Office Assistant 2 (.50 FTE) at our Riverside Clinic Urgent Care. Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This position is a vital point of contact for a patient entering the HPMG Clinics. This position facilitates the process of scheduling appointments and has responsibility for accurate collection of current financial and demographic information. This position directly impacts revenue collection for the medical group.

SCHEDULE: (37 hours/pay period)
Week 1: Wednesday, Thursday, Friday, Saturday 4:30pm-9:15pm
Week 2: Wednesday, Thursday 4:30pm-9:15pm

LOCATION:
HealthPartners Riverside Clinic

QUALIFICATIONS:
REQUIRED TESTING:
• Data entry - 4,000 keystrokes
• Medical Terminology test

REQUIRED:
• High School diploma or GED
• Meets one of the following:
• Graduate of a formal training program in medical reception, an equivalent program, or a customer service program
• Two years experience as a medical receptionist
• Two years experience in a customer service position
• One year experience using data look-up and data entry functions on a mainframe or PC based computer system
• One year customer service experience either via telephone or in-person within the last five years
• Demonstrated ability to organize work under pressure
• Demonstrated ability to function with multiple priorities and interruptions
• Excellent oral communication skills
• Excellent written communication skills

PREFERRED:
• Bilingual in English AND Korean, Nepali, Arabic, Hmong, or Russian.

PHYSICAL REQUIREMENTS:
Ability to sit or stand for prolonged periods of time. Oral and written communications with customers requires adequate speech, vision, and hearing. Proficiency in English is required. Proficiency in other languages may be required. Use of a telephone and computer terminal also requires adequate hand writing and manual dexterity skills.

ACCOUNTABILITIES:
1. Customer Service
Care for each person as he/she would like to be cared for by:
• Putting the patient first at every opportunity
• Listening to understand each patient
• Showing concern for each patient
• Acting individually and with others to meet each patient’s needs

2. Check-in and Co-pay Administration
• Check in patients in an accurate and professional manner
• Identify and accurately collect co-pays or appropriate fees
• Use computer-based system to verify patient information
• Understand and communicate benefit changes to members, or refer to appropriate resource
• Communicate wait times in a diplomatic manner
• Direct patients to the appropriate care area
• Prepare reconciliation report
• Provide patients with appropriate forms, questionnaires, etc.

3. Computerized Appointment Scheduling for appointments
• Schedule appointments in an accurate and timely manner according to Advanced Access principles
• Maintain knowledge of appointment scheduling practices
• Maintain knowledge of appointment scheduling policies and procedures

4. Registration and Verification
• Complete the registration process, including reviewing the registration information for completeness and accuracy and obtain further information, if necessary
• Verify insurance eligibility, if necessary
• Register patients in an accurate, efficient, and timely manner
• Identify appropriate account type, e.g., Workers compensation, Motor Vehicle Accidents, etc.

5. Specialty Appointment Coordination
• Provide patient with information required to schedule specialty appointments

6. Facilitate timely and accurate flow of communication within the clinic
• Answer telephone and respond appropriately to the caller
• Take and relay messages requiring follow-up to appropriate individuals
• Prepare records and materials for new patient appointments
• Assist with the clerical duties of the clinic, e.g., faxing information, making copies, etc.

7. Maintain open communication with Appointment Center to ensure patient and provider needs are met
• Coordinate schedule templates
• Coordinate emergency schedule changes
• Coordinate schedule holds consistent with Advanced Access principles
• Coordinate schedules regarding provider vacation, rounding, and other out of clinic changes

8. General Accountabilities
• Perform other duties as assigned

HealthPartners is nationally acclaimed for providing outstanding patient care and we offer an excellent salary and benefits package. HealthPartners is an Equal Opportunity Employer. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #23603.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Minneapolis-Medical-Office-Assistant-2-Job-MN-55401/1900074/190007419000742012-06-18HealthPartnersRS Urgent Carefull-timeUSDstarting0BSMinneapolis, MN, US
Job ID:: 23454
Department:: IS&T Regional Technology C
City:: Duluth, MN
Location:: HP - Duluth Regional Technical Center
Position Type:: Temporary Full-Time
Anticipated Work Schedule:: M-F 8:00 to 5:00 pm
Hrs/Pay Period:: 80

Job Description::

HealthPartners RTC Internship

Position Title: RTC Intern

Pay: $10 hour

Length of Internship: 3 months with potential to extend

Department: IS&T

Division: Duluth Regional Technology Center

Managed by: Stephen Shaner

About the Position:
Looking for an excellent opportunity to showcase your computer expertise• The HealthPartners Duluth Regional Technology Center is seeking an intern with an interest in developing their computer programming, quality assurance and web development skills. This highly motivated candidate will work on various projects related HealthPartners business systems.

Responsibilities:
• Assist experienced programmers with process enhancements
• Assist with Quality assurance activities
• Help develop up-to-date documentation
• Assist with team website maintenance and enhancements
• Other computer related projects

Required Qualifications:
• Enrolled in or a recent graduate of a Management Information Systems program
• Excellent computer skills, must have strong knowledge of Microsoft Office
• Experience in computer programming languages
• Excellent listening and writing skills
• Must be flexible
• Excellent communication skills
• Able to work independently and in a team setting

Preferred Qualifications:
• Interest in healthcare field

Other details:
• 5 days a week/flexible schedule
• $10 per hour]]>http://www.healthpartners-jobs.com/job/Duluth-Regional-Technology-Center-Intern-Job-MN-55701/1828086/182808618280862012-06-18HealthPartnersIS&T Regional Technology Cfull-timeUSDstarting0BSDuluth, MN, US
Job ID:: 18576
Department:: Otolaryngology
City:: St. Paul, MN
Location:: PS - St Paul Regions Hospital & Clinics
Position Type:: Full-Time

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Position Information

This full-time position will join our Otolaryngology/Head & Neck Surgery Department based at Regions Hospital and HealthPartners Specialty Center in St. Paul, MN. Practice will include clinic, surgery, trauma and call, with opportunities for research and teaching of medical students and residents.

Contact Information

Contact Sandy Lachman at 800-472-4695 x2 or sandy.j.lachman@healthpartners.com.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/St_-Paul-Otolaryngologist-Pediatric-Job-MN-55101/1424259/142425914242592012-06-18HealthPartnersOtolaryngologyfull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 21725
Department:: Emergency Medicine
City:: St. Paul, MN
Location:: PS - St Paul Regions Hospital & Clinics
Position Type:: Full-Time

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Position Information

This combination fellowship and clinical position will work 900 clinical hours per year. The remainder of the full-time position's hours will be dedicated to Quality & Patient Safety fellowship-focused activities. This is a two-year fellowship.

Contact Information

Contact Sandy Lachman at 952-883-5338 or sandy.j.lachman@healthpartners.com.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/St_-Paul-Emerg-Med-Physician-Quality-&-Patient-Safety-Fellowship-Job-MN-55101/1498298/149829814982982012-06-18HealthPartnersEmergency Medicinefull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 22495
Department:: Neurosurgery
City:: St. Paul, MN
Location:: HP - St Paul Specialty Center 401
Position Type:: Full-Time
Anticipated Work Schedule:: TBD
Hrs/Pay Period:: 80

Job Description::

Nurse Practitioner Job Description

QUALIFICATIONS:

REQUIRED:

• Graduate of an accredited school of nursing and formal nurse practitioner program. Masters’ required for candidates graduating after 1992.
• Current RN License, Certified or eligible for certification through ANA national exam as ANP, FNP. If without certification, must pass certification exam within 12 months of hire.
• Approved or eligible for approval by the Minnesota Board of Nursing for prescription writing privileges.
• Current CPR certification.
• Must be able to provide own transportation for local travel. May provide service to patients at multiple clinic locations and/or hospital sites.

PREFERRED:

• One-year experience as ANP, FNP.
• Active member in professional nursing association.

PHYSICAL REQUIREMENTS:

Lifting of infants/children and/or adults may be required. No lifting requirements are identified, but the potential for lifting exists. Performing physical examinations, communication with parents/patients and implementing medical or nursing treatments requires adequate vision, hearing and tactile motor skills. Must be able to speak, read and write English proficiently.

MAJOR CHALLENGES:

• Understanding and acceptance of role by staff and HealthPartners members.
• Integration into the HealthPartners provider system.
• Maintaining professional identity within the framework of the care unit team.
• Development / Maximizing of Nurse Practitioner Role.

DECISION MAKING:

• Local 113
• MN Board of Nursing sets the definition for nursing practice and licenses NP practice.
• National Certification Organization ex: ANCC which certifies specialty practice.
• Physician mentor collaboration/Medical Department Leadership

POSITION PURPOSE:

Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. As a primary provider, the Nurse Practitioner (ANP, FNP) provides a source of entry for the patient into the healthcare system through identification and management of healthcare of individuals and families (consistent with description of practice of certifying specialty). Care provided emphasizes health promotion and disease prevention, as well as diagnosis and management of acute and chronic diseases. The nurse practitioner works autonomously as well as in collaboration with his/her physician mentor, according to HP and ICSI Guidelines. Patients are encouraged to be responsible for their own health behavior through education, support and involvement in their plan of care.

ACCOUNTABILITIES:

I. Assess the health status of individuals / families as appropriate.

II. Develop and Implement "Plan of Care" in collaboration with patient.

III. Collaborate and coordinate with other health professionals as appropriate.

IV. Maintain and improve professional practice.

I. Assess the health status of individuals / families as appropriate

1. A complete health history is obtained and documented.
2. Patient’s perception of problem is elicited.
3. A complete, accurate physical examination is performed and documented.
4. Appropriate screening and diagnostic tests are ordered and evaluated.
5. A problem list is developed.
6. Wellness and risk factors are identified.
7. Identify variations from norms and diagnose common health problems and diseases.

II. Develop and implement plan of care

1. Sets goals and plans mutually acceptable to patient and provider.
2. Prescribe variety of modalities to meet wellness and illness needs, including but not limited to medication, nutrition, exercise and traditional nursing treatments.
3. Manage wellness and illness needs according to HP and ICSI Guidelines.
4. Teach and support positive self-care activities including problem solving and selection of treatment alternatives.
5. Provide health counseling and emotional support throughout care.
6. Interventions are chosen which will promote the patient's participation in his/her own care to the greatest possible extent.
7. Evaluate the process and outcome of management plan and modify the plan as appropriate.

III. Collaborate and coordinate with other health professionals as appropriate

1. Discriminate between situations requiring independent management, collaborative management with physician and immediate or further referral.
2. Collaborate with physician when unusual incidents or changes in patient's condition occur.
3. Coordinate care involving other healthcare providers.
4. Make appropriate referrals.
5. Function as a mentor, resource and educator for other staff members.

IV. Maintain and improve professional practice

1. Recommendations for improving care are made.
2. Maintain professional competency by remaining current in continuing education activities.
3. Arrange for periodic meetings with physician mentor.
4. Maintain current licensure and certification.
5. Incorporate current research into practice to improve practice.
6. Participate in peer review activities.
7. Receive yearly performance evaluation.
8. Practice in accordance with national standards of practice.
9. Appropriate documentation of care is done according to HP standards.
10. Participate in appropriate task forces for committees.

Physician Assistant Certified Job Description
QUALIFICATIONS:

REQUIRED:

• Graduate of an accredited formal physician assistant training program.
• Current Minnesota PA license.
• Current NCCPA certification.
• Active member in professional PA association preferred.
• Approved or eligible for approval by the Minnesota Board of Medical practice for prescription writing privileges.

PHYSICAL REQUIREMENTS:

Applicant must possess body mobility, coordinated dexterity of hands, ears and eyes. Must possess sensory acuity and verbal ability.

POSITION PURPOSE:

Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. Assume delegated medical activities from supervising physician. This may include physical examination, history taking, developing comprehensive medical status reports, formulating a tentative medical diagnosis and initiating therapy under medical supervision.

ACCOUNTABILITIES:

1. Document pertinent data in acceptable medical form.
2. Perform or assist in routine laboratory or governing techniques as identified in the supervisory agreement on file with the board of Medical Practice.
3. Treat common childhood diseases.
4. Assist in the follow-up of geriatric disorders referred to you by physicians.
5. Prescribe medications for symptoms and temporary pain relief (if eligible).
6. Perform routine therapeutic procedures (i.e., injections, debridement, foreign body removal from skin surfaces, removal of sutures, casting or splinting of sprains, I & D of superficial skin infections) as identified in the supervisory agreement referenced above.
7. Assist with patient / member health maintenance activities.
8. Assist the physician in instituting emergency measures and treatment.
9. Other activities identified in the supervisory agreement referenced above.

Additional Information

High adaptability to situations working with various surgeons and their teams, and OR First Assist skills and experience in spine and/or neurosurgical surgery is preferred. This position's schedule may include the possibility for evening and overnight rotations and potential call responsibility in the future.

Contact Sandy Lachman for more information at sandy.j.lachman@healthpartners.com.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/St_-Paul-NPPA-C-Neurosurgery-Job-MN-55101/1691480/169148016914802012-06-18HealthPartnersNeurosurgeryfull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 22660
Department:: Project Coordination
City:: St. Paul, MN
Location:: HP - St Paul 180 East Fifth
Position Type:: Full-Time
Anticipated Work Schedule:: Monday - Friday; 8 AM - 5 PM
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, with patients and the community, helped us earn a place on the Minneapolis/St. Paul Business Journal’s list of the Twin Cities Great Places to Work. If you want to be part of transforming health care through partnership – capitalizing on opportunities to integrate, innovate and improve – then you’re the kind of partner we’re looking for.

We currently have an exciting opportunity for an Epic Clinical Analyst/Project Coordinator to work in our Care Systems department located in downtown St. Paul. This person is responsible for providing specific technical expertise to the project team which could include support, build and reporting to accomplish project objectives. The clinical analyst may also be responsible for managing mid-sized projects, multiple small size projects, as well as improving/enhancing the overall staff experience relating to our electronic medical records (Epic) software implementation. The Clinical analyst/project coordinator manages specific aspects of a project with direct accountability for project execution. They are also responsible for providing accurate budgeting estimates (within a pre-defined variance) and reporting budget usage through the completion of the project to the appropriate cost center manager. Finally, the clinical analyst/Project Coordinator is responsible for planning tasks associated with successful project completion, and for managing task execution according to a written project plan.

Accountabilities:
1. Using standard methodologies, tools, and project management software, develops and maintains project manager to establish performance goals, metrics, and project baselines.
2. Works with project manager to establish and maintain effective communication with team members, stakeholders, and contacts. Communicates project status to project manager or business owner through routine status reports and meetings.
3. Serves as a leader, facilitator and change agent in the design and implementation of new uses of the Epic application.
4. Collaborates with various departmental leaders, end users including physicians, IS staff and vendor implementation staff in design and implementation.
5. Initiates and maintains issues logs, taking responsibility for identifying and coordinating resolution of all technical and business issues.
6. Performs in-depth workflow analysis, data collection, report details or other technical issues
7. Recognizes the potential of the application to change and improve clinical workflows while maintaining or improving current practice standards relating to the software to understand application functionality.
8. Ensures that all project time is accounted for and that project and team member activities are routinely collected and reported in standard fashion.
9. Where appropriate, coordinates vendor activities to ensure project success.
10. Estimates staff resources success.
11. May act as project manager for mid-sized department level project with overall accountability for project success.
12. May serve as a project lead for a large size/strategic project reporting to a Senior Project Coordinator, or may simultaneously manage several small projects.
13. May evaluate team member performance at the direction of a Senior Project Coordinator may report team member progress and provide evaluation feedback at the request of the resource manager.

REQUIRED QUALIFICATIONS
1. Bachelor Degree in Computer Science, Business Administration, Healthcare Management or related field. (Or equivalent experience).
2. Minimum 6 years experience in healthcare and/or information systems.
3. Cumulative minimum of 3 years project leadership and/or project management experience.
4. Demonstrated capability to manage projects with budgets less than $200,000
5. Demonstrated project management skills-ability to properly plan and execute on projects deliverable using various methodologies and the ABT Suite of project management software.
6. Excellent oral and written communication skills.
7. Demonstrated ability to effectively establish and maintain collaborative working relationships with peers and constituents at all levels of the organization.
8. Demonstrated analysis and problem solving skills.

Preferred Qualifications:
Candidates will possess one or more of the following skills:

Health care IT or clinical experience
Experience with Epic or EMR
Experience with reporting tools including PLSQL or SQL

We offer an excellent salary/benefits package, a rewarding environment, and a total commitment to providing exceptional care.

For a complete job description and to apply please visit to HealthPartners.jobs, click on Search for Job Opportunities and enter Job ID: 22660.

Health is what we do. Partnership is how we do it.
EOE]]>http://www.healthpartners-jobs.com/job/St_-Paul-Epic-Clinical-AnalystProject-Coordinator-EMR-Team-Job-MN-55101/1731828/173182817318282012-06-18HealthPartnersProject Coordinationfull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 22659
Department:: Project Coordination
City:: St. Paul, MN
Location:: HP - St Paul 180 East Fifth
Position Type:: Full-Time
Anticipated Work Schedule:: Monday - Friday; 8 AM - 5 PM
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, with patients and the community, helped us earn a place on the Minneapolis/St. Paul Business Journal’s list of the Twin Cities Great Places to Work. If you want to be part of transforming health care through partnership – capitalizing on opportunities to integrate, innovate and improve – then you’re the kind of partner we’re looking for.

We currently have an exciting opportunity for a Senior Project Coordinator to work in our Care Systems department located in down town St. Paul. The Project Coordinator is responsible for managing mid-sized projects or multiple small size projects. The coordinator manages specific aspects of a project with direct accountability for project execution. This person provides specific technical expertise to the project team(s) to accomplish project objectives within a given period with limited resources. The Project Coordinator is also responsible for providing accurate budgeting estimates (within a pre-defined variance) and reporting budget usage through the completion of the project to the appropriate cost center manager. The Project Coordinator is responsible for planning tasks associated with successful project completion, and for managing task execution according to a written project plan.

Accountabilities:
1. Using standard methodologies, tools, and project management software, develops and maintains project manager to establish performance goals, metrics, and project baselines.
2. Works with project manager to establish and maintain effective communication with team members, stakeholders, and contacts. Communicates project status to project manager or business owner through routine status reports and meetings.
3. Initiates and maintains issues logs, taking responsibility for identifying and coordinating resolution of all technical and business issues.
4. Routinely contributes all project deliverables to central repository.
5. Ensures that all project time is accounted for and that project and team member activities are routinely collected and reported in standard fashion.
6. Where appropriate, coordinates vendor activities to ensure project success.
7. Estimates staff resource success.
8. May act as project manager for mid-sized department level project with overall accountability for project success.
9. May serve as a project lead for a large size/strategic project reporting to a Senior Project Coordinator, or may simultaneously manager several small projects.
10. May evaluate team member performance at the direction of a Senior Project Coordinator may report team member progress and provide evaluation feedback at the request of the resource manager.

REQUIRED QUALIFICATIONS
1. Bachelor Degree in Computer Science, Business Administration, Healthcare Management or related field. (Or equivalent experience).
2. Minimum 6 years experience in healthcare and/or information systems.
3. Cumulative minimum of 3 years project leadership and/or project management experience.
4. Demonstrated capability to manage projects with budgets less than $200,000
5. Demonstrated project management skills-ability to properly plan and execute on projects deliverable using various methodologies and the ABT Suite of project management software.
6. Excellent oral and written communication skills.
7. Demonstrated ability to effectively establish and maintain collaborative working relationships with peers and constituents at all levels of the organization.
8. Demonstrated analysis and problem solving skills.

We offer an excellent salary/benefits package, a rewarding environment, and a total commitment to providing exceptional care.

For a complete job description and to apply please visit to HealthPartners.jobs, click on Search for Job Opportunities and enter Job ID: 22659.

Health is what we do. Partnership is how we do it.
EOE

Additional Information

Senior Project Coordinator on EMR Team focused on clinical reporting

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Job ID:: 22994
Department:: SP Urgent Care
City:: St. Paul, MN
Location:: PS - St Paul Wabasha St Clinic
Position Type:: Full-Time

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Position Information

We have part-time and on-call urgent care positions available for Board Certified - Board Eligible full-range family medicine or internal medicine-pediatric (MedPeds) physicians. Our HealthPartners Urgent Care Clinics are located throughout the Mpls/St Paul metro area; evening and weekend shifts are of most need.

Contact Information

For more information, please contact diane.m.collins@healthpartners.com or call 952-883-5453; toll-free: 800-472-4695 x3. EOEmployer

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/St_-Paul-Physician%2C-Urgent-Care-Clinics-Job-MN-55101/1742162/174216217421622012-06-18HealthPartnersSP Urgent Carefull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 22130
Department:: Specialty Care Coding Services
City:: St. Paul, MN
Location:: HP - St Paul 525 Park Street Business Office
Position Type:: Full-Time
Anticipated Work Schedule:: Monday through Friday, 8:00am-5:00pm
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Because of our continued growth we are currently seeking multiple Coding / Revenue Cycle Specialists to join our HealthPartners team. Each Revenue Cycle Specialist (RCS) will be responsible for partnering with providers and clinic operations staff to support the HealthPartners Revenue Cycle. The RCS is responsible for understanding and optimizing the revenue cycle for their specific department(s) and or clinic location(s). Maintaining a comprehensive understanding of the areas that can hinder optimal revenue capture; an in-depth understanding of coding and compliance rules and regulations; knowledge of Electronic Medical Records (EMR) in the areas of charting tools (i.e. order entry, smart sets etc), charge dropping, charge update, charge review and follow up work-queues. The RCS provides support to providers and clinic staff for CPT, HCPC, and ICD-9-CM coding systems, and acts as a liaison between the delivery sites and compliance operations to support the Provider Monitoring Program and related educational activities around coding, billing and compliance. This person will be coding for various specialties and primary care departments.

ACCOUNTABILITIES:
A.) Revenue Capture
• Ensures all services provided are accurately captured in the medical record and billed appropriately. This is accomplished using the following methods:
• One-on-one chart review with each provider
• In-depth understanding of EMR in the areas of charting tools (i.e. order entry, smart sets etc), charge dropping, and charge update, Charge review work-queues
• A review of each provider’s individual charting tools and preference lists to ensure accurate CPT, HCPC and ICD-9 coding
• Investigation into supplies and medications dispensed at each clinic and a review of appropriate billing for them
• Working all CCI/LMRP edits, claims manager rules and other coding associated charge review WQ rules for each clinic or department supported.
• The ability to provide feedback to each provider based on identified coding trends.
• Maintains a current knowledge of regulations and legislation regarding billing compliance issues.

B.) Denial Management
• Working all coding related denials.
• Working all coding related patient complaints
• The ability to provide feedback to each provider based on identified denial trends.
• Implement changes and provide education & feedback to providers, departments and clinics with regards to denials that impact revenue flow and or capture

C.) Provider Education
• Provides coding education (HCPC, ICD-9-CM, DSM3-R, & CPT) to providers and clinical staff in accordance to the established corporate compliance plan.
• Works with the Education & Compliance Specialist to further support and educate providers on their performance in the Provider Monitoring Program.
• When provider documentation issues are identified, work with clinic management and the Education & Compliance Specialist (ECS) staff to implement corrective action plans.
• Actively train physicians and other providers on coding and reimbursement issues. Attend clinic and department staff meetings to disseminate information and to become familiar with operational issues within each business unit.
• The RCS will be responsible for implementing corrective action plans to improve revenue cycle outcomes. This may include (but not limited to) creating site-specific education, partnering with Revenue Services staff to implement site-specific revenue improvement projects, understanding how to leverage Epic technology to create revenue capture solutions, or suggesting operational changes at each location.

REQUIRED QUALIFICATIONS:
• Four year college degree or equivalent work experience
• Three years demonstrated knowledge of coding
• Certified Professional Coder (AAPC) or Certified Coding Specialist certification (AHIMA), may obtain Certification within 6 months.
• Ability to present information in one-on-one and group settings
• Ability to communicate information in a professional and confident manner
• Must demonstrate a thorough understanding of the front and back end revenue cycle components in a physician practice
• Demonstrated ability in critical thinking, self initiative, and self direction
• Understanding of physiology, medical terminology, and disease process is required
• Must understand and be able to apply the following regulations:
• HCFA’s Evaluation and Management Documentation Guidelines
• HCFA’s Teaching Physician Guidelines
• HCFA’s Correct Coding Initiative
• Third Party Payer Reimbursement Policies and Procedures

PREFFERRED QUALIFICATIONS:
• Five years working with coding systems.
• Two years previous experience in medical record chart documentation review.
• Two years experience in group education with provider audiences.
• One year working with EpicCare.
• Two years working in a physician practice setting.
• Demonstrated PC skills in Word, Excel, and Microsoft Access.

DECISION-MAKING:
• Works independently to respond to revenue cycle issues.
• Responsible for completing work assigned by Manager.
• Responsible for making decisions to coordinate work load and schedule.
• Responsible for communication with and upholding service standards with clinics, including both providers and administrative staff.
• Refers critical questions and problems to Manager.

HealthPartners is nationally acclaimed for providing outstanding patient care and we offer an excellent salary and benefits package. For more information and to apply go to www.healthpartners.jobs and search for Coding / Revenue Cycle Specialist, job ID 22130.

Health is what we do. Partnership is how we do it.

HealthPartners is an Equal Opportunity Employer.]]>http://www.healthpartners-jobs.com/job/St_-Paul-Revenue-Cycle-Specialist-Job-MN-55101/1744974/174497417449742012-06-18HealthPartnersSpecialty Care Coding Servicesfull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 22947
Department:: Care Delivery Systems Hub
City:: St. Paul, MN
Location:: HP - St Paul 180 East Fifth
Position Type:: Full-Time
Anticipated Work Schedule:: Monday through Friday, general business hours.
Hrs/Pay Period:: 80

Job Description::

Are you looking to be a part of a dynamic team that provides work life balance and values partnership• Then HealthPartners has an exciting opportunity for you, an experienced Mumps/Epic Programmer Analyst, to join our IS&T Care Delivery team in downtown St Paul.

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation’s “Best Places to Work in Healthcare” by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Due to our continued growth we currently are seeking an experienced Mumps/Epic Programmer Analyst.

Position Purpose:
• To analyze, design, support and implement interfaces into and out of Epic to ensure productive use by trained end users of the data
• To provide daily monitoring of the interface transactions to ensure accuracy and integrity of data.
• To analyze, design, support and implement EpicCare Order Entry system to ensure productive use by trained end users.
• To provide daily monitoring of EpicCare Order Entry functionality to ensure accuracy and integrity of data.
• Plans, organizes, schedules, directs and controls small or midsize projects.
• Designs, codes, tests, installs, and performs ongoing monitoring and support of interfaces.
• Performs system testing, verifying that system changes do not affect interfaces with other systems, affect data storage, and processing.
• Works effectively with project implementation teams, Server Support (UNIX), and ancillary Care Delivery systems to assist system testing during implementation phases while assuring data integrity by adhering to naming and numbering conventions in the Bridges and interface engine

Required Qualifications:
• Bachelor's degree in Computer Science, Business Administration, Management Information Systems or equivalent
• 5+ years experience in data processing
• Experience with Mumps, Epic, and HL7 - database, programming languages and end-user software
• Excellent communication skills in technical and non-technical topics
• Project leadership experience on moderately complex projects, to include taking a project from initiation through successful implementation and acceptance.
• Excellent analysis and problem solving skills

Preferred Qualifications:
• EpicCare Ambulatory Certification
• Epic Bridges Interface Certification
• Working knowledge of Chronicles and Bridges.
• General understanding of Cache` databases and structures.
• Familiarity with database design and structure
• Familiarity with Epic MasterFiles
• Familiarity with Application Wellness initiatives.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package.

For a more information and to apply please visit www.healthpartners.jobs and search for job ID 22947.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/St_-Paul-Epic-Interface-Analyst-HL7-Job-MN-55101/1778087/177808717780872012-06-18HealthPartnersCare Delivery Systems Hubfull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 23125
Department:: Pharmacy Floats
City:: St. Paul, MN
Location:: HP - St Paul Como Clinic
Position Type:: On Call Float
Anticipated Work Schedule::
Hrs/Pay Period:: 0

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation’s “Best Places to Work in Healthcare” by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity for 3 on-call, float Pharmacists to work at HealthPartners pharmacy locations. The purpose of this position is to dispense drugs to patients in compliance with Federal and State regulations, to be patient-centered by providing effective medication consultations, provide service excellence on patient care and patient relationships is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members.

SCHEDULE:
This is a float position. Hours may vary, Monday – Friday from 6:00am to 8:30pm, Saturday from 6:00am-5:30pm and Sunday 9:00am-5:30pm

REQUIRED QUALIFICATIONS:
• Must be a graduate from an accredited college of pharmacy and licensed as a pharmacist in the state of Minnesota.
• Must maintain this license in good standing as required by Minnesota law.
• Demonstrated competency in all professional aspects of pharmacy.
• Strong leadership and organizational skills. Maturity and dependability are essential.
• Ability to organize and function under stress with many interruptions.
• Ability to establish and maintain effective, friendly and courteous working relationships with coworkers, physicians and patients.
• Strong communication / listening skills and good telephone etiquette.
• Ability to accept and implement change.
• Ability to tactfully resolve complaints.

PREFERRED QUALIFICATIONS:
• One year experience working in a hospital, clinic, or retail pharmacy.
• Experience working with pharmacy technicians.
• Experience working with Microsoft suite of products.

ACCOUNTABILITIES:
1. Fill prescriptions in compliance with Federal and State regulations.
2. Provide effective drug information and consultation to professional staff, providers, patients and members.
3. Responsible for strict adherence to the laws of the DEA and other regulatory agencies as they impact on the operation of the pharmacy.
4. Assist in the ordering, receiving, storage and safekeeping of pharmaceuticals and maintain a cost-effective inventory level of pharmaceuticals in both the pharmacy and the clinic.
5. Assist in the direction of work performed by all nonprofessional employees of the pharmacy in so far as their duties relate to the ordering, sale and/or storage of drugs.
6. Foster and utilize the use of pharmacy technicians in the technical duties of the pharmacy.
7. Support and cooperate with other departments’ operation initiatives.
8. Dispense prescriptions in an accurate, timely and courteous manner.
9. Maintain a professional image.
10. Adhere to the established Group Health, Inc., patient-service standards.
11. Perform other duties as assigned by the Pharmacist-in-Charge or Regional Pharmacy Manager.

HealthPartners is nationally acclaimed for providing outstanding patient care and we offer an excellent salary and benefits package. For more information and to apply go to www.healthpartners.jobs and search for job ID 23125.

EOE

Health is what we do. Partnership is how we do it.]]>http://www.healthpartners-jobs.com/job/St_-Paul-Pharmacist%2C-On-Call-Job-MN-55101/1781124/178112417811242012-06-18HealthPartnersPharmacy Floatsfull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 23366
Department:: Care Delivery Systems Hub
City:: St. Paul, MN
Location:: HP - St Paul 180 East Fifth
Position Type:: Full-Time
Anticipated Work Schedule:: 8-5
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

We have an exciting opportunity in our Down Town St. Paul location for a My Chart/Workstation Manager. This person will administer the My Chart systems, including hardware, network operating systems and software in order to ensure productive use by trained end users. The administrator will have the opportunity to plan, organize, schedule, direct and control small or midsize projects within the My Chart application. The administrator will also develop and maintain strong relationships with the Epic Systems Analysts, Spoke Analysts, IS&T A&T, senior leadership, vendors (e.g. Epic), and other application peers.

ACCOUNTABILITIES:
• Analyzes and researches system, process, and data problems.
• Performs system testing, verifying that system changes do not affect interfaces with other systems, affect data storage and processing. If possible performs unit testing, sending data through system code to verify the correct output.
• Assists Spoke analysts with the creation of test plans, gathering test data, and creation of any hard output.
• Coordinates testing needs, such as servers, capacity, and database support with IS&T A&T staff.
• Develops scripts or paths for Epic upgrades, Epic’s remote access and Thin Client access, works with Desktop Services; training Desktop on the needs of Epic installation.
• Installs and configures Epic software on remote access servers.
• Responds to critical situations as defined within the Service Level Agreement with HealthPartners’ Care Delivery and analyzes problem situations in depth, monitoring the data has it walks through the system, unit testing, and database analysis for data corruption. Coordinates any clean up and correction efforts done by ancillary IS&T groups (e.g. A&T and Database architecture).
• Identifies security needs and coordinates and creates user access to the My Chart Application.
• Determines local file server, Epic’s Citrix, and remote access requirements. Installs and configures Epic software on remote access servers.
• Supports, maintains and troubleshoots issues concerning Epic Remote and Thin Client issues.
• Develops Metrics to analyze current functionality, capacity, and future needs as defined by the Hub Manager
• Provides analysis and input regarding hardware (e.g. Workstation requirements), analyzing current capacity and anticipated needs. Works with Server Group (Lan Admin) to monitors utilization and provides analysis on potential capacity issues.
• Works closely with A&T Unix group to identify current structures, future needs, and upgrade planning.
• Coordinates with Desktop Technical Services to obtain and set up IIS servers.
• Assists the WebServer team with design, schedule and executing backups and recovery of data bases within IIS Servers according to published schedules.
• Provides initial configuration of workstations, identifying paths and scripts for installation.
• Works with Security Services and IS&T Electronic Commerce to maintain a secure environment that assures patient data confidentiality. Also provides Security Services any assistance with risk assessments and audits pertaining to the security of patient and HealthPartners’ data. Remains informed regarding current encryption authentication procedures and firewall systems.
• Keeps abreast of HIPAA regulations and the HealthPartners’ Security policies.
• Provides Epic Spoke Analysts with the analysis, risk, and cost assessment, and staff availability associated with any request for change, assisting with their prioritization of requests
• Develops any necessary enhancements or utilities as requested by the Epic Spoke Analysts, maintaining correspondence with Epic to confirm that the request will not be developed by Epic. Any changes to the system will need to follow the guidelines developed with the IS&T Hub concerning unsupported changes within the Epic system.
• Participates in IS&T disaster recovery planning and auditing requests as defined by the Hub manager.
• Reviews daily IS&T change management announcements and participates in change management documentation as required for new implementations. May be required to participate in change management meetings as defined by the Hub manager
• Responds readily to issues assigned through the IS&T support center, documenting resolution within the Service-now system. Follows Support Center guidelines for response time as defined within Support Center policy and Care Delivery Service Level Agreements.
• Assists the Administrative Business Office and Security Services with development and implementation of policies and procedures related to accuracy, integrity, confidentiality and security of data. Follows all current IS&T and HealthPartners policies.
• Attend Epic training, as needed and as funded, on new versions of My Chart software.
• Maintains current knowledge, trends, technology of Epic application software, O/S, data bases interfaces, and maintains a strong working knowledge of security and confidentiality requirements for patient data. Remains current with application development throughout IS&T and initiatives that are within IS&T and throughout the HealthPartners corporation.
• Performs any needed MasterFile maintenance, reconfiguring My Chart set up, printer/output setup, and menu creation for user access; documenting any changes and maintaining historical records for auditing or governance purposes
• Maintains a working knowledge of business processes associated with care delivery and patient encounters. Provides gap assessments in conjuncture with care delivery regarding issue resolution and excellent patient care.
• Assists Epic Spoke analyst with requirements methodology and clearly defines requirement needs. Reviews all requirements, providing Epic Spoke Analyst any feedback on needs or issues not addressed as they relate to the My Chart accessibility and the needs of the care providers.

REQUIRED QUALIFICATIONS:
• Knowledge of SQL,
• - Experienced in Workstation/Server troubleshooting (windows)
• - Knowledge in web server technology and IIS.
• - Participated in and support development of technical solutions.
• - Knowledge in scripting language. Batch script, java script, vbscript.
• - Knowledge in web development and design - HTML, CSS and XML

PREFERRED QUALIFICATIONS:
• My Chart Medium Certification
• Workstation Certification
• Foundation (Chronicles)
• Familiarity with Epic MasterFiles
• Overall understanding of MUMPS processing.
• Understanding of HIPAA security regulations and HealthPartners’ security policies.
• Understanding of dependencies of other ancillary applications and interfaces to the Epic systems.
• Working knowledge of Bridges.
• Overall knowledge of Cache`
• Familiarity with Application Wellness initiatives.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. For more information or to apply, please visit www.healthpartners-jobs.com and search for job ID 23366.
Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/St_-Paul-MyChartWorkstation-Manager-Job-MN-55101/1804477/180447718044772012-06-18HealthPartnersCare Delivery Systems Hubfull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 23392
Department:: HSC435 Gastroenterology
City:: St. Paul, MN
Location:: PS - St Paul Regions Hospital & Clinics
Position Type:: On Call

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Position Information

This on-call physician position will assist in taking call with our Department of Gastroenterology staff at Regions Hospital located in St. Paul, Minnesota.

Contact Information

For additional information, contact Lori Fake via email at lori.m.fake@healthpartners.com or via telephone at (952) 883-5337.

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Job ID:: 23209
Department:: Surgery
City:: St. Paul, MN
Location:: PS - St Paul Regions Hospital & Clinics
Position Type:: Full-Time

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Position Information

We are recruiting for a BC/BE general surgeon to join our busy Surgery Department at Level 1 trauma center Regions Hospital in St. Paul, MN. Primary areas of responsibility will include acute care surgery, trauma surgery, call and backup, and surgical ICU services.

Contact Information

Email your CV and cover letter to sandy.j.lachman@healthpartners.com.

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Job ID:: 23321
Department:: Neurology GHI
City:: St. Paul, MN
Location:: HP - St Paul Specialty Center 401
Position Type:: Full-Time
Anticipated Work Schedule::
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.
HealthPartners has an opportunity for a RN Supervisor in our Neurosciences department. This position will support Neurology, Neurosurgery, Spine, and Physical Medicine & Rehabilitation. The RN Supervisor provides leadership, direction, organization and administration of daily clinic operations in the patient care and ancillary services areas. This position works in collaboration with the Business Systems Supervisor. Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees.
SCHEDULE:
Monday – Friday Business hours
LOCATIONS: Will primarily work at HealthPartners Specialty Center in St. Paul. Will travel on occasion to the HealthPartners Riverside clinic in Minneapolis.
REQUIRED QUALIFICATIONS:
• Graduate of a Bachelor of Sciences or Arts degree program or health related field
Or six years of full time clinical nursing experience.
• Current RN licensure in Minnesota
• Current RN licensure in Wisconsin within two months of hire
• Two years of staff supervisory experience
• Two years of leadership/management experience with a health care team
• Demonstrated organizational, problem solving and effective project management skills
• Ability to manage resources and staff with budget requirements
• Strong written and oral communication skills
• Strong analytical skills
• Basic computer knowledge and ability
• Customer service experience with demonstrated strength in communication skills in dealing with patient/public contacts
• Ability to lead, mentor and motivate employees.
• Ability to understand, implement and monitor care improvement, patient service and access data and processes.

PREFERRED QUALIFICATIONS:
• Experience and knowledge working in neurosciences.
• Experience and knowledge in workflow and process improvement.

ACCOUNTABILITIES:
Supervision of care delivery staff including:
• Performing annual performance reviews
• Reviewing work for quality improvement purposes
• Monitoring daily staffing issues including vacation and sick time
• Monitoring and providing feedback to staff to ensure consistent application of HPMG & C and HealthPartners policy and procedures
• Promoting development of staffing skill levels
• Hiring, coaching, discipline and dismissal of staff
• Training and monitoring job functions
• Holding staff accountable for providing excellent patient service

Patient Service:
• Acts as an effective, consistent role model of Service Excellence; exemplifying courtesy, compassion, and responsiveness to all customers.
• Works with staff and other supervisors to identify opportunities to improve patient satisfaction

Quality and Data:
• Works in collaboration with other clinic supervisors, providers, front-line staff and organizational departments to design, implement and evaluate care delivery initiatives.
• Uses quality management tools and measurements to monitor standards, processes, and outcomes of care.
• Works in collaboration with other clinic supervisors, providers, front-line staff and organizational departments to review and interpret quality management data feedback and then make appropriate changes to improve outcomes of care.
• Facilitates meetings in the clinic to gather input and provide feedback to other clinic supervisors, providers and front-line staff regarding care initiatives and outcomes of care.
• Actively participates in the creation, update and ongoing testing of business continuity and disaster recovery planning and preparation.

Financial:
• Plans, develops and monitors the budget for their area of responsibility
• Works collaboratively with the Manager and other supervisors to ensure optimal revenue capture
• Authorizes expenditures for their area of responsibility.
• Acts as a responsible steward of resources including time, materials, supplies and property.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #23321.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/St_-Paul-RN-Supervisor-Job-MN-55101/1812261/181226118122612012-06-18HealthPartnersNeurology GHIfull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 23407
Department:: Epic Training & Dev
City:: St. Paul, MN
Location:: HP - St Paul 180 East Fifth
Position Type:: Full-Time
Anticipated Work Schedule:: Primarily Monday- Friday 7:30-4:30 with some flexibility to support occasional Epic implementation projects
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service and most importantly, partnership. That spirit of partnership among employees, patients and the community helped us to earn a place on the Minneapolis/St. Paul Business Journal’s List of the Twin Cities Great Places to Work. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

We currently have an exciting opportunity for an EPIC TRAINING ANALYST in St. Paul. Responsibilities include; to design and deliver end user training on assigned Epic functionality sets at initial roll out, as needed for new employees and as required for new functionality; and to build, test and maintain the training environment which is used in training user and support personnel.

Accountabilities:

1. Under moderate supervision, plans, organizes, schedules and delivers training session to end users and support personnel in coordination with Application Coordinators ; interface with other Hub employees, Senior and Middle management, as well as line staff employees, as needed
2. Provides leadership in the respective Epic domain by building, testing and maintaining the Epic training environment to ensure the training environment accurately reflects actual use and a comprehensive training of the Epic functionality
3. Develops training materials for delivery to students that enunciate educational goals and student expectations of each training module with feedback information for the teacher per module
4. Work with user based project implementation teams to assist in workflow designs, reference master build, implementation choices and decisions and system testing during implementation phases
5. Work with pre-release versions of the software in order to develop modifications to training materials and methods if warranted
6. Assists Spoke based Application Coordinators in developing user documentation
7. Assists Spoke based Application Coordinators in defining enhancement requests, screen designs, etc., based on feedback from training sessions
8. Participate as productive team member in disaster planning and recovery
9. Follows change control procedures to prevent errors and user inconvenience
10. Shows diligence in logging calls into the Hub support call logging system
11. Assist with development and implementation of policies and procedures related to accuracy, integrity, confidentiality and security of data. Conducts education sessions where appropriate to teach users how to correct or prevent errors
12. Attend Epic training, as needed and as funded, on new versions
13. Maintains current knowledge, trends, technology of Epic application software, data bases and interfaces through continuing education via classes and user meetings, professional organizations, interaction with users and avid reading

Required Qualifications:

• Bachelor’s degree in Education, Training, Computer Science, Management Information Systems, Business Administration, or related field
• Excellent communication skills in technical and non technical topics with proven capability to communicate complex subject to non technical end users in an effective and supportive manner

Preferred Qualifications:

• Healthcare administrative experience
• 4 years of implementation, support, or active user status
• Previous experience at developing and delivering teaching material
• 2+ years experience in information systems deployment and support in analyst or user role
Decision-Making Requirements:
• Must be able to independently research software design and use to develop training materials for end user and support personnel
• Must effectively prioritize training feedback to balance student receptivity with learning goals
• Must be able to maintain a the Epic training environment with content rich examples that test and demonstrate Epic capabilities in use at HealthPartners

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package.

Health is what we do. Partnership is how we do it.

EOE

Additional Information

Previous expereinde creating training materials and delivering systems training using adult learning methodology

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Job ID:: 23328
Department:: HSC Lab
City:: St. Paul, MN
Location:: HP - St Paul Specialty Center 401
Position Type:: Part-Time
Anticipated Work Schedule:: Thursday, 9:30am-6:00pm and Friday, 9:30am-6:00pm
Hrs/Pay Period:: 32

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, with patients and the community, helped us earn a place on the Minneapolis/St. Paul Business Journal’s list of the Twin Cities Great Places to Work. If you want to be part of transforming healthcare through partnership – capitalizing on opportunities to integrate, innovate and improve – then you’re the kind of partner we’re looking for.

Our continued growth has created an opportunity for a Medical Lab Technician (.43) in our HealthPartners Specialty Center location. The purpose of this position is to serve all (internal and external) customers by performing laboratory procedures and support functions in accordance with HealthPartners’ philosophy, policies and procedures and in accordance with all regulatory agencies. Service excellence is to be centered on patient care, patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members.

SCHEDULE:
Thursday, 9:30am-6:00pm and Friday, 9:30am-6:00pm

REQUIRED QUALIFICATIONS:
• As Associates degree in Lab Science or Medical Laboratory Technology from an accredited institution, or a graduate from a 12-month approved school for Certified Laboratory Assistants. Documentation of experiences performing high complexity testing prior to 9/1/92.
• Certification by an agency approved by the National Certification Agency.
• Qualified to work in a highly complex laboratory as mandated in the Clinical Laboratory Improvement Act of 1988 (CLIA).
• Promote teamwork through demonstration of a courteous and cooperative attitude to all customers.
• Ability to sit or stand for prolonged periods of time. Must possess speech, hearing and sight skills to perform the functions of the position. Manual dexterity is required. Must be able to speak, read and write English proficiently. Some lifting may be required.

PREFERRED QUALIFICATIONS:
• Six (6) months of related medical training or experience.
• Typing or keyboard skills.

ACCOUNTABILITIES:
• Collect and process biological specimens with appropriate technique following established Standard Operating Procedures (SOP).
• Perform testing analysis and verify assay/analyzer performance according to SOP in an efficient, cost effective manner. Any combination of the following areas may be included: Hematology, Coagulation, Microbiology, Serology, Immunology, Immunohematology, Chemistry, Special Chemistry, Urinalysis, Phlebotomy, Computer Operation, EKG and Reception.
• Document and communicate lab test results thoroughly and accurately according to SOP.
• Perform and document maintenance procedures plus maintain adequate supplies.
• Demonstrate competency and comply with all regulatory agency policies.
• Consistently implement and adhere to the laboratory customer service standards. The standards include maintaining confidentiality, promoting teamwork, successful communication and conflict resolution.
• Respond proactively to stressful circumstances, customer needs and department/clinic changes.
• Demonstrate professional development through participation in continuing education, special projects and community / corporate / professional organizations. Demonstrate personal development through dependability, professional appearance and cooperative attitude.
• Perform other tasks as assigned.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on all other job opportunities and search for Job ID # 23328.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/St_-Paul-Medical-Laboratory-Technician-%28MLT%29-Job-MN-55101/1825575/182557518255752012-06-18HealthPartnersHSC Labfull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 20541
Department:: Geropsychiatry
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: Full-time position, 0.85 FTE. Actual work schedule to be determined.
Hrs/Pay Period:: 64

Job Description::

Position Title: Nurse Practitioner/Clinical Nurse Specialist Unit: IV
Geriatric Psychiatry
Department: Behavioral Health in Geriatric Programs
Reporting Structure: Psychiatrist Mentor
Program Direction: Administration: Department Head

Professional Practice Consulting: Nursing/Reception Administrator

QUALIFICATIONS:
REQUIRED:
• Graduate of an accredited school of nursing and formal nurse practitioner program. Masters’ required for candidates graduating after 1992
• Current RN License, Certified (or eligible for certification through ANA national exam as a Clinical Nurse Specialist or Nurse Practitioner in Geriatrics or Behavioral Health. If without certification, must pass certification exam within 12 months of hire)
• Approved or eligible for approval by the Minnesota Board of Nursing for prescription writing privileges.
• Current CPR certification
• Must be able to provide own transportation for local travel. May provide service to patients at multiple clinic locations and/or hospital sites

PREFERRED:
ANA certification in both Behavioral Health and Geriatrics.
One-year experience as a Nurse Practitioner.
One-year clinical experience with geriatric patients.
Active member in professional nursing association.

PHYSICAL REQUIREMENTS:
Performing psychiatric assessments and diagnosis. Communication with patients/caregivers and implementing medical or nursing treatments requires adequate vision, hearing and tactile motor skills. Must be able to speak, read and write English proficiently.

MAJOR CHALLENGES:
• Understanding and acceptance of role by staff and patients.
• Integration into the HealthPartners provider system.
• Maintaining professional identity within the framework of the Behavioral Health Department
• Development / Maximizing of Nurse Practitioner Role.

DECISION MAKING:
• Local 113
• MN Board of Nursing sets the definition for nursing practice and licenses NP practice.
• National Certification Organization ex: ANCC which certifies specialty practice.
• Psychiatrist mentor collaboration/Medical Department Leadership

POSITION PURPOSE:
Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This position provides on-site consultation and primary care related to diagnosis and management of acute and chronic psychiatric condition for patients in nursing facilities and assisted living apartments. This position works closely with the patient, family, facility staff, and primary care team in development of a plan of care. The nurse practitioner/CNS works autonomously as well as in collaboration with his/her psychiatrist mentor, according to HP and ICSI Guidelines.

ACCOUNTABILITIES:
I. Assesses the health status of individuals/families as appropriate.
II. Develops and Implements Plan of Care in collaboration with patient, family, facility staff, and primary care team.
III. Collaborates and coordinates with other health professionals as appropriate.
IV. Maintains and improves professional practice.

I. Asses the health status of individuals/families as appropriate
1. A complete health history is obtained and documented.
2. Patient's perception of problem is elicited.
3. A complete, accurate psychiatric diagnostic assessment if performed and documented.
4. Appropriate screening and diagnostic tests are ordered and evaluated.
5. A problem list is developed.
6. Wellness and risk factors are identified.
7. Identifies variations form norms and diagnoses common health problems and diseases.

II. Develops and implements plan of care
1. Sets goals and plans mutually acceptable to paint and providers of care.
2. Prescribes variety of modalities to meet wellness and illness needs, including but not limited to medication, nutrition, exercise and traditional nursing treatments.
3. Manages wellness and illness needs according to HP and ICSI Guidelines.
4. Teaches and supports positive self-care activities including problems solving and selection of treatment alternatives.
5. Provides health counseling and emotional support throughout care.
6. Interventions are chosen which promote patients participating to his/her own care to greatest possible extent.
7. Evaluate the process and outcome of management plan and modifies the plan as appropriate.

III. Collaborates and coordinates with other health professionals as appropriate
1. Discriminates between situations requiring independent management, collaborative management with psychiatrist and immediate or further referral.
2. Collaborates with psychiatrist when unusual incidents or changes in patient's condition occur.
3. Coordinates care involving other healthcare providers.
4. Makes appropriate referrals.
5. Functions and mentor/resource and educator for other staff members.

IV. Maintains and improves professional practice
1. Recommendations for improving care are made.
2. Maintains professional competency by remaining current in continuing education activities.
3. Arranges for periodic meetings with physician mentor.
4. Maintains current licensure and certification.
5. Incorporated current research into practice to improve practice.
6. Participates in peer review activities.
7. Receives yearly performance evaluation.
8. Practices in accordance with national standards of practice.
9. Appropriate documentation of care is done according to HP standards.
10. Participates in appropriate task forces for committees.]]>http://www.healthpartners-jobs.com/job/Bloomington-GeriatricPsychiatry%2C-Nurse-Practitioner-%28GNP%29%2C-Certified-Nurse-Specialist-Job-MN-55420/1427315/142731514273152012-06-18HealthPartnersGeropsychiatryfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 22557
Department:: Family Practice GHI
City:: Bloomington, MN
Location:: PS - Bloomington 8170 Office Bldg
Position Type:: Full-Time

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Position Information

We are actively recruiting a full-time board certified family medicine physician to join our primary care float pool. This will be a Monday - Friday out-patient only position. Must be flexible in working at any HealthPartners clinic in need of additional physician staffing.

Previous EMR experience is helpful but not required. We use the Epic system in all of our clinics and admitting hospitals.

HealthPartners Medical Group continues to receive nationally recognized clinical performance and quality awards. We offer a competitive compensation and benefit package, paid malpractice and a commitment to providing exceptional patient-centered care.

Contact Information

For additional information, please contact diane.m.collins@healthpartners.com or call Diane at 952-883-5453, or 800-472-4695 x3. EOEmployer

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Job ID:: 22431
Department:: DM Operations
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: Hours of operation are Monday through Friday between the hours of 8am-8pm. Must be willing to work 1 - 2 evenings per week.
Hrs/Pay Period:: 80

Job Description::

Disease Manager
Job #22431

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

HealthPartners is currently seeking Disease Manager who is an experienced RN in Disease Management for our Core Chronic Programs including: COPD, Asthma, and CHF. This position will provide telephone-based services. If you have excellent communication skills and have the ability to communicate concisely with credibility and confidence, possess excellent assessment skills and have the ability to follow business procedures to accomplish objectives, this could be the position for you! Hours of operation are Monday through Friday between the hours of 8:00am and 8:00pm. Candidate must be willing to work 1-2 evenings per week.

The vision at HealthPartners is one of providing exceptional services to the clients we serve. We accomplish this by focusing on our patients and customers, collaborating with our teams and partners working continuously to improve efficient, timely, patient centered healthcare. Within that vision, our mission is to improve the health and care of HealthPartners complex, high-risk members while serving as good stewards of health care resources.

Responsibilities:
• Ensures all activities are member-focused and individualized, resulting in personalized attention to each patient’s unique needs.
• Integrates clinical and psychosocial information for case identification and individual patient assessment to develop action-oriented and time-specific planning and implementation of appropriate interventions.
• Effectively communicates with patients and their families to provide them with a better understanding of their health, health care benefits, and health care system.
• Performs other duties as assigned.

Requirements:
• Registered Nurse with current license in the State of Minnesota; BSN preferred.
• 3 years of clinical practice experience as it relates to Chronic Programs.
• Minimum of 3 years of clinical practice experience in an acute care setting; minimum of 3 years and/or care management experience and current clinical knowledge.
• Computer skills

HealthPartners is nationally acclaimed for providing outstanding patient care and we offer an excellent salary and benefits package. For more information and to apply go to www.healthpartners.jobs and search for job ID 22431.

Health is what we do. Partnership is how we do it.

HealthPartners is an Equal Opportunity Employer

Additional Information

Asthma, CHF & COPD

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Job ID:: 21637
Department:: CO Urgent Care
City:: St. Paul, MN
Location:: HP - St Paul Como Clinic
Position Type:: Part-Time
Anticipated Work Schedule:: 0.64 FTE position, working 48 hours every two week. Part-time position; actual work schedule to be determined.
Hrs/Pay Period:: 48

Job Description::

Position Title: Nurse Practitioner/Physician Assistant Certified Unit: IV
Department: Varies
Reporting Structure: Physician Mentor
Program Direction: Administration: Department Head
Lead NP
Lead Physician
Professional Practice Consulting: Nursing/Reception Administrator
Professional Knowledge: Physician Preceptor
Clinical Skills:
Professional Practice Consulting:
Administration: Clinic Manager and Department Head

Nurse Practitioner Job Description
QUALIFICATIONS:
REQUIRED:
• Graduate of an accredited school of nursing and formal nurse practitioner program. Masters’ required for candidates graduating after 1992.
• Current RN License, Certified or eligible for certification through ANA national exam as ANP, FNP. If without certification, must pass certification exam within 12 months of hire.
• Approved or eligible for approval by the Minnesota Board of Nursing for prescription writing privileges.
• Current CPR certification.
• Must be able to provide own transportation for local travel. May provide service to patients at multiple clinic locations and/or hospital sites.

PREFERRED:
• One-year experience as ANP, FNP.
• Active member in professional nursing association.

PHYSICAL REQUIREMENTS:
Lifting of infants/children and/or adults may be required. No lifting requirements are identified, but the potential for lifting exists. Performing physical examinations, communication with parents/patients and implementing medical or nursing treatments requires adequate vision, hearing and tactile motor skills. Must be able to speak, read and write English proficiently.

MAJOR CHALLENGES:
• Understanding and acceptance of role by staff and HealthPartners members.
• Integration into the HealthPartners provider system.
• Maintaining professional identity within the framework of the care unit team.
• Development / Maximizing of Nurse Practitioner Role.

DECISION MAKING:

• Local 113
• MN Board of Nursing sets the definition for nursing practice and licenses NP practice.
• National Certification Organization ex: ANCC which certifies specialty practice.
• Physician mentor collaboration/Medical Department Leadership

POSITION PURPOSE:
Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. As a primary provider, the Nurse Practitioner (ANP, FNP) provides a source of entry for the patient into the healthcare system through identification and management of healthcare of individuals and families (consistent with description of practice of certifying specialty). Care provided emphasizes health promotion and disease prevention, as well as diagnosis and management of acute and chronic diseases. The nurse practitioner works autonomously as well as in collaboration with his/her physician mentor, according to HP and ICSI Guidelines. Patients are encouraged to be responsible for their own health behavior through education, support and involvement in their plan of care.

ACCOUNTABILITIES:
I. Assess the health status of individuals / families as appropriate.

II. Develop and Implement "Plan of Care" in collaboration with patient.

III. Collaborate and coordinate with other health professionals as appropriate.

IV. Maintain and improve professional practice.

I. Assess the health status of individuals / families as appropriate

1. A complete health history is obtained and documented.
2. Patient’s perception of problem is elicited.
3. A complete, accurate physical examination is performed and documented.
4. Appropriate screening and diagnostic tests are ordered and evaluated.
5. A problem list is developed.
6. Wellness and risk factors are identified.
7. Identify variations from norms and diagnose common health problems and diseases.

II. Develop and implement plan of care

1. Sets goals and plans mutually acceptable to patient and provider.
2. Prescribe variety of modalities to meet wellness and illness needs, including but not limited to medication, nutrition, exercise and traditional nursing treatments.
3. Manage wellness and illness needs according to HP and ICSI Guidelines.
4. Teach and support positive self-care activities including problem solving and selection of treatment alternatives.
5. Provide health counseling and emotional support throughout care.
6. Interventions are chosen which will promote the patient's participation in his/her own care to the greatest possible extent.
7. Evaluate the process and outcome of management plan and modify the plan as appropriate.

III. Collaborate and coordinate with other health professionals as appropriate

1. Discriminate between situations requiring independent management, collaborative management with physician and immediate or further referral.
2. Collaborate with physician when unusual incidents or changes in patient's condition occur.
3. Coordinate care involving other healthcare providers.
4. Make appropriate referrals.
5. Function as a mentor, resource and educator for other staff members.

IV. Maintain and improve professional practice

1. Recommendations for improving care are made.
2. Maintain professional competency by remaining current in continuing education activities.
3. Arrange for periodic meetings with physician mentor.
4. Maintain current licensure and certification.
5. Incorporate current research into practice to improve practice.
6. Participate in peer review activities.
7. Receive yearly performance evaluation.
8. Practice in accordance with national standards of practice.
9. Appropriate documentation of care is done according to HP standards.
10. Participate in appropriate task forces for committees.

Physician Assistant Certified Job Description
QUALIFICATIONS:
REQUIRED:
• Graduate of an accredited formal physician assistant training program.
• Current Minnesota PA license.
• Current NCCPA certification.
• Active member in professional PA association preferred.
• Approved or eligible for approval by the Minnesota Board of Medical practice for prescription writing privileges.

PHYSICAL REQUIREMENTS:
Applicant must possess body mobility, coordinated dexterity of hands, ears and eyes. Must possess sensory acuity and verbal ability.

POSITION PURPOSE:
Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. Assume delegated medical activities from supervising physician. This may include physical examination, history taking, developing comprehensive medical status reports, formulating a tentative medical diagnosis and initiating therapy under medical supervision.

ACCOUNTABILITIES:
1. Document pertinent data in acceptable medical form.
2. Perform or assist in routine laboratory or governing techniques as identified in the supervisory agreement on file with the board of Medical Practice.
3. Treat common childhood diseases.
4. Assist in the follow-up of geriatric disorders referred to you by physicians.
5. Prescribe medications for symptoms and temporary pain relief (if eligible).
6. Perform routine therapeutic procedures (i.e., injections, debridement, foreign body removal from skin surfaces, removal of sutures, casting or splinting of sprains, I & D of superficial skin infections) as identified in the supervisory agreement referenced above.
7. Assist with patient / member health maintenance activities.
8. Assist the physician in instituting emergency measures and treatment.
9. Other activities identified in the supervisory agreement referenced above.]]>http://www.healthpartners-jobs.com/job/St_-Paul-Nurse-PractitionerPhysician-Assistant-Certified%2C-Urgent-Care-Float-Job-MN-55101/1825576/182557618255762012-06-18HealthPartnersCO Urgent Carefull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 23481
Department:: Urology
City:: St. Paul, MN
Location:: HP - St Paul Specialty Center 435
Position Type:: Full-Time
Anticipated Work Schedule:: Hours are Mon-Fri daytime (8a-5p) with no call responsibilities.
Hrs/Pay Period:: 80

Job Description::

Nurse Practitioner Job Description

QUALIFICATIONS:

REQUIRED:

• Graduate of an accredited school of nursing and formal nurse practitioner program. Masters’ required for candidates graduating after 1992.
• Current RN License, Certified or eligible for certification through ANA national exam as ANP, FNP. If without certification, must pass certification exam within 12 months of hire.
• Approved or eligible for approval by the Minnesota Board of Nursing for prescription writing privileges.
• Current CPR certification.
• Must be able to provide own transportation for local travel. May provide service to patients at multiple clinic locations and/or hospital sites.

PREFERRED:

• One-year experience as ANP, FNP.
• Active member in professional nursing association.

PHYSICAL REQUIREMENTS:

Lifting of infants/children and/or adults may be required. No lifting requirements are identified, but the potential for lifting exists. Performing physical examinations, communication with parents/patients and implementing medical or nursing treatments requires adequate vision, hearing and tactile motor skills. Must be able to speak, read and write English proficiently.

MAJOR CHALLENGES:

• Understanding and acceptance of role by staff and HealthPartners members.
• Integration into the HealthPartners provider system.
• Maintaining professional identity within the framework of the care unit team.
• Development / Maximizing of Nurse Practitioner Role.

DECISION MAKING:

• Local 113
• MN Board of Nursing sets the definition for nursing practice and licenses NP practice.
• National Certification Organization ex: ANCC which certifies specialty practice.
• Physician mentor collaboration/Medical Department Leadership

POSITION PURPOSE:

Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. As a primary provider, the Nurse Practitioner (ANP, FNP) provides a source of entry for the patient into the healthcare system through identification and management of healthcare of individuals and families (consistent with description of practice of certifying specialty). Care provided emphasizes health promotion and disease prevention, as well as diagnosis and management of acute and chronic diseases. The nurse practitioner works autonomously as well as in collaboration with his/her physician mentor, according to HP and ICSI Guidelines. Patients are encouraged to be responsible for their own health behavior through education, support and involvement in their plan of care.

ACCOUNTABILITIES:

I. Assess the health status of individuals / families as appropriate.

II. Develop and Implement "Plan of Care" in collaboration with patient.

III. Collaborate and coordinate with other health professionals as appropriate.

IV. Maintain and improve professional practice.

I. Assess the health status of individuals / families as appropriate

1. A complete health history is obtained and documented.
2. Patient’s perception of problem is elicited.
3. A complete, accurate physical examination is performed and documented.
4. Appropriate screening and diagnostic tests are ordered and evaluated.
5. A problem list is developed.
6. Wellness and risk factors are identified.
7. Identify variations from norms and diagnose common health problems and diseases.

II. Develop and implement plan of care

1. Sets goals and plans mutually acceptable to patient and provider.
2. Prescribe variety of modalities to meet wellness and illness needs, including but not limited to medication, nutrition, exercise and traditional nursing treatments.
3. Manage wellness and illness needs according to HP and ICSI Guidelines.
4. Teach and support positive self-care activities including problem solving and selection of treatment alternatives.
5. Provide health counseling and emotional support throughout care.
6. Interventions are chosen which will promote the patient's participation in his/her own care to the greatest possible extent.
7. Evaluate the process and outcome of management plan and modify the plan as appropriate.

III. Collaborate and coordinate with other health professionals as appropriate

1. Discriminate between situations requiring independent management, collaborative management with physician and immediate or further referral.
2. Collaborate with physician when unusual incidents or changes in patient's condition occur.
3. Coordinate care involving other healthcare providers.
4. Make appropriate referrals.
5. Function as a mentor, resource and educator for other staff members.

IV. Maintain and improve professional practice

1. Recommendations for improving care are made.
2. Maintain professional competency by remaining current in continuing education activities.
3. Arrange for periodic meetings with physician mentor.
4. Maintain current licensure and certification.
5. Incorporate current research into practice to improve practice.
6. Participate in peer review activities.
7. Receive yearly performance evaluation.
8. Practice in accordance with national standards of practice.
9. Appropriate documentation of care is done according to HP standards.
10. Participate in appropriate task forces for committees.

Physician Assistant Certified Job Description
QUALIFICATIONS:

REQUIRED:

• Graduate of an accredited formal physician assistant training program.
• Current Minnesota PA license.
• Current NCCPA certification.
• Active member in professional PA association preferred.
• Approved or eligible for approval by the Minnesota Board of Medical practice for prescription writing privileges.

PHYSICAL REQUIREMENTS:

Applicant must possess body mobility, coordinated dexterity of hands, ears and eyes. Must possess sensory acuity and verbal ability.

POSITION PURPOSE:

Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. Assume delegated medical activities from supervising physician. This may include physical examination, history taking, developing comprehensive medical status reports, formulating a tentative medical diagnosis and initiating therapy under medical supervision.

ACCOUNTABILITIES:

1. Document pertinent data in acceptable medical form.
2. Perform or assist in routine laboratory or governing techniques as identified in the supervisory agreement on file with the board of Medical Practice.
3. Treat common childhood diseases.
4. Assist in the follow-up of geriatric disorders referred to you by physicians.
5. Prescribe medications for symptoms and temporary pain relief (if eligible).
6. Perform routine therapeutic procedures (i.e., injections, debridement, foreign body removal from skin surfaces, removal of sutures, casting or splinting of sprains, I & D of superficial skin infections) as identified in the supervisory agreement referenced above.
7. Assist with patient / member health maintenance activities.
8. Assist the physician in instituting emergency measures and treatment.
9. Other activities identified in the supervisory agreement referenced above.

Additional Information

The primary responsibility of this position will be to care for Urology clinic patients at HealthPartners Specialty Center. Some patient rounding and First Assist in the operating room at Regions Hospital also may be involved.

Hours are Mon-Fri daytime (8a-5p) with no call responsibilities.

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Job ID:: 23569
Department:: RH Behav Hlth Inpatient Svc
City:: St. Paul, MN
Location:: PS - St Paul Regions Hospital & Clinics
Position Type:: On Call

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Position Information

This on-call MD psychiatry position will assist in performing call duties at Regions Hospital (located in St. Paul, Minnesota) with our Behavioral Health Division MD staff members.

Contact Information

To learn more, contact Lori Fake at (952) 883-5337 or via email at lori.m.fake@healthpartners.com.

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Job ID:: 23220
Department:: HSC435 Urology
City:: St. Paul, MN
Location:: HP - St Paul Specialty Center 435
Position Type:: Full-Time
Anticipated Work Schedule:: Monday through Friday, 8:00am - 4:30pm
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

HealthPartners is currently searching for a licensed RN to join the Urology Department at the HealthPartners Specialty Center in St. Paul, MN. This position will be a part of a dynamic team supporting a fast paced office with a strong focus on triage and other RN patient care responsibilities.

Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members.

• Effectively provides high quality service to both internal and external customers
• Makes independent nursing diagnoses and develops plans of care based on patient assessment
• Delegates nursing tasks when appropriate
• Creates and implements dynamic teaching plans based upon patient need
• Acts as a resource for other staff

Requirements:

• Minimum 1 year of recent experience in surgery and a working knowledge of infection control and surgical procedures.
• Graduate of an accredited school of nursing
• Current RN licensure in Minnesota
• Current RN licensure in Wisconsin within two months of hire
• Current CPR certification required within 6 months of hire, and maintain
• Strongly demonstrated written and oral communication skills

Physical Requirements:

Ability to sit or stand for prolonged periods at a time. Must possess speech, hearing and sight skills to perform the functions of the position. Manual dexterity required. Must be able to speak, read and write English proficiently. Proficiency in other languages may be required. Some positions may have lifting requirements.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. For more information and to apply, go to www.healthpartners.jobs and search for job id 23220.

Health is what we do. Partnership is how we do it.

EOE

Additional Information

Minimum 1 year recent experience in surgery and a working knowledge of infection control and surgical procedures.

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Job ID:: 23037
Department:: Corporate Diversity
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: Monday - Friday business hours with occasional evening & weekend work
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

We currently have an opportunity for a Diversity Consultant in the Human Resources department. The incumbent in collaboration with the Senior Director of Diversity and Inclusion work assure that a multi-entity, multi-functional, multi-site integrated health care system with over 12,000 employees responds appropriately to concerns related enterprise-wide compliance with federal, state, and local regulatory agencies, EEO/AA laws. Supports enterprise-wide strategic diversity objectives.

This position is integral to the organization’s ongoing ability to create and sustain a diverse and inclusive culture and environment. This position collaborates and influences on all areas of organizational change, integration, and process improvement for internal and external business partners.

Required Qualifications:
• Bachelor’s Degree in related field or minimum of four years related work experience in Human Resources, Training, Diversity, EEO/AA, or Compliance in lieu of degree.
• Minimum of three years experience in EEO/AA, Diversity, Investigations, Compliance, including Minimum of two years training experience including the development of training materials and evaluation of training programs and/ two years investigations interviewing and document review experiences.
• Excellent research and analysis ability to formulate sound recommendations.
• Ability to maintain professionalism, composure and objectivity in challenging interpersonal interactions and crisis or emergency situations.
• Ability to respect and maintain the confidentiality of the organization and its employees.
• High degree of proficiency at producing high quality training materials, presentation graphics, reports, and electronic database systems
• Knowledge of government and regulatory employment laws
• Proficiency in computer software packages (for example: MS Office products including MS Access or knowledge of database systems, Excel spreadsheets, and other graphical packages)
• Ability to influence and build relationships, work collaboratively with individuals or teams from all areas and processional levels of the organization, community and various business partners
• Strong analytical skills and creative problem solving skills
• Strong oral and written communication skills including the correct English language grammar, spelling, punctuation and vocabulary and the ability to develop, prepare and deliver high level business presentations
• Ability to manage multiple projects simultaneously with high degree of attention to detail
• Ability to work independently and with minimal supervision
• Comfortable with role of change agent and related ambiguity
• Possess a current valid driver’s license and access to reliable transportation
• Must be available to work evenings and weekends as needed

Preferred Qualifications:
• Working knowledge HR related software helpful (i.e., Lawson or PeopleFluent)
• A Master’s degree and experience directly involved in organizational change interventions with a major organization. Desired fields of study include business, psychology, and industrial relations. An expert level of knowledge in: Project Management, Organization Development, Diversity/Cultural Competence, Team Development, Consulting, and/or Strategic Planning.
Accountabilities:
Compliance Administration
1. Develops and maintains Affirmative Action Plans (AAP), AAP statistical reports using appropriate software and conduct preliminary analysis in conjunction with HRIS.
2. Assists in the preparation, maintenance, and updating of annual Affirmative Action Plan (AAP) for all required legal entities including planning/design regarding implementing EEO laws and regulations within HealthPartners.
3. Researches professional and federal publications to obtain current information on changes in applicable EEO/Affirmative Action laws.
4. Works with recruiters and others to monitor recruitment and reporting activity for community events and AAP required information.
5. Performs periodic reviews to assess level of regulatory compliance on all workforce related processes, tools and resources.
6. Develops tools and resources regarding EEO/AAP for leaders.
7. Responds to specific internal and external business requests by acquiring, synthesizing and analyzing market/customers’ data for response and a presentation regarding compliance trends, community programs, and industry benchmarks.
8. Conducts presentation to leaders, business partners and community.
9. Develops and maintains tracking system for EEO/AAP processes and plan review.
10. Serves as technical and strategic resources for leaders, HR professionals and others regarding compliance administration and philosophy.

Training, Organizational Development, and Community Outreach
1. Assists in the assessment of organizational Diversity learning and development needs resulting in the design and delivery of training programs to enhance leader performance and effectiveness in achieving the goals and objectives of the business/organization. Includes working in collaboration with others to identify diversity development needs and corresponding approaches to meet those needs.
2. Designs, coordinates, delivers and assesses the effectiveness of diversity/cultural competence trainings and development resources/programs (e.g., New Employee Orientation and compliance training cultural competence). Identifies, measures and tracks/analyzes data to evaluate and measure effectiveness of activities. Uses available data/metrics to support decisions.
3. Participates and/or provides coordination, development and integration of multiple projects designed to achieve improved diversity performance and support HealthPartners’ cultural values
4. Performs other special assignments as needed to meet business objectives as required.

Investigations

1. Conducts investigations of reported concerns, including but not limited to, behavior that is alleged to violate the organization’s Code of Conduct and policies on: Allege allegation of Discrimination – Federal, State and other regulatory agencies; Privacy; vendors; Inappropriate Email/Internet Usage; ADA/Accommodations; FMLA; Hostile Work Environment
2. Investigation responsibilities include: identifying relevant issues and lines of inquiry; gathering relevant information from a diverse array of sources; interviewing employees and other individuals; and reviewing policies, legal standards and other relevant resources and other documentation.
3. Prepares verbal and written reports on such investigations and present such reports to the Senior Director of Diversity and Inclusion, or others, as appropriate. Reports preparation will include extracting, comparing and analyzing information collected through such investigation.
4. Receives reported concerns in confidence and respond appropriately, either by initiating an investigation or by triaging the report to the appropriate area.
5. Works with other HR team members and other departments (such as Corporate Integrity, Legal and Physician Services) to determine appropriate follow-up after initial investigations.
6. In coordination with Corporate Integrity, Legal and Physician Services, assists with other investigations and investigation-related activities, as appropriate.
7. Designs, manages and maintains appropriate databases or other systems to help track and trend HR investigation activity and to coordinate such activity, as appropriate, with investigations undertaken in other parts of the organization.
8. Advises the Compliance Officer about issues that may impact the effectiveness of the organization’s Corporate Integrity Program.
9. Keeps abreast of regulatory and industry developments that impact or relate to the work environment of a health care organization.
10. Serves as a technical resource regarding appropriate investigator practices and protocols, and develops and maintains tools and resources to support such practices and protocols.
11. Collaborates with others to develop and present enterprise-wide training for managers and others regarding investigation issues, practices and protocols.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #23037.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Bloomington-Diversity-Consultant%2C-Human-Resources-Job-MN-55420/1762043/176204317620432012-06-18HealthPartnersCorporate Diversityfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23207
Department:: Health Plan Case Mgmt
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: Monday - Friday, 8am -5pm
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

We are currently seeking a Case Management Consultant to provide consultative services to the Case Managers, either in person or telephonically. This position consults with case management staff suggesting psychosocial interventions for complex, high-risk patients. The functions of the Case Management Consultant include collaboration with all members of the healthcare team to coordinate quality, cost-effective care and minimize fragmentation of the healthcare delivery system. The goal of this position is to assist the case managers in optimizing members’ level of wellness and independence, enhance quality of life, prevent unnecessary hospitalizations or service duplication, provide continuity of care, promote cost containment, enhance quality, and improve clinical and financial outcomes.

Additional responsibilities include:
• Identifies interventions and resources to assist member reaching personal health related goals.
• Functions as a resource to case management staff to enhance quality of services provided.
• Works with Case Management Leadership, Government Programs Department and Member Services Department to ensure compliance with Medicare requirements and regulations.
• Collaborates with Inpatient, Outpatient, and Operations Support in Case Management.
• Provide link between the Case Manager, member, providers, payers, and the community.
• Assists and advises the case managers in developing customized, proactive care plans making suggestions for services and care alternatives when appropriate including the psychosocial needs of the patient.
• Identifies and shares best practices and offers suggestions for alternative approaches and improvements to nurse care managers.
• Applies knowledge of stages of change to collaborate with Case Managers in engaging patients in identifying specific health actions according to the six aims.
• Assists the Case Managers in identifying community resources necessary to facilitate optimal patient independence after discharge and facilitates appropriate referrals and linkage to such resources.
• Identify appropriate funding sources when indicated, utilizing national foundations as a member resource when available.
• Maintain strong knowledge of :
1. government programs for adult, pediatric and senior populations
2. appropriate paperwork needed for various County and State programs.
3. local housing alternatives such as long-term care facility, assisted living facilities, group homes, shelters and subsidized housing.
4. alternatives funding for medication and therapies within the community.
5. employment assistance, transportation assistance and crisis resources.
6. home care assistance with housekeeping, yard work, meals on wheels, medication delivery or pick up.
7. programs, resources and Child protection for the pediatric population.
• Maintain current list of support groups available in the community for various diseases, conditions / psychosocial issues.
• Evaluate/coordinate utilization of community resources available for members and their families.
• Seek to improve member care outcomes through education.
• Maintain knowledge base relative to new laws/policies that affect member care and care management practices.
• Effectively communicates with patients, families, physician and health care team members to facilitate successful collaboration resulting in high levels of member/patient/provider satisfaction as agreed upon with Case Manager.
• Identifies and promptly reports potentially adverse situations to leadership as outline in department policy and procedure.
• Maintains current and accurate documentation and case management files in accordance with Case Management policy and procedure.
• Maintains confidentially of information in accordance with department and corporate policies.
• Establishes and maintains good working relationships within the Case Management Department, with other HealthPartners Departments, and with other health team participants.
• Assists supervisor in maintaining a cohesive Case Management team by contributing to a collaborative, respectful, and diverse environment.
• Maintains knowledge of and effectively uses automated applications and systems.
• Participates in ongoing independent study and education-related professional activities to maintain and increase knowledge in the areas of Case Management, patient care services, and benefit packages for development of effective case management skills.
• Performs other duties / projects as assigned.

REQUIRED QUALIFICATIONS: (Minimum qualifications needed for this position)
1. Social Worker with current license in the State of Minnesota (LSW, LISW or LICSW) or equivalent
2. Minimum two years clinical experience.
3. Ability to read and interpret insurance benefits and advocate for exception to benefit as needed.
4. Experience with computer programs including, but not limited to, Microsoft Office (Word, Excel), e-mail, Internet based resources, etc.
5. Strong background in customer service and care delivery.
6. Strong organizational skills with demonstrated ability to prioritize tasks and handle multiple issues while meeting timelines.
7. Excellent oral, written and interpersonal communication skills.
8. Excellent problem identification and solving skills.
9. Ability to function independently.
10. Ability to adapt to change performs critical analysis, plan, organize and evaluate effectively.
11. Must maintain valid driver’s license for minimal travel

PREFERRED QUALIFICATIONS:
1. Experience working with case managers and/or in managed care or insurance environment.
2. Experience in a community agency.

HealthPartners is nationally acclaimed for providing outstanding patient care and we offer an excellent salary and benefits package. HealthPartners is an Equal Opportunity Employer.
For more information and to apply go to www.healthpartners.jobs and search for job ID 23207.

Additional Information

This position provides social work support to our members participating in our Disease and Case Management programs.

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Job ID:: 23208
Department:: Ophthalmology
City:: Bloomington, MN
Location:: PS - Bloomington Clinic
Position Type:: Full-Time

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Position Information

Our busy Eye Care Division includes Ophthalmology, Optometry, and full service Optical.

This mature, full-time clinical/surgical practice
opportunity is ideal for a BC/BE general
ophthalmologist with training, experience, and/or strong interest in Cornea. Our Ophthalmologists also cover call and round at nationally recognized Level 1 trauma center Regions Hospital in St. Paul, MN.

Contact Information

Email your CV and cover letter to Sandy Lachman at sandy.j.lachman@healthpartners.com.

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Job ID:: 23448
Department:: HSC Nephrology
City:: St. Paul, MN
Location:: HP - St Paul Specialty Center 401
Position Type:: Full-Time
Anticipated Work Schedule:: Monday through Friday, 8:30am to 5:00pm
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity for a Registered Nurse to work in the Nephrology clinic at the HealthPartners Specialty Center in St. Paul. This person will effectively provide high quality service to both internal and external patients and will make independent nursing diagnoses and develop plans of care based on patient assessment. This person will also create and implement dynamic teaching plans based upon patient need and will act as a resource for other staff.

Required Qualifications:

• Graduate of an accredited school of nursing
• Current RN licensure in Minnesota
• Current RN licensure in Wisconsin within two months of hire
• Minimum 1 year recent experience in Nephrology, Transplant, Dialysis, Cardiology, Endocrinology, Critical Care or Internal Medicine.
• Current CPR certification required within 6 months of hire, and maintain
• Strongly demonstrated written and oral communication skills

Physical Requirements:
Ability to sit or stand for prolonged periods at a time. Must possess speech, hearing and sight skills to perform the functions of the position. Manual dexterity required. Must be able to speak, read and write English proficiently. Proficiency in other languages may be required. Some positions may have lifting requirements.
Accountabilities:
Nursing Process:

A. Definition

1. Nursing assessment is accomplished through interviewing, observation, and/or nursing procedures.
2. Problem identification (nursing diagnosis) defines the impact of health problems affecting individuals and families. Registered nurses distinguish between normal and abnormal findings in order to identify patient capabilities and limitations.
3. Planning is the process of making decisions and setting goals which are mutually acceptable to the nurse and all pertinent others.
4. Implementation is the process of providing comprehensive nursing care.
5. Evaluation includes assessment and reassessment of the patient’s progress toward goal achievement.

B. Performance is up to standard when:

1. Nursing Care:
• Demonstrates clinical competence in using the nursing process to provide care to patients and their families.
• Implements established Group Health Nursing Policies and Procedures.
• Provides emotional, intellectual and psychological support to patients and their families.
2. Documentation:
• Documents accurately and completely and keeps record regarding clinical practice.
3. Consultation / Collaboration:
• Shares information with other members of the health care team.
• Makes appropriate nursing referrals.
• Uses interdisciplinary resources to enhance own clinical decision making
• Provides continuity among home, office, inpatient setting and community.
• Uses appropriate systems, automated or manual, to obtain patient information or schedule appointments.
Education:

A. Definition:

Education imparts knowledge designed to develop skills, to enhance decision-making, and to promote understanding. It includes interaction with the patient, family and community, as well as participating in formal and informal professional education.

B. Performance is up to standard when:

1. Patient / Family / Community:
• Identifies patient and family needs and develops a plan for education and/or makes appropriate nursing referrals.
• Teaches techniques or knowledge necessary for prevention, management or rehabilitation.
• Engages in ongoing evaluation of the effectiveness of teaching in terms of understanding and application.
2. Professional:
• Participates in patient care conferences, in-services and educational programs in the GHI system, hospital and community.
• Develops new opportunities, tools or methods of teaching.
Leadership:

A. Definition:

Nursing leadership is a process through which a nurse affects the action of others in goal determination and achievement. It includes decision-making, delegating, communicating, influencing, facilitating and problem solving.

B. Performance is up to standard when:

1. Role Modeling:
• Serves as a role model in the enhancements of nursing practice and professional conduct.
• Demonstrates flexibility in performing additional responsibilities to contribute to the improvements in patient care and the functioning of the care unit and other support services.
• Provides support to professional and technical staff.
2. Goal Determination / Achievement:
• Formulates and attains personal and professional goals which promote individual growth, the care unit philosophy and the Group Health Mission.
3. Decision-Making / Problem-Solving:
• Demonstrates ability to assess and problem solve.
• Serves as a catalyst for improving standards of practice.
4. Communication Skills:
• Demonstrates positive verbal communication and listening skills with internal and external customers.
5. Delegation:
• Delegates appropriately and remains accountable for safe delivery of that delegated care.

Professionalism:

A. Definition:

Professionalism includes knowledge, self-direction, accountability and the ability to use sound judgment in decision-making. Professionalism in nursing involves a commitment to the improvement of human life.

B. Performance is up to standard when:

1. Patient Advocacy:
• Acts as a patient advocate
• Maintains patient confidentiality
• Provides current health education about diagnostic and prescribed treatments
2. Professional Growth:
• Selects and participates in appropriate professional conferences, workshops and continuing education and committees.
3. Research appropriate to clinical setting:
• Participates in and utilizes research appropriate to clinical setting to improve patient care.
4. Utilization of Resources:
• Remains accountable for the efficient use of time, material and human resources.
• Assists with the updating of current and development of new procedures as appropriate.
• Demonstrates a commitment to the mission, goals and values of Group Health, Inc.

Organizational Behaviors:

A. Definition:

Organizational behavior is the building and maintaining of solid interdependent relationships within the care unit, and throughout Group Health, Inc.

B. Performance is up to standard when:

1. Participation:
• Shows interest in and keeps informed of department and organizational changes within the GHI system.
• Provides honest and constructive input during policy formation. Accepts and supports final decision
2. Teamwork:
• Identifies and works to resolve problems with other departments and individuals in a constructive manner.
• Focuses on solving the problem, not blaming.
• Effectively shares job knowledge with new employees.
• Places team goals above own interests.
• Other tasks as assigned by supervisor.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package.
Health is what we do. Partnership is how we do it. To apply, visit www.healthpartners.jobs and search for job ID 23448.

EOE

Additional Information

Minimum 1 year recent experience in Nephrology, Transplant, Dialysis, Cardiology, Endocrinology, Critical Care or Internal Medicine. Occassional travel to outreach clinics. HSC 401 main location.

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Job ID:: 23523
Department:: Pharmacy Floats
City:: St. Paul, MN
Location:: HP - St Paul Como Clinic
Position Type:: On Call Float
Anticipated Work Schedule:: This is an on-call, float position. Hours may vary Monday through Friday, 7:30am to 8:30pm; Saturday, 8:45am to 5:30pm; and Sunday, 9:00am to 5:30pm. Locations may include all HealthPartners Pharmacies.
Hrs/Pay Period:: 0

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, with patients and the community, helped us earn a place on the Minneapolis/St. Paul Business Journal’s list of the Twin Cities Great Places to Work. If you want to be part of transforming healthcare through partnership – capitalizing on opportunities to integrate, innovate and improve – then you’re the kind of partner we’re looking for.

We currently have an exciting opportunity in pharmacy. There are two openings for an On-Call Pharmacy Technician II to float between several of HealthPartners pharmacies. This is a customer service position, which presents a first impression of HPMG&C pharmacy services and staff and supports pharmacies in delivery of timely, accurate and professional pharmacy services to members and staff and resolves customer concerns positively. The purpose of this position is to provide service excellence with patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members.

SCHEDULE:

This is an on-call, float position. Hours may vary Monday through Friday, 7:30am to 8:30pm; Saturday, 8:45am to 5:30pm; and Sunday, 9:00am to 5:30pm and locations may include all HealthPartners Pharmacies.

REQUIRED QUALIFICATIONS:

• High School diploma or GED
• Completion of accredited Pharmacy Technical program or six-months comparable pharmacy technician experience.
• State Registration
• Knowledge of drugs and drug categories
• Six-months computer and keyboard experience including pharmacy systems
• Good oral communication skills
• Good written communication skills
• Detail orientation
• Six-months customer service experience
• Ability to work as part of a team
• Strong interpersonal skills
• Basic mathematics aptitude

ACCOUNTABILITIES:

1. Accept new prescriptions from members, inquire about medication allergies and obtain address from patient. Gather other information, as necessary, such as member number, birth date, and phone number, if not already included. Make sure name and medical record numbers are accurate and legible. Inform Pharmacist immediately of any interactions flagged by the computer system for Pharmacist intervention. Updates patient records regarding medication allergies and disease states.

2. Accurately enter new prescriptions in accordance to applicable formulary, special approval or prior authorization, ensuring all necessary information is complete and in conjunction with coverage limitations and eligibility, as indicated by the computer system.

3. Receive member refill request by telephone, automated refill line, recorded message, or by patient at the pharmacy window. Enter refill request into the computer system in order for the computer to generate prescription labels. Route computer generated action request to provider if no refills are authorized. Contact physician’s office if approval is required for refills outside of the HPMG&C system.

4. Adjudicates prescription claims for payment in accordance with plan provisions, policies and procedures.

5. Researches and makes necessary changes to rejected claims, which could include the need to determine benefit coverage through interpretation of Plan provisions.

6. Receive action request or telephone refill approvals from physicians. Enter information into the computer, including authorizing physician, number of refills authorized, or refusal of refill.

7. Attach documentation to allow physicians to meet Drug Utilization Reports initiatives or to notify them of the need of prior approval from pharmacy administration before filling prescription.

8. Identify and edit prescription entries due to changes or entry error.

9. Enter third-party information for the computer to process. If prescription claim is rejected, problem-solve and make necessary changes. If claim still does not process, call help line or refer claim to a Pharmacist.

10. Fill prescriptions and injectable orders for stations under the direction and/or verification of pharmacists. Fill and label prescriptions in containers appropriately. Provide warning labels and USPDI (United States Pharm Drug Info) leaflets as indicated by the computer.

11. Package prescriptions to mail to patients and enclose bill as necessary.

12. Verify member/patient status on clinic computer systems. Access EPIC to view patient’s co-pay, if necessary.

13. Enter appropriate transaction into the cash register, collect co-payment from member, make change if indicated, and transfer filled prescription to member.

14. Maintain records of controlled substances in accordance to State Board of Pharmacy rules and regulations.

15. Return damaged and overstocked medications, complete credit paperwork, and prepare for return to appropriate vendor.

16. Run daily reports on prescriptions in pending action status and do follow-up.

17. Generate computer-generated profiles for patients at patient’s request as per confidentiality guidelines.

18. File prescriptions to be kept in pharmacy.

19. Box prescriptions and action requests to be shipped for storage.

20. Assist in training and retraining of Pharmacy Technical Assistants.

21. Assist in the computer training of Pharmacists and Pharmacy Technical Assistants and other staff as necessary.

22. Adhere to HPMG&C patient service standards.

23. Adhere to Pharmacy Department Quality Assurance Standards as directed by the Pharmacist staff and Pharmacist-in-Charge.

24. Professionally interact with customers. Positively resolve customer concerns.

25. Proficiently operate EPIC, Pharmacy and financial computer systems, and vendor ordering systems.

26. Maintains files of original written prescriptions to be kept as legal documents.

27. Perform other duties as directed by the Pharmacist-in-Charge, pharmacists and management.

HealthPartners is nationally acclaimed for providing outstanding patient care. For more information and to apply go to www.healthpartners.jobs and search for job ID 23523.

EOE

Health is what we do. Partnership is how we do it.]]>http://www.healthpartners-jobs.com/job/St_-Paul-Pharmacy-Technician-II-On-Call-Job-MN-55101/1853182/185318218531822012-06-18HealthPartnersPharmacy Floatsfull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 23369
Department:: Midway Dental GHI
City:: St. Paul, MN
Location:: HP - St Paul Midway Dental Clinic
Position Type:: Full-Time
Anticipated Work Schedule:: Monday, 8:00am-5:00pm Tuesday, 9:00am-6:00pm Wednesday, 8:00am-5:00pm Thursday, 8:30am-5:30pm Friday, 8:30am-5:30pm
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation’s “Best Places to Work in Healthcare” by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity for a Dental Receptionist (bilingual). Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. The Dental Receptionist is, generally, the first point of contact for a patient seeking care in a dental clinic and shares responsibility with other staff for providing a satisfying experience for patients and other customers. The Dental Receptionist fields a wide range of questions about the operations of a clinic, facilitates the process of appointing the patient for care and collects payments for non-covered services at the point of service. To a large degree, the efficient use of resources in a dental clinic is determined by the effectiveness of scheduling patients. The Dental Receptionist is the position where the day-to-day execution of the clinic’s scheduling process takes place.

HOURS:
Full-time, 40 hours per week, (80 hours per pay period).

SCHEDULE:
Monday, 8:00am-5:00pm
Tuesday, 9:00am-6:00pm
Wednesday, 8:00am-5:00pm
Thursday, 8:30am-5:30pm
Friday, 8:30am-5:30pm

LOCATION:
HealthPartners Midway Dental Clinic in Minneapolis, MN.

QUALIFICATIONS:
REQUIRED TESTING:
• Data entry - 4,000 keystrokes
• Dental Terminology

PHYSICAL REQUIREMENTS:
Ability to sit or stand for prolonged periods of time, and has at least limited mobility. Oral and written communications with customers requires adequate speech, vision, and hearing. Proficiency in English is required. Proficiency in other languages may be required. Use of a telephone and computer terminal. Also requires adequate hand writing and manual dexterity skills.

REQUIRED:
• Fluent in Hmong or Spanish (as well as English)
• High School diploma or GED
• Meets one of the following:
• Graduate of a formal training program in medical reception, an equivalent program, or a customer service program
• Two years experience as a medical or dental receptionist, or medical/dental insurance processing
• Two years experience in a customer service position
• One year experience using data look-up and data entry functions on PC based computer system
• One year customer service experience either via telephone or in-person within the last five years
• Demonstrated ability to organize work under pressure
• Demonstrated ability to function with multiple priorities and interruptions
• Excellent oral communication skills
• Excellent written communication skills

ACCOUNTABILITIES:

1. Patient Communication:
Interacts positively and professionally with patients and other customer contacts, both in person and through phone communications.

Understands operations of the clinic and policies and procedures of the company to effectively, accurately and completely provide information to and obtain information from patients and other contacts.

Takes and relays messages requiring follow-up to appropriate persons.

Is knowledgeable about and behaves in a manner consistent with the company’s patient service expectations/standards.

2. Appointment Scheduling:
Schedules patient appointments using principles and protocols to productively schedule and maintain efficient provider schedules. Appointment lengths need to be varied based on the treatment being done. Often a patient will be treated by 2 providers in the same visit. This integration of provider schedules needs to be as seamless as possible for the patient.

Exercises sound judgment, consistent with established guidance from provider’s parameters, in determining urgency of patient’s need to be seen by a provider and in scheduling appointments. When unclear, seeks assistance from care staff.

Takes initiative to contact patients potentially available with short notice to fill open time in provider schedule.

Contacts patients to confirm future appointments.

Contacts and facilitates scheduling of treatment with staff or contracted specialty providers according to guidance from general dentist. Notifies patients of co-payments, coordinates transfer of appropriate information to the referral provider, and provides necessary information to the patient.

3. Patient Records and Charges for Services:
Reviews patient records prior to appointment to assure necessary information is available and updated, including insurance information. Seeks updated information from patient when needed. Determines that all patient insurance coverages are set-up appropriately in dental practice system.

Communicates patient charges for future appointed treatment (unless special payment arrangements are established) to the patient.

Establishes payment plans with patients for treatment plans and charges that aren’t complex.

Collects patient charges at point of service for co-insurance or non-covered services, applying established patient payment guidelines. Creates appropriate record of patient charges and payments received.

Reconciles own charge, payment and account adjustment activities.

4. Working with Colleagues:
Interacts with co-workers in a courteous and respectful manner.

Participates in the work unit’s efforts to share ideas and concerns and problem solving that lead to improved effectiveness of the work unit.

Assists co-workers in performing tasks within the scope of the receptionist position to equalize workloads and promote the smooth and effective function of the work unit.

5. General Accountabilities:
Is capable of performing the duties of other dental clerical positions and to act on back up to these positions when necessary.

Collects data, tracks information and prepares reports as required.

May be called on by management of the clinic to perform other duties not specified here that are consistent with the skills and responsibilities of the position in order to meet patient needs.

HealthPartners is nationally acclaimed for providing outstanding patient care and we offer an excellent salary and benefits package. HealthPartners is an Equal Opportunity Employer. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #23369.

Health is what we do. Partnership is how we do it.

EOE

Additional Information

Bilingual in Spanish or Hmong is REQUIRED

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/St_-Paul-Dental-Receptionist-Bilingual-Job-MN-55101/1866207/186620718662072012-06-18HealthPartnersMidway Dental GHIfull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 21969
Department:: IS & T
City:: St. Paul, MN
Location:: HP - St Paul 180 East Fifth
Position Type:: Full-Time
Anticipated Work Schedule:: Monday - Friday regular business hours.
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

We are currently seeking two Epic Resolute Analysts to work out our Downtown St. Paul, MN office building. This position supports Resolute Billing customers (either hospital or physician billing) including:

• Documentation of user requirements
• Analysis of vendor specifications and impacts
• Working with Epic vendor on modifications or requested changes
• Conducting unit testing of Epic changes
• Documentation of Epic changes for Change Management
• Participate in Change Management process for Epic changes

In addition, this position will assist application support teams or business users with writing and execution of integrated test plans and assists with testing and implementation of Epic upgrades and enhancements. This position will travel locally (day trips) and will include 24/7 on-call support approximately once every 6 weeks.

This position requires 6+ years experience in data processing or coding. A strong understanding of Hospital Billing is necessary along with Epic Resolute Certification or Epic Claims Certification. In addition, hands on experience with database, programming languages, and end user software in a networked environment. A bachelor’s degree in Computer Science, Business Administration, Management Information Systems or equivalent is preferred.

Additional requirements include:
• Good analytical and problem solving skills
• Highly proficient utilizing Microsoft Office tools
• Expert knowledge of software tools and utilities
• Excellent verbal & written communication skills in technical and non-technical vernacular
• Project leadership experience on midsized projects
• Expertise more than one system development methodologies
• Excellent analysis and problem solving skills
• Demonstrated ability to develop moderately complex systems

For more information and to apply, go to www.healthpartners.jobs and search for job ID 21969.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/St_-Paul-Epic-Resolute-Analyst-Job-MN-55101/1866208/186620818662082012-06-18HealthPartnersIS & Tfull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 23373
Department:: Major and National Accounts
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule::
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

HealthPartners is currently seeking a dynamic, goal-driven Account Manager for our Major & National sales department who knows how to serve existing clients. In this position, you will retain and grow accounts to achieve annual growth and revenue targets. In addition, you will provide disease and health risk management reporting, analysis and recommendations to assigned accounts, and establish and execute a strategic business plan to achieve short and long-range account objectives. This position provides a high level of service and consultation to HealthPartners clients.

REQUIRED QUALIFICATIONS
• A bachelor’s degree
• Strong business background and/or advanced courses in business, marketing or finance.
• Five to seven years account management experience or experience in a benefit related position.
• Health care or related background.
• Minnesota insurance license within 3 months of hire.
• Demonstrated group presentation, negotiation and problem solving skills.
• Knowledge of basic insurance underwriting principles
• Knowledge of large group benefits
• Ability to manage multiple project assignments.
• Ability to work effectively at all levels within the organization.
• Demonstrated capacity for working in a fast paced setting.
• Proficiency with computer software and contact tracking programs.
• Project management skills in a team based environment.
• Content expertise in disease management, case management, and disease prevention.
• Execution of a non-competition agreement upon hire.

ACCOUNTABILITIES:
• Retain and grow assigned large/key accounts on a profitable basis.
• Formulate recommendations of specific next action steps for employers and HealthPartners to implement to reduce employer specific health care cost trends and improve health.
• Provide oversight of internal risk management implementation on behalf of accounts.
• Coordinate risk management efforts with other department.
• Develop and maintain relationships with lead consultants on accounts.
• Develop and maintain relationships with key decision makers and benefits personal as assigned accounts.
• Support the business manager in the overall management of accounts.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID # 23373.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Bloomington-Account-Manager-Major-and-National-Sales-Job-MN-55420/1807109/180710918071092012-06-18HealthPartnersMajor and National Accountsfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23020
Department:: HP Research Foundation S&B
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: Monday - Friday 8:00 - 5:00
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

We currently have an opportunity for a Web Developer Intermediate in our Research Foundation. This position is responsible for creating technology based solutions by developing, implementing, and maintaining Internet, Intranet, and Client-Server applications.

Accountabilities:
• Defines project objectives by analyzing user requirements and priorities, envisioning system features and functionality.
• Determines design methodologies and tool sets.
• Designs and develops basic user interfaces to internet/intranet/client-server applications to provide an effective user experience.
• Designs a sound database architecture that is robust and flexible.
• Completes programming using languages and software products.
• Designs and conducts application tests.
• Develops an understanding of other networked systems to determine how new applications will fit within current network structure.
• Establishes connectivity with networked systems and information servers.
• Completes applications development.
o Coordinates requirements, schedules and activities that contribute to the application development lifecycle.
o Troubleshoots development and production problems across multiple environments and operating platforms.
• Interacts with non-technical business users and educate them about the technology options available.
• Maintains awareness of the latest developments in key areas of responsibility and brings forward opportunities that might benefit the organization.
• Take on responsibility in different areas of technology.
• Other duties as assigned

Required Qualifications:
• Bachelor’s degree in Information Technology or related field.
• Three to five years experience in object oriented development using Java technologies
• Browser based or client server development and support experience.
• Experience in full life cycle development; requirements gathering, technical design, iterative development, testing and implementation.
• Experience with Microsoft Office and general Desktop tools.

Preferred experience, skills and abilities:
• Experience with Oracle (PL/SQL, Stored Packages/Procedures development, SQL) or Microsoft SQL Server Prefer experience with UNIX (VI, Korn Shell).
• Experience in Java platform and related technologies.
• Experience with data modeling and architecture.
• Experience with MS Access and SAS.
• Health care market knowledge and experience in the health care industry.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #23020.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Bloomington-Web-Developer-Intermediate-Job-MN-55420/1809149/180914918091492012-06-18HealthPartnersHP Research Foundation S&Bfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23401
Department:: HP Research Foundation S&B
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: M-F, flexible hours
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

HealthPartners is currently hiring a Research Informatics Programmer Analyst II within our Research Foundation. The Analyst II has a direct impact on HealthPartners Research Foundation's ability to use information in support of research. The Analyst II also has direct impact on HPRF's ability to improve care and service, reduce costs and provide meaningful choices to members and purchasers. This ability to lead development of comparable, meaningful, accurate analysis is a critical success factor in HealthPartners Research Foundation's external image as a national leader in the areas of clinical, health services, and scientific research.

The Senior Analyst responsibilities significantly contribute to the development of performance measurements for a 1.4 billion dollar corporation comprising 850,000 members, a network encompassing thousands of primary care, specialty, dental, hospital, and ancillary provider relationships, and multiple product lines with complex audit and compliance regulations.

Position Purpose;

• Create and develop essential research project data sets, reports, and deliverables to ensure timely dissemination of accurate information to support research projects.
• Serve as project leader on the planning, design, and creation of complex data sets and analyses that will provide investigators with a comprehensive understanding of the research topic being studied.
• To provide data analysis, interpretation, and consultation to maximize the use of HealthPartners administrative data (claims, enrollment, pharmacy, registry, financial, EMR, survey, research project subject engagement, abstraction data) in order to support needs of HPRF Research activities.
• Assist Research Informatics team members on various projects including planning and designing data extraction, data layouts, data analysis and interpretation, and presentation of information.
• Support National, Regional, and local organizations on clinical, health services, and scientific research projects.

Accountabilities;

• Independently create SQL queries and SAS programs or other program languages as required to develop core research informatics deliverables and analysis.
• Serve as an informatics project lead on small to midsize research projects. Coordinates project efforts. Volunteers and promotes active leadership. Actively promotes a work environment that fosters self-directed teams.
• Self-manage project tasks through effective and independent work.
• Provide appropriate written and verbal communication as project technical lead to team members, manager and investigators regarding project status, issue identification and resolution, and analytical results. Consult with investigators to understand objectives, decision-making processes and need for data / interpretation of information to ensure information provided is aligned with needs.
• Provide training for new and existing team members on data and tools. Provides coaching in a one-to-one setting on specific technical or analytical skills as needed.
• Proactively identifies and addresses data quality issues when they arise and serve on data quality teams.
• Maintain a working knowledge of administrative and other essential databases, including key definitions, element names, relational structure, as well as significant caveats and coding systems.
• Maintain a working knowledge of analytical methodologies as well as core and other essential department reports to ensure appropriate application of findings including the internal benchmarking of results.
• Leverage desktop analytical tools, specifically members of the SAS and Microsoft Office Suite of products to improve efficiency and facilitate decision making.
• Validate assumptions and verify accuracy of research data extracts and reports through understanding and application of CQI principles.
• Apply complex mathematical principles to analysis performed.
• Ability to read, understand, and analyze research publications and proposals.
• Demonstrate HealthPartners Core Values: Passion, Integrity, Teamwork and Respect. Demonstrate HealthPartners Core Values: Passion, Integrity, Teamwork and Respect.
• Perform other responsibilities as assigned.

Requirements;

• BA/BS in informatics, mathematics, statistics, computer science, health care management, business, economics, finance or related field or significant related experience.
• Four years of direct experience working on the development of complex and multiple data sets for decision support.
• Four years experience in health care and/or health research settings, working with health care claims data.
• Direct experience using personal computer spreadsheets, word processing, database and mainframe software (4GL’s) and current industry measurement tools.
• Experience in an analytical setting using technical/analytical skills on the extraction, layout and interpretation of complex data sets.
• Experience presenting results verbally and in written form to senior level managers.
• Ability to manage multiple, complex projects. Ability to coordinate projects from the concept stage to completion, leading teams representing multiple departments of an organization.
• Understanding of Relational Database Design and moderate proficiency of data Integration and Navigation.
• Well developed technical concepts, basic 4GL programming, and basic Business Intelligence Software Knowledge.
• Developed consulting skills. Strong written and verbal communication skills including ability to communicate technical concepts for non-technical users and to lead multi-departmental teams to effective and actionable decisions.
• Well developed technical skills including knowledge of and ability to learn and understand complex programs and Relational Database Design.
• Ability to produce tabular and graphical displays of data through PC applications.
• Strong written and verbal communication skills as well the ability to translate customer needs into the data extraction process.
• Ability to prioritize and manage time effectively.
• Understanding and willingness to use statistical and other CQI tools and techniques in daily work.
• Understanding and moderate proficiency of data Integration and Navigation.

Preferred Requirements;

• Masters Degree in informatics, mathematics, statistics, computer science, health care management, business, finance, health economies or other area providing analytical and technical skills.
• Good working knowledge with medical terminology, medical coding systems; ICD-9, CPT4, NDC, GPI.
• Well established SAS, Business Objects, SQL and MS Access reporting experience.
• Desktop publishing, graphing, and pivot table experience

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. For more information and to apply, go to www.healthpartners.jobs and search for job id 23401.

Health is what we do. Partnership is how we do it.

EOE

Additional Information

This position is responsible for providing Research staff with the data, information and tools necessary to conduct research. This role's specific focus is to support Dental research OR the VDW. VDW is a large federated data warehouse currently being developed on a SAS platform with future plans to migrate to an Oracle Platform. This position will need to gain a comprehensive understanding of HealthPartners business operations, develop complex data extractions, perform quality assurance testing, document processes, participate and communicate with multi-site work groups, and acquire and provide content knowledge to research projects and programming team.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Bloomington-Research-Informatics-Programmer-Analyst-II-Job-MN-55420/1812265/181226518122652012-06-18HealthPartnersHP Research Foundation S&Bfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23305
Department:: DM Operations
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: Monday through Friday, 8:00am - 5:00pm
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation’s “Best Places to Work in Healthcare” by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity for a Disease & Case Management Service Coordinator. The purpose of this position is to investigate and resolve a wide variety of complex customer questions and issues in a manner which will enhance HealthPartners’ reputation as a caring and responsive health care organization. Responsible for providing information and feedback with regard to follow up actions, policies and practices of HealthPartners. The position will provide an improved experience for patients, vendors/providers, and staff.

ACCOUNTABILITIES:
• Investigates and responds to complex customer questions, issues or requests. Contacts customers to assure accurate understanding of problem. Researches/collects information necessary to answer the customer’s request and communicate resolution to the customer.
• Enters Support and Intervention activities in CarePartner for services and equipment ordered; enters the correct cost and service code and request claim notifications and other authorizations when appropriate.
• Handles provider issues and questions, including billing questions.
• Orders equipment and supplies and follow-up to ensure that equipment was received.
• Works with Case Management Technical Assistants and Claims to resolve RAI’s (requests for additional information).
• Assists in the preparation and research required for audits of claims, billing and department operations.
• Assists other staff members in problem solving where customers are involved.
• Provides data and creates ad hoc reports as requested to assist in identifying trends and areas where quality improvement strategies should be focused.
• As requested, assists in providing necessary documentation for data collection efforts used to analyze customer concerns and to report them to management and other interested departments/agencies.
• Works with claims, patients, and vendors regarding issues with waiver obligations.
• Establishes and maintains good working relationships with colleagues in the department, as well as other areas that support case management.
• Documents all patient and provider contacts in CarePartner.
• Makes outreach calls to patients and providers as needed and directed.
• Assists in maintaining a cohesive team by contributing to a collaborative, respectful, and diverse environment.
• Participates in, and contributes to appropriate departmental and organizational meetings.
• Communicates effectively with providers, customers, and members resulting in high levels of customer satisfaction.
• Identifies and promptly reports to leadership any potentially adverse situations.
• Maintains confidentiality of information in accordance with department and corporate policies.
• Maintains maximum individual productivity through proficient use of automated systems.
• Willingly participates in various committees, task forces, projects, and quality improvement teams as needed or assigned.
• Performs other duties as assigned.
Specific to the MSHO/MSC+ position:
• Liaison between HealthPartners and contracted counties
• Identifies agencies for Elderly Waiver services and make referrals.
• Coordinates the work around Elderly Waiver vendors, authorizations and Requests for Additional Information (RAI) and issues.
• Arranges home visits for patients of the same primary language including arranging interpreter services.
• Uses the Elderly Waiver network database as well as recommendations from staff to identify providers matching the member’s needs.
• Uses excellent customer relations, judgment, and Elderly Waiver network knowledge to assist members and providers.

Specific to the Disease Management position:
• In cooperation and collaboration with Disease Management (DM) Leadership, acts as liaison between HealthPartners and telemonitoring vendor.
• Orders telemonitoring equipment follow-up to ensure that equipment was received.
• Works with Case Management Technical Assistants to ensure timely turnaround time for DM registry assignments works to resolve issues and escalates issues appropriately to DM leadership.

REQUIRED QUALIFICATIONS:
• Bachelor’s degree or Associate degree or four years of related experience.
• Minimum of three years customer service experience, preferably in the health care industry.
• Medical Terminology class/training or 1 year related experience.
• Excellent computer skills using Microsoft Word, Excel and e-mail.
• Excellent phone etiquette and customer service skills.
• Excellent oral and written communication skills.
• Good problem solving skills.
• Excellent organizational skills.
• Ability to work independently and within established time frames.

PREFERRED QUALIFICATIONS:
• Prefer experience with one or more HealthPartners systems such as CarePartner, HCSS, or Epic.
• Previous experience in a health care environment.
• Knowledge of claims payment, waiver services, and managed care.
• Bilingual or previous work experience with a diverse population to enhance the customer experience of members.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID # 23305.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Bloomington-Disease-&-Case-Management-Service-Coordinator-Job-MN-55420/1820828/182082818208282012-06-18HealthPartnersDM Operationsfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23447
Department:: Product & Market Solutions
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: 8-5 Monday to Friday
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation’s “Best Places to Work in Healthcare” by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity for a Product Manager in our Product & Market Solutions department. The Product Manager is responsible for managing their product(s) throughout the product lifecycle, gathering and prioritizing product, market and customer requirements, defining the product vision, and working closely with every area of the company to deliver winning products. It also includes working with sales, marketing and others to ensure product goals are met. This position will lead efforts to develop and will oversee the implementation and ongoing management and operation of assigned products and programs. This includes support of new product and program development, implementation and ongoing management, as well as development and execution of product strategies that achieve corporate goals.

ACCOUNTABILITIES:
1. Broad responsibility for strategic and tactical management of line of products for current and new health solutions products and programs to achieve corporate objectives.
2. Identify new product development and partnership opportunities which support strategic growth of product line
3. Develop and document vision for the product line, aligning leadership and key stakeholders towards a vision that meets corporate objectives
4. Lead product development process, following department best practices, to determine successful product line approach and strategies
5. Manage continuous improvement of product line performance-financial; market success, administration, feature development as appropriate and applicable within the lifecycle
6. Specifies market requirements through understanding market problems & needs, ensuring alignment with overall corporate goals and strategies
7. Serve as expert on customer and market needs as well as competitor positioning and developments. Understand, articulate and synthesize competitor capabilities and market strategies and how relevant HealthPartners product lines compare in strengths, gaps, positioning, and pricing within HealthPartners.
8. Utilize both primary and secondary research to gather market insight, assess and institutionalize within company
9. Development of product plans and roadmaps consistent with market requirements
10. Work with external third parties to assess vendor / partnership opportunities that fulfill product requirements
11. Partners with Sales and Marketing Communications staff to develop complete product promotion and distribution strategies.
12. Manage staff as assigned. Supervises staff to perform day-to-day management of product line. Responsible for hiring, coaching, performance evaluations, and terminations
13. Provide consulting support to Sales and Service Teams for group or market segment specific strategy development and execution.
14. Works collaboratively with other Product & Market Solutions team members to coordinate like product components and ensure maximum overall success of HealthPartners product lines.
15. Actively participates in the creation, update and ongoing testing of business continuity and disaster recovery planning and preparation.

REQUIRED QUALIFICATIONS:
• Bachelor’s degree in Marketing or related field.
• Product Management or related experience.
• Minimum of 5 years experience in healthcare, healthcare finance, or health and wellbeing
• Excellent teamwork and team leadership skills.
• Excellent communication skills.
• Proven ability to think and manage products strategically while providing tactical support.
• Ability to work effectively and develop relationships across organization to motivate others input and support of activities without formal authority
PREFERRED QUALIFICATIONS:
• MBA in Marketing or advanced degree.

DECISION-MAKING:
The position will have broad latitude in directing and influencing the use of resources to achieve product and program objectives. The position will operate with a high degree of independence in the execution of agreed-upon strategies. This position interacts externally and among HealthPartners executive leadership.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID # 23447.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Bloomington-Product-Manager-Job-MN-55420/1828085/182808518280852012-06-18HealthPartnersProduct & Market Solutionsfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23331
Department:: HSC Rheumatology
City:: St. Paul, MN
Location:: HP - St Paul Specialty Center 401
Position Type:: Full-Time
Anticipated Work Schedule::
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation’s “Best Places to Work in Healthcare” by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

We currently have an opportunity for a LPN in the Rheumatology department. This position will carry out nursing tasks and medical orders as delegated by physicians and registered nurses to support patient care. Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. Effectively provide a quality level of service to both internal and external customers.

Hours/Schedule & Location: 40 hrs/week. Benefits eligible.
Monday through Friday, 7:45am to 5:00pm (varied start and end times)

HealthPartners requires:
• Graduate of an accredited school of nursing
• Current LPN licensure in Minnesota
• Current CPR certification required within 6 months of hire and maintain
• One-year full-time employment as a LPN preferred
• Specialty experience preferred
• Demonstration of written and oral communication skills required.

Responsibilities:
• Provide phone coverage, rooming, inbasket support, and nurse visits in a busy rheumatology clinic.
• Will effectively provide a quality level of service to both internal and external customers and carry out nursing tasks and medical orders as delegated by physicians and registered nurses to support patient care.
• Will work under the supervision of an RN or physician in order to provide continuing healthcare to individuals, families and the community.
• Identify common and recurring nursing needs of the patient.
• Recognize the need for and perform routine office procedures and testing in the ambulatory care setting.
• Assist patients to achieve basic health care goals.
• Identify patient education needs, provide instruction and refer appropriately.
• Document observations, actions and patient outcomes.
• Will obtain accurate vital signs, recognize and report variances.
• Implement established Policies and Procedures.
• Patient Instruction: Teach techniques or provide information according to established program.
• Documentation: Accurately and appropriately document procedures and treatment in each patient’s record.
• Information Processing: Appropriately communicate information to other members of the health care team. Provide the patient and family with current and accurate information regarding the procedure and care.
• Perform telephone screening under direction of RN or MD.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID # 23331.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/St_-Paul-LPN-Rheumatology-Job-MN-55101/1868277/186827718682772012-06-18HealthPartnersHSC Rheumatologyfull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 23774
Department:: JS Critical Care
City:: St. Paul, MN
Location:: PS - St Paul Regions Hospital & Clinics
Position Type:: On Call

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Position Information

This on-call physician position will assist with call responsibilities with our Pulmonary/Critical Care physician staff members at Regions Hospital located in St. Paul.

Contact Information

For more information, contact Lori Fake at lori.m.fake@healthpartners.com or via telephone at (952) 883-5337.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/St_-Paul-MD-Moonlighter%2C-Pulmonary-Critical-Care-Job-MN-55101/1891332/189133218913322012-06-18HealthPartnersJS Critical Carefull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 23751
Department:: SP Pharmacy
City:: St. Paul, MN
Location:: HP - St Paul Wabasha St Clinic
Position Type:: Full-Time
Anticipated Work Schedule:: Week 1: Wednesday 4:00pm-8:30pm Thursday 4:00pm-8:30pm Saturday 9:00am-5:15pm Week 2: Sunday 11:30am-5:30pm Wednesday 4:00pm-8:30pm Thursday 4:00pm-8:30pm
Hrs/Pay Period:: 31

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, with patients and the community, helped us earn a place on the Minneapolis/St. Paul Business Journal’s list of the Twin Cities Great Places to Work. If you want to be part of transforming healthcare through partnership – capitalizing on opportunities to integrate, innovate and improve – then you’re the kind of partner we’re looking for.

Our continued growth has created an opportunity for a Pharmacy Intern to work at the HealthPartners St. Paul Clinic.
This is a customer service position, which presents a first impression of HPMG&C pharmacy services and staff. This person supports the pharmacy by delivering timely, accurate and professional services to members and staff and to resolve customer concerns in a positive manner. The purpose of this position is to provide service excellence through patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members.

SCHEDULE:
Week 1:
Wednesday 4:00pm-8:30pm
Thursday 4:00pm-8:30pm
Saturday 9:00am-5:15pm

Week 2:
Sunday 11:30am-5:30pm
Wednesday 4:00pm-8:30pm
Thursday 4:00pm-8:30pm

REQUIRED QUALIFICATIONS:
• High School diploma or GED
• Completion of one year of accredited pharmacy program including at least 2 years completed post-secondary education
• Registered as a Pharmacy Intern with the Minnesota State Board of Pharmacy
• Knowledge of drugs and drug categories
• Knowledge of pharmacologic and legal classification of drugs
• Demonstrated self-direction in attention to detail
• Strong interpersonal communication skills in person, in writing, or on the telephone
• Six-months computer and keyboard experience including pharmacy systems
• Six-months customer service experience
• Ability to work as part of a team
• Strong interpersonal skills
• Strong mathematics aptitude

ACCOUNTABILITIES:
1. Accept new prescriptions from members, inquire about medication allergies and obtain address from patient. Gather other information, as necessary, such as member number, birth date, and phone number, if not already included. Make sure name and medical record numbers are accurate and legible. Inform Pharmacist immediately of any interactions flagged by the computer system for Pharmacist intervention. Updates patient records regarding medication allergies and disease states.

2. Accurately enter new prescriptions in accordance to applicable formulary, special approval or prior authorization, ensuring all necessary information is complete and in conjunction with coverage limitations and eligibility, as indicated by the computer system.

3. Receive member refill request by telephone, automated refill line, recorded message, or by patient at the pharmacy window. Enter refill request into the computer system in order for the computer to generate prescription labels. Route computer generated action request to provider if no refills are authorized. Contact physician’s office if approval is required for refills outside of the HPMG&C system.

4. Adjudicates prescription claims for payment in accordance with Plan provisions, policies and procedures.

5. Researches and makes necessary changes to rejected claims, which could include the need to determine benefit coverage through interpretation of Plan provisions.

6. Attach documentation to allow physicians to meet Drug Utilization Reports initiatives or to notify them of the need of prior approval from pharmacy administration before filling prescription.

7. Identify and edit prescription entries due to changes or entry error.

8. Enter third-party information for the computer to process. If prescription claim is rejected, problem-solve and make necessary changes. If claim still does not process, call help line or refer claim to a Pharmacist.

9. Fill prescriptions and injectable orders for stations under the direction and/or verification of pharmacists. Fill and label prescriptions in containers appropriately. Provide warning labels and USPDI (United States Pharm Drug Info) leaflets as indicated by the computer.

10. Prepare compounded medications, including but not limited to topical products, suppositories, and allergy serums. Initiates and maintains patient profiles, prepares Chemo therapeutic agents, antibiotics and IV drugs.

11. Prepackage prescription drugs and maintain log under the direction/verification of a Pharmacist.

12. Package prescriptions to mail to patients and enclose bill as necessary.

13. Verify member/patient status on clinic computer systems. Access EPIC to view patient’s co-pay, if necessary.

14. Enter appropriate transaction into the cash register, collect co-payment from member, make change if indicated, and transfer filled prescription to member.

15. Sell over-the-counter items.

16. Accept miscellaneous payments for rental/sales of medical supplies, if dispensed by the pharmacy.

17. Maintain sufficient stock levels of all medications including over the counter items, special order and controlled substances, as indicated by the computer system and/or shelf levels. Maintains communication with vendors to problem solve delays, substitution and quantity discrepancies.

18. Maintain records of controlled substances in accordance to State Board of Pharmacy rules and regulations.

19. Do daily ordering of over-the-counter items and prescription drugs, as generated by the computer system, orders office supplies and assist in automated inventory. Reconcile orders with invoices. If applicable, authorizes payment for orders.

20. Stock shelves and assists with general housekeeping.

21. Return damaged and overstocked medications, complete credit paperwork, and prepare for return to appropriate vendor.

22. Run daily reports on prescriptions in pending action status and do follow-up.

23. Total cash register, count money, reconcile, and balance daily ledger including reconciliation of checks and charges. Prepare paperwork for Finance department and deposit for courier pickup.

24. Generate computer-generated profiles for patients at patient’s request as per confidentiality guidelines.

25. File prescriptions to be kept in pharmacy.

26. Box prescriptions and action requests to be shipped for storage.

27. Assist in training and retraining of Pharmacy Technical Assistants.

28. Assist in the computer training of Pharmacists and Pharmacy Technical Assistants and other staff as necessary.

29. Adhere to HPMG&C patient service standards.

30. Adhere to Pharmacy Department Quality Assurance Standards as directed by the Pharmacist staff and Pharmacist-in-Charge.

31. Professionally interact with customers. Positively resolve customer concerns.

32. Proficiently operate EPIC, Pharmacy and financial computer systems, and vendor ordering systems.

33. Maintains files of original written prescriptions to be kept as legal documents.

34. Receive action request or telephone refill approvals from physicians. Enter information into the computer, including authorizing physician, number of refills authorized, or refusal of refill.

35. Receive new prescriptions, relay prescription information, and transcribe prescription copies. Will contact providers to clarify medication orders, discuss non-formulary orders, etc.

36. Provides medication-related information to patients/members, providers, or other professional staff.

37. Counsels patient/members on the proper use of and effects of medication(s).

38. Verifies the filling of a prescription as a part of the double-check process to ensure prescriptions are filled accurately to avoid potential medication errors.

39. Perform other duties as directed by the Pharmacist-in-Charge, Pharmacists and management.

HealthPartners is nationally acclaimed for providing outstanding patient care and we offer an excellent salary and benefits package. For more information and to apply go to www.healthpartners.jobs and search for job ID 23751.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/St_-Paul-Pharmacy-Intern-Job-MN-55101/1894662/189466218946622012-06-18HealthPartnersSP Pharmacyfull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 23619
Department:: SP Urgent Care
City:: St. Paul, MN
Location:: HP - St Paul Wabasha St Clinic
Position Type:: Part-Time
Anticipated Work Schedule::
Hrs/Pay Period:: 28

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity for a Medical Office Assistant 2 (.37 FTE) at our St. Paul Clinic Urgent Care. Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This position is a vital point of contact for a patient entering the HPMG Clinics. This position facilitates the process of scheduling appointments and has responsibility for accurate collection of current financial and demographic information. This position directly impacts revenue collection for the medical group.

SCHEDULE: (28 hours/pay period)
Week 1: Monday 4:30pm-9:15pm, Friday 4:30pm-9:15pm, Saturday 8:30am-5:00pm
Week 2: Monday 4:30pm-9:15pm

LOCATION:
HealthPartners St. Paul Clinic

QUALIFICATIONS:
REQUIRED TESTING:
• Data entry - 4,000 keystrokes
• Medical Terminology test

REQUIRED:
• High School diploma or GED
• Meets one of the following:
• Graduate of a formal training program in medical reception, an equivalent program, or a customer service program
• Two years experience as a medical receptionist
• Two years experience in a customer service position
• One year experience using data look-up and data entry functions on a mainframe or PC based computer system
• One year customer service experience either via telephone or in-person within the last five years
• Demonstrated ability to organize work under pressure
• Demonstrated ability to function with multiple priorities and interruptions
• Excellent oral communication skills
• Excellent written communication skills

PREFERRED:
• Bilingual in English AND Korean, Nepali, Arabic, Hmong, or Russian.

PHYSICAL REQUIREMENTS:
Ability to sit or stand for prolonged periods of time. Oral and written communications with customers requires adequate speech, vision, and hearing. Proficiency in English is required. Proficiency in other languages may be required. Use of a telephone and computer terminal also requires adequate hand writing and manual dexterity skills.

ACCOUNTABILITIES:
1. Customer Service
Care for each person as he/she would like to be cared for by:
• Putting the patient first at every opportunity
• Listening to understand each patient
• Showing concern for each patient
• Acting individually and with others to meet each patient’s needs

2. Check-in and Co-pay Administration
• Check in patients in an accurate and professional manner
• Identify and accurately collect co-pays or appropriate fees
• Use computer-based system to verify patient information
• Understand and communicate benefit changes to members, or refer to appropriate resource
• Communicate wait times in a diplomatic manner
• Direct patients to the appropriate care area
• Prepare reconciliation report
• Provide patients with appropriate forms, questionnaires, etc.

3. Computerized Appointment Scheduling for appointments
• Schedule appointments in an accurate and timely manner according to Advanced Access principles
• Maintain knowledge of appointment scheduling practices
• Maintain knowledge of appointment scheduling policies and procedures

4. Registration and Verification
• Complete the registration process, including reviewing the registration information for completeness and accuracy and obtain further information, if necessary
• Verify insurance eligibility, if necessary
• Register patients in an accurate, efficient, and timely manner
• Identify appropriate account type, e.g., Workers compensation, Motor Vehicle Accidents, etc.

5. Specialty Appointment Coordination
• Provide patient with information required to schedule specialty appointments

6. Facilitate timely and accurate flow of communication within the clinic
• Answer telephone and respond appropriately to the caller
• Take and relay messages requiring follow-up to appropriate individuals
• Prepare records and materials for new patient appointments
• Assist with the clerical duties of the clinic, e.g., faxing information, making copies, etc.

7. Maintain open communication with Appointment Center to ensure patient and provider needs are met
• Coordinate schedule templates
• Coordinate emergency schedule changes
• Coordinate schedule holds consistent with Advanced Access principles
• Coordinate schedules regarding provider vacation, rounding, and other out of clinic changes

8. General Accountabilities
• Perform other duties as assigned

HealthPartners is nationally acclaimed for providing outstanding patient care and we offer an excellent salary and benefits package. HealthPartners is an Equal Opportunity Employer. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #23619.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/St_-Paul-Medical-Office-Assistant-2-Job-MN-55101/1897297/189729718972972012-06-18HealthPartnersSP Urgent Carefull-timeUSDstarting0BSSt. Paul, MN, US
Job ID:: 23360
Department:: GH S&B for ICSI Consulting
City:: Bloomington, MN
Location:: HP - Bloomington ICSI
Position Type:: Full-Time
Anticipated Work Schedule:: 8:00 a.m. - 5:00 p.m. M-F
Hrs/Pay Period:: 80

Job Description::

Responsibilities
The primary responsibility of this position is to serve as a full-time project manager specifically to oversee the coordination of activities and outputs within a 3-year CMMI innovation grant that ICSI has applied for as a principle investigator. This project involves a broad group of organizations across multiple states as strategic partners, including ICSI’s member medical groups and hospitals.
This Project Manager role has the following responsibilities:
• Direct the development of work plans and provide day-to-day coordination and oversight of multiple activities, committees, and sub-groups going on within this project team;
• Independently develop strategies, tools, and tactics needed to manage this project;
• Maintain awareness of issues that could affect the project by cultivating strong relationships with key participants and enlisting the Vice President when needed;
• Routine monitoring and updates on the progress of the project to the VP of Professional Partnerships (project director) and seek assistance when needed;
• Serve as a spokesperson for the project and clearly articulate the project vision, purpose and goals to participants and other interested parties;
• Manage the process and coordination of speakers, content experts, and trainers dedicated to the project;
• Presents reports defining project progress, problems, and solutions;
• Provide in a timely manner all reports and information required to meet requirements of grants and contracts (working closely with the grant manager position);
• Aid in the development of agendas, communications, materials, etc. necessary for the functioning of steering and sub-committees, work groups and training sessions;
• Ensures that all project milestones are completed on schedule and within budget;
• Participate in various internal meetings as needed.
• Assume other duties as assigned by the Vice President, Professional Partnerships

Qualifications and competencies
1. Bachelor’s degree in Business or related field.
2. 5 years project management experience, preferably in the health care industry with a focus on quality improvement
3. Demonstrated strong interpersonal, project management, oral and written communication skills.
4. Qualification in project management or equivalent
5. Knowledge of both theoretical and practical aspects of project management
6. Knowledge of project management techniques and tools
7. Direct work experience in project management capacity
8. Experience in change management
9. Demonstrated extensive knowledge of and experience applying quality improvement principles and methods.

Direct Reports
This position has no direct reports.

Reports to: Vice President, Professional Partnerships]]>http://www.healthpartners-jobs.com/job/Bloomington-Project-Manager%2C-ICSI-Professional-Partnerships-Job-MN-55420/1842548/184254818425482012-06-18HealthPartnersGH S&B for ICSI Consultingfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23553
Department:: Health Plan QUI
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: Monday - Friday
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

We currently have an opportunity for a Compliance and Training Analyst in our Quality and Utilization Improvement department. This position will have a heavy focus on regulatory and accreditation compliance across Utilization Management areas, including UM/UR standards for all products/lines of business and all regulatory/accreditation bodies. Risk management and mitigation is a primary accountability.

Required Qualifications:
• Bachelor’s degree in Business, Health Care Management or related field.
• 5 years relevant experience in program compliance, utilization review, utilization management or case management
• Demonstrated comprehensive, in depth knowledge, of regulatory and accreditation compliance requirements, with ability to interpret standards and implement processes accordingly.
• Demonstrated experience in training and/or staff development.
• Demonstrated ability to work collaboratively and communicate with staff at all levels within the organization and externally.
• Excellent customer service skills and proven team building skills.
• Excellent computer skills including Microsoft Word, Outlook, Power Point and Excel.
• Excellent technical and business writing and editing skills
• Strong problem solving skills
• High degree of initiative and ability to work independently, and within a group.
• Demonstrated effective project management skills
• Ability to plan, organize and prioritize work effectively, including the flexibility to accommodate frequent changes.
• Previous experience in a leadership role preferred
• Training in the principles of adult education preferred

Accountabilities:
• Maintains a thorough and comprehensive understanding of state and federal regulations, accreditation standards, member contracts and Health Plan policies and procedures in order to provide interpretation, promote consistency and support compliance.
• Reviews (specified) written department materials, editing and revising them as needed to provide uniformity and usability; establishes standards as appropriate.
• Supports regulatory compliance by routinely reviewing chart audit results. This includes the development and maintenance of audit tools, assisting with creating reports, interpreting reports and presenting results to key stakeholders. Recommends corrective actions and follow up.
• Serves as a resource for the compliance nurse team, including Quality Assurance of their work and analysis of the resulting reports looking for patterns of errors and issues to identify training needs.
• Accountable for all aspects of UM/UR delegation oversight.
• Maintains high level educational records and responds to customer requests for aggregate reports.
• Develops and maintains QUI UM/UR Policies and Procedures and ensures compliance with current regulatory and accreditation standards.
• Develops and maintains effective training materials related to current regulatory and accreditation standards/requirements and QUI Policies & Procedures with focus on risk management. Coordinates with other departments such as Government Programs and Corporate Integrity as needed.
• Develops and supports system for a Medical Policy department annual training plan working in collaboration with program coordinator and leadership team with focus on risk management.
• Develops presentations, facilitates meetings, coordinates “train the trainer” programs, prepares training materials and coordinates with other training personnel/ resources as needed.
• Supports regulatory and accreditation audits including universe file pulls, file preparation and submission of documentation as needed.
• Willingly participates in and/or effectively leads various committees, workgroups, and projects as needed and assigned.
• Co-facilitates UM/UR Collaborative Committee.
• Maintains appropriate confidentiality of information in accordance with HealthPartners corporate policies.
• Participates in ongoing independent study and education to develop and maintain knowledge in the areas of applicable software systems, regulatory and accreditation standards and quality improvement strategies.
• Demonstrates effective project management skills, including use of project planning and tracking tools; development of achievable goals, objectives, and timelines; and innovative use of resources.
• Demonstrates responsiveness to and appreciation of constructive feedback and recommendations for personal growth and development.
• Performs other duties as assigned.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #23553.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Bloomington-Compliance-and-Training-Analyst%2C-Quality-and-Utilization-Improvement-Job-MN-55420/1850889/185088918508892012-06-18HealthPartnersHealth Plan QUIfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23356
Department:: HPD - Cust Strategy & Intg
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: Regular business hours
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

The Health Management Consultant is responsible for providing client health and wellness consultation and account management services. Responsible for proactively developing, overseeing, and evaluating strategically-designed, effective worksite health management programs for HealthPartners health plan and/or HealthPartners Health and Wellbeing clients including client specific strategy, communication strategy and program execution. Work collaboratively with clients to achieve their health and wellness goals, which may include ROI, trend/clinical/risk management, and measurable health and productivity improvements.

Accountabilities:

• Understand key health, productivity, and trend management issues faced by client by listening to client and evaluating client’s health assessment data. Work collaboratively with the HealthPartners health plan Account Manager to understand trends in the claims data.
• Provide consultation and guidance to assist in the development of client’s health promotion program mission, goals, objectives, and identify outcome measurement strategies.
• Recommend strategies for long-term health, trend, and productivity management based on client’s data and expressed needs.
• Provide clients with the strategic consultation to improve health and productivity management outcomes according to goals set by client and monitor program’s progress towards those goals.
• Through partnership with the primary relationship holder in the HealthPartners health plan and/or HealthPartners Health and Wellbeing sales department, develop effective relationships with key client contacts, including brokers, consultants, and employer group.
• Develop health promotion program plans that target populations based on analysis of claims and utilization, health risk and productivity assessments with appropriate objectives to achieve measurable outcomes. Health promotion program plans will optimize integration of communications, marketing, programming and interventions.
• Consult with clients to facilitate changes in organizational culture supportive of health improvement initiatives and identify appropriateness of various types of program plans and facilitate integration of health improvement into their organizations.
• Coordinate resolution of all client inquiries and proposals in a prompt, professional and client friendly manner.
• Prepare and present client reports.
• Renew/increase sales to existing clients.
• Provide day-to-day account management services to clients.
• Provide back up support for other team members.
• Work as a team member to cooperatively meet or exceed team goals and objectives.
• Perform other duties as assigned to accomplish HealthPartners and company goals.

Required Qualifications:

• Bachelor of Science or Bachelor of Arts in health related field.
• Five years experience in the health and wellness industry with direct responsibility for customer strategy and account management
• Strong working knowledge of the principles and practices of worksite health promotion, risk reduction, disease self management
• Strong business acumen
• Proven ability to work collaboratively with strong problem-solving skills
• Detail oriented with strong organizational skills
• Excellent presentation and communication skills, both oral and written
• Strong computer skills (Excel, PowerPoint, and Microsoft Word)
• Ability to deal with ambiguity and changing priorities
• Ability to work with all levels in the organization
• Occasional travel as required

Preferred Qualifications:

• Master’s degree in Business, Health Education, Public Health, or other health-related field.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. For more information and to apply, go to www.healthpartners.jobs and search for job id 23356.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Bloomington-HPD-Health-Management-Consultant-Job-MN-55420/1850891/185089118508912012-06-18HealthPartnersHPD - Cust Strategy & Intgfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23554
Department:: Health Plan Behavioral Health
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: Monday - Friday 8:30am to 5:00pm
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

We currently have an opportunity for a Behavioral Health Quality and Utilization Coordinator. This position is responsible for reviewing requests for benefit coverage for HealthPartners members using mental health and chemical health benefits. They will also do research and make timely coverage recommendations based on HealthPartners written level of care and medical necessity criteria, for all products, while maintaining the integrity of each product line.

Required Qualifications:
• Licensed in Minnesota as LICSW, RN or Psychologist, Masters degree preferred.
• Minimum of 3 years clinical practice experience; minimum of 3 years relevant utilization review, discharge planning, or case management experience; and current clinical knowledge.
• Demonstrated effective, clinical judgment and skills.
• Demonstrated skill and experience in effectively collaborating with care team members, using a high level of expertise in written, oral and interpersonal communication.
• Demonstrated working knowledge of Quality Improvement , Utilization Management, benefit plans fiscal management, and various payment methodologies preferred. Understanding of healthcare and/or HMO industry.
• Demonstrated skill in effective use and management of automated medical management systems.
• Demonstrated flexibility, organization, and appropriate decision-making under challenging situations.
• Ability to organize and prioritize multiple assignments within workload.
• Ability to deal with change and ambiguity.

Accountabilities:
• Reviewing authorization requests for coverage of inpatient and outpatient, mental health and chemical health utilizing thorough knowledge of multiple criteria sets and products.
• Processing pre-service, concurrent, and post service requests in accordance with HealthPartners UM Turnaround Time policy.
• Responsible for using appropriate technology systems and documenting transactions as required in database.
• Responsible to abstract pertinent case findings and appropriately compare to corresponding coverage policies and level of care guidelines.
• Make authorizations for coverage prospectively, concurrently and retrospectively. Proposes denials when provider description of clinical conditions or proposed treatment does not meet established criteria.
• Responsible for maintaining a thorough and comprehensive understanding of member contracts, product lines, HealthPartners policies and procedures in order to serve as a resource for providers, members and internal departments.
• Responsible for accurately interpreting and correctly applying coverage and level of care policies, benefits, networks and product requirements and clearly communicating such to members, providers and internal departments.
• Responsible for producing consistent, sound and defensible coverage decisions, according to established written HealthPartners coverage policies, level of care guidelines and departmental protocols. Responsible for high quality documentation of all coverage decisions.
• Responsible for meeting specific department goals regarding quantity and quality in processing requests.
• Preparing documentation and consulting with the Medical Director on all potential denials of coverage.
• Will efficiently and accurately communicate coverage decisions to members, providers and medical groups, following timelines established by regulations and accreditation standards.
• Responsible for maintaining current knowledge and adherence to all federal and state statutes regarding behavioral health and utilization review. Maintains current knowledge and adherence to all HealthPartners enterprise wide policies and procedures and Behavioral Health protocols.
• Will act as a liaison between internal and external customers such as Marketing, Sales, Claims, Member Services, Nurse Navigators to resolve systems/process issues.
• Maintain a thorough understanding of Health Plan’s infrastructure and ability to apply this knowledge to coordinate all aspects of decision-making needed to complete complex case reviews.
• Will review and edit responses to Member Appeals and regulatory inquiries as requested by the Dispute Resolution area.
• Identify and appropriately inform Manager of, sensitive or complex cases in order to obtain guidance.
• Evaluate, research, and update coverage criteria as assigned.
• Serves as subject matter expert on complex behavioral health management issues for internal and external customers.
• Negotiates, resolves or redirects issues pertaining to differences in expectations in coverage and/or eligibility determinations.
• Responsible to maintain a thorough and comprehensive understanding of state and federal regulations, accreditation standards and member contracts in order to ensure compliance.
• Will develop and maintain positive, effective working relationships with colleagues including Medical Directors, providers, vendors, and other internal and external customers.
• Participation in analyzing and evaluating technologies and assisting in the development of coverage criteria to be used for benefit determinations.
• Responsible for applying clinical knowledge in conjunction with established coverage policies, level of care criteria, member eligibility and benefit coverage information, to ensure accurate coverage for high quality, cost effective care.
• Responsible to maintain confidentiality of case information.
• Other duties as assigned

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #23554.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Bloomington-Behavioral-Health-Quality-and-Utilization-Coordinator-Job-MN-55420/1853183/185318318531832012-06-18HealthPartnersHealth Plan Behavioral Healthfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23482
Department:: Physician Services
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Part-Time
Anticipated Work Schedule:: Flexible
Hrs/Pay Period:: 40

Job Description::

The culture at HealthPartners is one of ownership, pride, service and most importantly, partnership. That spirit of partnership among employees, patients and the community helped us to earn a place on the Minneapolis/St. Paul Business Journal’s List of the Twin Cities Great Places to Work. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity for a part-time (20 hours a week) New Hire Coordinator. This position will be the liaison between HealthPartners Medical Group/Physician Services Department and the Credentialing Service Bureau, hospital medical staff offices, and other credentialing organizations. The purpose of this position is to coordinate the various credentialing processes that need to take place and be finalized prior to a physician’s or advance practice provider’s start date with HealthPartners. Ensure all processes are in compliance with regulatory requirements.

The New Hire Coordinator coordinates the following for new hires:
• Coordinates the initiation of hospital privileging, HealthPartners credentialing, and third party payer enrollment of physicians, nurse practitioners, optometrists and other advance practice providers.
• Tracks each process for the new hire and provides progress reports to management staff on an as-needed basis.
• Maintains close communication with the new hire and the various credentialing organizations to problem-solve issues that arise with each of the processes in a timely manner.
• Provides back-up support to the Physician Payroll Training and CME Reimbursement Coordinator and the Physician Services Database Administrator.

Additional Responsibilities:

1. Coordinates with the Physician Services enrollment staff, the HealthPartners Credentialing Services Bureau, community hospitals and other agencies to initiate the credentialing, privileging, and third party payer enrollment processes for newly hired practitioners and current medical staff. Acts as resource to the practitioners throughout each of the processes.
2. Develops procedures and tools to orchestrate timely completion of credentialing, privileging, and enrollment processes. Tracks and communicates with newly hired practitioners and appropriate organizations to solve issues as they arise.
3. Acts as a liaison between recruitment, physician administrators, department heads, credentialing agencies and/or area hospitals and the practitioner as a means to facilitate these processes.
4. Compiles a monthly progress report for distribution to management and other staff.
5. Effectively works with other staff, such as department administrators and managers, by identifying, clarifying and resolving problems related to the credentialing processes.
6. Maintains working relationships with both internal and external customers and successfully communicates both verbally and in writing with practitioners, hospitals, and other staff as appropriate.
7. Creates procedures to keep department heads, clinic chiefs and other physician leaders apprised of the status of their staff in relation to any of the three processes identified above. Notifies medical leaders and management staff when processes have been completed.
8. Keeps abreast of current various regulatory standards and government regulations with regards to credentialing, privileging, and enrollment.
9. Assists HealthPartners medical staff with licensing, adding hospital privileges, DEA certificates and renewals, and reappointments.
10. Other duties as assigned.

Required Qualifications:
• Associate degree with two to four years of experience in a similar setting or four to six years of experience in a position with related responsibilities, preferably with a health care facility or an insurance company.
• Two years previous credentialing experience.
• Demonstrated interpersonal and organizational skills, strong attention to details.
• Self-motivated with the ability to work independently, manage projects, and meet deadlines.
• Excellent verbal and written communication skills.
• Ability to work with all levels of employees in different departments and various organizations.
• Ability to handle confidential information
• Ability to multi-task and work under pressure

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID # 23482.

Health is what we do. Partnership is how we do it.

EOE

Additional Information

This is a .50 FTE position. Multiple work locations include Bloomington, Hudson and New Richmond.

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Job ID:: 23015
Department:: Case Management
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: Monday - Friday 8:00am - 5:00pm
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

We are currently seeking a Case Manager to join our Disease and Case Management team. This position will be responsible for providing support to patients, their families, and physicians in addressing medical and social concerns, will educate and empower patients and families to make informed personal health care decisions and will facilitate communication between patients, physicians, health plans and communities.

Responsibilities include:
• Ensures all activities are member-focused and individualized, resulting in personalized attention to each patient’s unique needs
• Integrates clinical and psychosocial information for case identification and individual patient assessment to develop action-oriented and time-specific planning and implementation of appropriate interventions
• Facilitates integration of patient care by encouragement of effective communications between patients, families, providers, health plan and care system programs, and community-based services
• Adheres to department policy and procedure in daily activities
• Coordinates service coverage with appropriate funding sources when indicated
• Works with Supervisor, Case Management, Government Programs department and Member Services department to ensure compliance with Medicare requirements and regulations
• Effectively and routinely communicates with patients and their families to provide them with a better understanding of their health, health care benefits, and health care system

Requirements:
• Registered Nurse with current license in the State of Minnesota, Wisconsin preferred, or equivalent
• BSN preferred
• Preferred background in one (or more) of the following areas; disability, worker’s compensation or psychiatric care.
• Minimum of 3 years clinical practice experience in an acute care setting; minimum of 3 years relevant utilization review, discharge planning, or case management experience; and current clinical knowledge
• Demonstrated effective, independent nursing judgment and skills
• Demonstrated working knowledge of quality improvement, utilization management, benefit plans, fiscal management, and various payment methodologies preferred. Understanding of healthcare and/or HMO industry

HealthPartners is nationally acclaimed for providing outstanding patient care and we offer an excellent salary and benefits package. For more information and to apply go to www.healthpartners.jobs and search for job ID 23015.

Health is what we do. Partnership is how we do it.

HealthPartners is an Equal Opportunity Employer

Additional Information

This case manager position will support the Restricted Recipient Program within the Disease and Case Management department.

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Job ID:: 23636
Department:: Member Services GHI
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: Monday - Friday 10am - 7pm
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Thank you for your interest in working as a Member Services Representative at HealthPartners. We are pro-actively recruiting for the next Member Service Representative class. In this fast paced position, you will respond to calls from members and prospective members answering questions regarding services and plan benefits, along with resolving specific questions and issues. As an advocate, you will identify and communicate concerns and trends that impact member satisfaction, and will coordinate the resolution of issues with other departments. If you are interested in these opportunities, please submit an online application for review.

Schedule: Monday through Friday 10:00AM - 7:00PM

Location: Bloomington, MN

Start Date: Anticipate Summer 2012

Requirements:
• A Bachelor's degree or equivalent customer service experience, involving complex, analytical problem-solving skills, is required
• Excellent time management and sound decision-making skills
• Ability to work in a fast-paced, continuously changing environment
• PC proficiency with multiple systems/platforms
• Experience working with people on the phone, preferably in a call center setting for an HMO, or in the insurance industry involving contact with patients or enrollees will receive priority consideration.

Accountabilities:
• Answer questions from members and prospective members regarding an extremely wide variety of subjects, including services available through HealthPartners, interpretation of plan benefits according to the member’s contract and specific situation and provide specific information regarding providers.
• Assist staff members within the HealthPartners administration, clinics and contracted clinic networks who have questions about HealthPartners benefits, policies and procedures.
• Explain HealthPartners policies and procedures to members and prospective members and provide assistance to resolve specific questions or problems.
• Provide information to providers concerning the status of member’s coverage, the level of benefits, referral status, the status of provider claims, and assist them in obtaining prompt processing of such claims.
• Investigate and assist in the resolution of member concerns regarding any service provided by or through HealthPartners, including but not limited to, payment of claims or prompt access to medical care and/or dental care.
• Meet specific department goals related to quality and quantity of calls.
• Identify concerns, issues and trends that affect member satisfaction and notify leadership.
• Coordinate issue or problem resolution with other internal departments on behalf of the customer.
• Perform other duties as assigned.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #23636.

Health is what we do. Partnership is how we do it.
EOE]]>http://www.healthpartners-jobs.com/job/Bloomington-Member-Services-Representative-Job-MN-55420/1863981/186398118639812012-06-18HealthPartnersMember Services GHIfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23580
Department:: Health Plan Case Mgmt
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Part-Time
Anticipated Work Schedule:: Four days per pay period, plus additional days in order to provide job share coverage.
Hrs/Pay Period:: 32

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

HealthPartners is currently looking to add a Health and Medical Management Assistant to the HealthPartners Connect team. This role will provide a central point of contact for member and care team referrals to CareSpan and Achieve programs; providing a seamless experience for patients and providers. The position will require the use clinical knowledge, as well as program and eligibility knowledge, to screen and triage referral to ensure it is routed to the correct program area efficiently.

Accountabilities:

• Effectively manages incoming referral line for CareSpan/Achieve, minimizing caller wait times, call abandonment rates, and voice mail coverage per standards and provides excellent customer service to callers.
• Receives and coordinates patient referrals and services to Health and Medical Management programs and vendors via phone, fax, and email in a timely manner.
• Advises as the expert resource for CareSpan program eligibility including referrals for services that have been carved out.
• Ensures that the Case Management referral processes are Timely, Patient-Centered, Efficient, Effective, and Equitable.
• Establishes and maintains good working relationships with colleagues in Health and Medical Management programs and HealthPartners organization.
• Maintains current knowledge of HealthPartners’ Health and Medical Management offerings and eligibility requirements both clinically and based on financial products.
• Effectively communicates with patients, families, health care team members, and other providers resulting in high levels of member/patient/family satisfaction.
• Assists members & staff with interpretation of medical/technical terminology; also interprets claims and EMR data for Employer reporting and underwriting requests.
• Participates in, and contributes to appropriate departmental and/or organizational meetings.
• Completes Case Management documentation in a timely manner using appropriate systems.
• Provides reporting of intake, referral, and triage outcomes to leadership according to defined process.
• Identifies and promptly reports to leadership potentially adverse situations.
• Adheres to department and corporate policy and procedure in daily activities.
• Maintains confidentiality of information in accordance with department and corporate policies.

Technology
• Maintains knowledge of and effectively uses automated applications and systems.
• Identifies deficits in technological literacy and seeks appropriate training under guidance of supervisor.
• Maintains maximum individual productivity through proficient use of automated systems.

Personal Development
• Participates in ongoing independent study and education-related professional activities to maintain and increase knowledge in the areas of Case Management, Disease Management, and health improvement programs.
• Demonstrates responsiveness to and appreciation of constructive feedback and recommendations for personal growth and development.
• Utilizes research and problem solving skills in challenging situations.
• Maintains current, active Minnesota nursing licensure.

Other duties
• Willingly participates in various committees, task forces, projects, and quality improvement teams, as needed and assigned.
• Documents and maintains workflows in support of this position, constantly assessing the process for improvement opportunities utilizing CQI processes with leadership.
• Performs other duties as assigned.

Required Qualifications:

• Licensed Practical Nurse with current license in the State of Minnesota.
• Minimum of 3 years clinical practice experience.
• Minimum of 1 year work experience in a managed care or insurance setting in a customer service oriented environment with a demonstrated understanding of healthcare and the HMO industry.
• Strong background in customer service and care delivery.
• Ability to establish and maintain diplomatic working relationships across all levels of organization.
• Demonstrated ability to prioritize tasks and handle multiple issues while meeting timelines.
• Excellent oral, written and interpersonal communication skills.
• Experience with and effective use and management of automated medical management systems and computer programs including but not limited to Microsoft Office (Word and Excel), Outlook, and working knowledge of Internet based resources.
• Demonstrated flexibility, organizational skills, and appropriate decision-making under challenging situations.

Preferred Qualifications:

• Knowledge of CarePartner, HCSS, AHF, and Epic.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. For more information and to apply, go to www.healthpartners.jobs and search for job id 23580.

Health is what we do. Partnership is how we do it.

EOE

Additional Information

Position provides a central point of contact for member & care team referrals to HealthPartners programs including: Medical & Behavioral Hlth Case Mgmt, Disease Mgmt, Health & Wellness programs, and others. Position triages referrals in order to direct them to the appropriate program efficiently and accurately. This is a job share position.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Bloomington-Health-&-Medical-Management-Assistant-Job-MN-55420/1863984/186398418639842012-06-18HealthPartnersHealth Plan Case Mgmtfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23638
Department:: HP Research Foundation S&B
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule::
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation’s “Best Places to Work in Healthcare” by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity for a Research Study Coordinator (Healthy Homes/Healthy Kids). The purpose of this position is to coordinate and manage the data collection and evaluation for the Healthy Homes/Healthy Kids 5 – 10 research study and to serve as a consultant and facilitator for areas of the study requiring specific expertise. Duties include assisting with subject recruitment, data collection, mailings, updating databases, assisting in the development of study procedures and general facilitation of study progress. Healthy Homes/Healthy Kids is a research study funded by the National Institutes of Health to determine the effectiveness of an intervention that combines pediatric care provider messages and phone-based programs to (1) slow unhealthy weight gain in at-risk children and (2) improve safety outcomes. Healthy Homes/Healthy Kids is recruiting 400 families with parents of children between the ages of 5 – 10.

This position will require reliable transportation with the ability to frequently commute throughout the Twin Cities metro area (mileage will be reimbursed). The schedule will vary but often times will require work in the evenings until about 9:00pm. Depending on the candidate, this position could be between .8 – 1.0 FTE.

ACCOUNTABILITIES:
1. Designing and overseeing data collection processes, developing and implementing methodology to assess data accuracy and completeness. Documenting the data collection process, maintaining orderly working and project files.
2. Contacting families to invite them to participate in the study and screening them for study eligibility.
3. Conducting home visits with families to determine eligibility and to obtain information about their child’s eating and physical activity.
4. Meeting families at well-child visits in clinics as the final step for study enrollment.
5. Making reminder phone calls and other follow-up calls with study participants, as needed.
6. Entering screening, appointment and measurement information into the database.
7. Developing, testing, and maintaining study reports using Microsoft Access, Excel, and SAS.
8. Conducting quality assurance for study data using Microsoft Access, Excel, and SAS (e.g. NDSR, survey, accelerometry, intervention and recruitment tracking).
9. Assisting with IRB communications.
10. Compiling data and study results for manuscripts and presentations.
11. Identifying and acting upon barriers to success and works to enhance plausible solutions.
12. Implementing the study protocol and ensuring that the protocol is followed within regulatory guidelines.
13. Directing the work of a limited number of study staff.
14. Assisting investigator in writing periodic and final reports for funding agencies, oversight organizations, and communications regarding findings.
15. Participating in research operations and other HealthPartners Research Foundation (HPRF) activities.
16. Performing miscellaneous tasks as assigned.

REQUIRED QUALIFICATIONS:
• Bachelor’s degree in a health related area.
• Specialized training for the study specific area(s) of expertise; i.e. some projects require Bachelor of Science Degree in nursing with five years clinical experience in the study area.
• Demonstrated planning and management skills
• Ability to adhere to a research protocol but also to have sufficient flexibility and judgment to handle unforeseen situations that may arise
• Excellent written and verbal communication skills
• Ability to establish and maintain effective relationships with care provider and operations/support staff, study participants, and outside funders and sponsors
• Experience developing and maintaining computerized databases
• Reliable transportation for travel to HealthPartners clinics and meeting sites

PREFERRED QUALIFICATIONS:
• Master’s degree in a health research area
• Two years experience in health care
• Two years experience recruiting for, implementing, or monitoring research projects
• Experience using computer database programs such as Microsoft Access
• Experience using statistical analysis software such as SAS
• Trained and certified in NDSR

DECISION-MAKING:
Working in collaboration with the study investigator, project manager and Research Operations Manager, will consult with the necessary personnel on issues having an impact on the department and study, such as recurrent clinical problems, inaccessible resources, etc. will direct the work of study staff.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #23638.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Bloomington-Research-Study-Coordinator-Healthy-HomesHealthy-Kids-Job-MN-55420/1868274/186827418682742012-06-18HealthPartnersHP Research Foundation S&Bfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23538
Department:: Hosp & Regional Network Mg
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Temporary Full-Time
Anticipated Work Schedule:: flexible schedule
Hrs/Pay Period:: 64

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation’s “Best Places to Work in Healthcare” by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

POSITION TITLE: Contracted Care Internship

DEPARTMENT: Hospital and Regional Network Management

DIVISION: Contracted Care

REPORTS DIRECTLY TO: Manager, Hospital and Regional Network Management

POSITION PURPOSE:
To provide support to the Contracted Services Team and assist in the overall process of adding to HPI’s network of contracted providers for HealthPartners employer groups. This position plays a key role in contract support through fee schedule and contract implementation.

ACCOUNTABILITIES:
• Participate in contract negotiations from beginning to end by preparing and coordinating the creation of legal contract documents and ensuring the successful implementation of contracts in accordance with the Minnesota Department of Health, government programs, accreditation, and other regulatory agency requirements.
• Implement Audit procedures to ensure contracts have been input correctly into contract tracking system.
• Assist in drafting and editing provider contracts, tracking, distributing and filing contracts and related information for Contracted Services.
• Responsible for a variety of administrative projects requiring independent judgement and action.
• Establish overall understanding of new and existing payment approaches.
• Assist in creation of documents, fee schedule information, mailings, etc. for required projects.
• Assist in the updating of department manuals for multiple payment methodologies.
• Other Projects

REQUIRED QUALIFICATIONS:
• Working toward college degree, preferably with a healthcare emphasis.
• Intermediate to expert level of experience with the following Microsoft Windows-based applications: Microsoft Word and Microsoft Excel. Knowledge of electronic e-mail and experience with database software and reporting.
• Exceptional organizational skills; ability to work independently; skilled at prioritization of workflow; ability to work with others in a support function.
• Strong attention to detail related to contract development and revisions.
• Excellent verbal and written communication skills. Professionalism, positive attitude, and a focus on meeting customers’ needs.
• Technical competence of basic office technologies.
• Ability to make calls to potential contracted providers

To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #23538.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Bloomington-Contracted-Care-Intern-Job-MN-55420/1868278/186827818682782012-06-18HealthPartnersHosp & Regional Network Mgfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23361
Department:: GH S&B for ICSI Consulting
City:: Bloomington, MN
Location:: HP - Bloomington ICSI
Position Type:: Full-Time
Anticipated Work Schedule:: 8-5, M-F
Hrs/Pay Period:: 80

Job Description::

Responsibilities
The primary responsibility in this position is to develop and deliver consultative content that meets or exceeds client expectations within the defined scope of work for each engagement. The specific tasks and responsibilities are outlined below. It is anticipated that travel will be required 60 to 80% of the time, including weekends when necessary to meet client needs.
All Professional Partnerships Consultants will:
• Prepare and deliver presentations, tools, publishable materials, and reports for various activities of Professional Partnerships work;
• Directly support the work of development/maintenance of Professional Partnerships product lines and new products/services;
• Directly deliver training and other types of consultative approaches that meet contract requirements;
• Use Block’s Model for Flawless Consulting as a base for Professional Partnerships consultative approaches, being able to engage a client, diagnose the needs, demonstrate an understanding of the problem and enable a successful approach to the consulting partnership;
• Serve as a health care improvement expert for the products and services provided by Professional Partnerships;
• Maintain good, authentic relations with clients as assigned;
• Participate in the overall Professional Partnerships team strategic planning, and be forward thinking about the health care climate and environmental scanning to keep Professional Partnerships on the cutting edge;
• Actively support the Institute for Clinical Systems Improvement (ICSI) mission by identifying and sharing with appropriate ICSI staff emerging needs that are likely to impact ICSI’s members and sponsors as well as best practices, ideas and methods being used by organizations outside ICSI’s service area;
• Provide input into what conferences to attend, types of marketing materials to use, and markets in general to target;
• Be capable of serving as the lead consultant and independently managing all aspects of assigned engagements, including planning content and approach, building a solid and authentic client relationship, delivering the products and services, continuing a productive ongoing relationship with the client, and being alert to opportunities to offer the client additional services;
• Provide all reports and information required to meet contract requirements and issue invoices in a timely manner;
• Participate in various internal meetings within Professional Partnerships and ICSI as needed;
• Assume other duties as assigned by the Director or Vice President and Chief Consultant, Professional Partnerships.
ICSI Professional Partnerships Health Care Consultant addendum:
• This consultant position will apply the various tasks and skills described in the Health Care Consultant description to a specific Center for Medicare and Medicaid Innovation grant that ICSI Professional Partnerships (ICSI PP) has applied for as Principle Investigator. The grant is a 3-year grant working to spread collaborative care models for depression, diabetes, and other chronic conditions to primary care practices across multiple states.
• There are seven intervention states and a team of consultants within ICSI PP will work with specific partner states to support, train, and spread the collaborative care models and then ongoing support and resource to maintain grant project goals over time.

Skills and Attributes
Relationship building/interpersonal skills
Coaching, training, consulting skills
Change management and organizational change skills
High level of effective communication and influence skills
Use of consulting model for questions and planning approach
Deemed role model in performance expectations around project management, group facilitation, and analytical skills
Demonstrates high level of competency in the development of new programs and products, i.e. tool kits, presentations, organizational assessments
Nimble and rapidly responsive to health care climate
Exceptional ability to communicate how to transform evidence-based practice into clinic implementation; effectively uses and presents information within health care settings such as health care systems, health plans, employer groups, communities, etc.
Exceptional analytical skills and outstanding problem solving skills
Motivated, self directed and driven to excel
Uses resources wisely
Self starter, takes initiative
Seeks out opportunities to expand and meet Professional Partnerships’ and ICSI’s strategic goals
Self manager
Critical thinking skills

Qualifications
1. Bachelors degree in health-related field.
2. Demonstrated strong interpersonal, project management, oral and written communication skills.
3. Four or more years experience in a clinical setting. This should include experience in any of the following: care delivery, health care quality improvement, HIT, health care measurement and data collection, health plan operations, public health.
4. Four or more years experience in consultative roles (either internal or external) such as a consultant, coach, trainer within a health care setting (medical groups, health plans, public health, etc.)
5. Demonstrated group process and group facilitation skills.
6. Ability to speak effectively in groups.
7. Knowledge of and experience applying quality improvement principles and methods.
8. Knowledge of and experience applying Block’s model and methods of consulting preferred.
9. Demonstrated ability to work effectively with physicians, nurses and others who serve in management roles required.
10. Experience in leading a high level project, such as a project with multiple deliverables, multiple stakeholders and an in-depth organizational consulting approach needed from start to finish.

Direct Reports
This position has no direct reports.

Reports to: Vice President and Chief Consultant, Professional Partnerships]]>http://www.healthpartners-jobs.com/job/Bloomington-Health-Care-Consultant-Job-MN-55420/1870635/187063518706352012-06-18HealthPartnersGH S&B for ICSI Consultingfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23769
Department:: Riverview - Memb Services
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: Monday through Friday 9:00am to 6:00pm. Some weekend work required October through February.
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community, recently helped us become one of the nation’s “Best Places to Work in Healthcare” according to Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

We are currently seeking Riverview Member Service Representatives to provide exceptional service as part of a critical, front-line team. In this position, you will respond to calls from members and prospective members regarding services and plan benefits and will provide assistance in resolving specific questions and issues. As an advocate, you will identify and communicate concerns and trends that impact member satisfaction, and will coordinate the resolution of issues with other departments.

Start Date: Summer of 2012

The hours for these positions will be Monday through Friday 9:00am to 6:00pm. Some weekend work required October through February.

Requirements:
• Customer service experience, involving complex, analytical problem-solving skills, is required
• Excellent time management and sound decision-making skills
• Ability to work in a fast-paced, continuously changing environment
• PC proficiency with multiple systems/platforms

Preferred:
• Experience working with people on the phone, preferably in a call center setting for an HMO, or in the insurance industry involving contact with patients or enrollees will receive priority consideration.

Accountabilities:
•Answer questions from members and prospective members regarding an extremely wide variety of subjects, including services available through HealthPartners, interpretation of plan benefits according to the member’s contract and specific situation and provide specific information regarding providers.
• Assist staff members within the HealthPartners administration, clinics and contracted clinic networks who have questions about HealthPartners benefits, policies and procedures.
• Explain HealthPartners policies and procedures to members and prospective members and provide assistance to resolve specific questions or problems.
• Provide information to providers concerning the status of member’s coverage, the level of benefits, referral status, the status of provider claims, and assist them in obtaining prompt processing of such claims.
• Investigate and assist in the resolution of member concerns regarding any service provided by or through HealthPartners, including but not limited to, payment of claims or prompt access to medical care and/or dental care.
• Meet specific department goals related to quality and quantity of calls.
• Identify concerns, issues and trends that affect member satisfaction and notify leadership.
• Coordinate issue or problem resolution with other internal departments on behalf of the customer.
• Perform other duties as assigned.

Applicants with bi-lingual skills are strongly encouraged to apply.

HealthPartners is nationally acclaimed for providing outstanding patient care and we offer an excellent salary and benefits package. For more information and to apply go to www.healthpartners.jobs and search for job ID 23769.

Health is what we do. Partnership is how we do it.]]>http://www.healthpartners-jobs.com/job/Bloomington-Member-Services-Representative-Riverview-Job-MN-55420/1888507/188850718885072012-06-18HealthPartnersRiverview - Memb Servicesfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23733
Department:: Health Informatics
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: 8-5
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service and most importantly, partnership. That spirit of partnership among employees, patients and the community helped us to earn a place on the Minneapolis/St. Paul Business Journal’s List of the Twin Cities Great Places to Work. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity for a Health Informatics Analyst Senior. The Senior Analyst has a direct impact on HealthPartners ability to use information in support of decisions and processes including the care improvement, medical management programs, and provider reporting. The Senior Analyst also has direct impact on HealthPartners ability to improve care and service, reduce costs and provide meaningful choices to members and purchasers. This ability to lead development of comparable, meaningful, accurate performance measures is a critical success factor in HealthPartners external image as a high quality care delivery system and health information resource.

The Senior Analyst’s responsibilities significantly contribute to the development of performance measurements for a 1.4 billion dollar corporation comprising 850,000 members, a network encompassing thousands of primary care, specialty, dental, hospital, and ancillary provider relationships, and multiple product lines with complex audit and compliance regulations.

POSITION PURPOSE:
• Create and develop essential department reports and deliverables to ensure timely dissemination of accurate information to organizational decision-makers.
• Serve as project leader on the planning, design, and creation of complex data sets and analyses that will provide customers with a comprehensive understanding of the issue being studied.
• To provide data analysis, interpretation, and consultation to maximize the use of HealthPartners administrative data (claims, authorizations, enrollment, pharmacy, financial, EMR, clarity, program engagement, abstraction data) in order to support needs of senior management, operational management and physician leadership.
• Assist Health Informatics team members on various projects including planning and designing data extraction, data layouts, data analysis and interpretation, and presentation of information.

ADDITIONAL RESPONSIBILITIES:
• Independently create SQL queries and SAS programs (or other fourth generation program languages as required) to develop core department deliverables and ad-hoc analysis.
• Maintain a working knowledge of analytical methodologies as well as core and other essential department reports to ensure appropriate application of findings including the internal benchmarking of results.
• Proactively identifies and addresses data quality issues when they arise and serve on data quality teams.
• Serve as a project lead on small to midsize department projects. Coordinates project efforts. Volunteers and promotes active leadership. Actively promotes a work environment that fosters self-directed teams.
• Maintain a working knowledge of administrative and other essential databases, including key definitions, element names, relational structure, as well as significant caveats and coding systems.
• Provide appropriate written and verbal communication as project lead to team members, manager and customers regarding project status, issue identification and resolution, and analytical results. Consult with customers to understand objectives, decision-making processes and need for analysis/interpretation of information to ensure information provided is aligned with needs.
• Provide training for new and existing team members on data and tools. Provides coaching in a one-to-one setting on specific technical or analytical skills as needed
• Self-manage project tasks through effective and independent work.
• Leverage desktop analytical and report publishing tools, specifically members of the Microsoft Office Suite of products to improve efficiency and facilitate decision making
• Validate assumptions and verify accuracy of essential department reports through understanding and application of CQI principles.
• Apply complex mathematical principles to analysis performed.
• Demonstrate HealthPartners Core Values: Passion, Integrity, Teamwork and Respect.
• Perform other responsibilities as assigned.

REQUIRED QUALIFICATIONS:

• BA/BS in mathematics, statistics, health care management, business, economics, finance or related field.
• Four years of direct experience working on the development of complex and multiple data sets for decision support.
• Four years experience in health care and/or health research settings, working with health care claims data.
• Direct experience using personal computer spreadsheets, word processing, database and mainframe software (4GL’s) and current industry measurement tools.
• Experience in an analytical setting using technical/analytical skills on the extraction, layout and interpretation of complex data sets.
• Experience presenting results verbally and in written form to senior level managers.
• Experience consulting and mentoring on the used statistical and other CQI tools and techniques in daily work.
• Ability to manage multiple, complex projects. Ability to coordinate projects from the concept stage to completion, leading teams representing multiple departments of an organization.
• Understanding of Relational Database Design and moderate proficiency of data Integration and Navigation.
• Well developed technical concepts, basic 4GL programming, and basic Business Intelligence Software Knowledge (Crystal, Business Objects, Access, ect).
• Developed consulting skills. Strong written and verbal communication skills including ability to communicate technical concepts for non-technical users and to lead multi-departmental teams to effective and actionable decisions.
• Well developed technical skills including knowledge of and ability to learn and understand complex programs and Relational Database Design.
• Ability to produce tabular and graphical displays of data through PC applications.
• Strong written and verbal communication skills as well the ability to translate customer needs into the data extraction process.
• Ability to prioritize and manage time effectively.
• Understanding and willingness to use statistical and other CQI tools and techniques in daily work.
• Understanding and moderate proficiency of data Integration and Navigation.

PREFERRED QUALIFICATIONS:
• Masters Degree in mathematics, statistics, health care management, business, finance, health economies or other area providing analytical and technical skills.
• Good working knowledge with medical terminology, medical coding systems; ICD-9, CPT4, NDC, GPI.
• Well established SAS, Business Objects, SQL and MS Access reporting experience.
• Desktop publishing, graphing, and pivot table experience

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID # 23733.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Bloomington-Health-Informatics-Senior-Analyst-Job-MN-55420/1888508/188850818885082012-06-18HealthPartnersHealth Informaticsfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23640
Department:: Application Operations Mgmt
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Temporary Full-Time
Anticipated Work Schedule:: Monday through Friday, 8:00am-5:00pm
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service and most importantly, partnership. That spirit of partnership among employees, patients and the community helped us to earn a place on the Minneapolis/St. Paul Business Journal’s List of the Twin Cities Great Places to Work. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

HealthPartners has an opening for a Web Support Intern position within our Applications Operations Management team supporting the technologies utilized within the web environment supporting the www.healthpartners.com suite of websites. The successful candidate will function as a team member within the Applications Operation Management Team providing problem ticket management, build/release support and production support services.

Required qualifications include:
• In pursuit of Bachelor’s Degree (Junior, Senior, Graduate) in Computer Science, MIS or equivalent experience
• Classroom experience working with Web Application with an emphasis in J2EE technologies.
• Customer Support experience
• Build & Release management experience.
• Basic Unix/Linux experience.
• Oracle (or other RDBMS) experience.

Preferred qualifications include:
• Experience with the following build and configuration technologies: Ant, Maven, Nexus, Hudson and Subversion
• Experience with the following J2EE and related technologies: Java, JSPs, Spring Framework, Struts Framework, JDBC, JSTL, HTML, CSS, Tag Libraries, SQL, XML
• Experience with support of the following products: Oracle/BEA WebLogic Server 10.3.5, Oracle 11G DBMS, Linux, Eclipse

We’re looking for a result oriented, self-motivated team member with a customer service focus and passion for the job. The successful candidate will have a strong desire to continuously enhance and manage our HealthPartners.com environment. Excellent communication, teamwork, problem solving and customer service skills are a must!

To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #23640.

Health is what we do. Partnership is how we do it.]]>http://www.healthpartners-jobs.com/job/Bloomington-Web-Support-Intern-Job-MN-55420/1888509/188850918885092012-06-18HealthPartnersApplication Operations Mgmtfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 7182
Department:: Family Practice
City:: Amery, WI
Location:: PS - Amery Regional Medical Center
Position Type:: Full-Time

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Position Information

We are actively seeking full-time BC/BE Family Medicine physicians for Amery Regional Medical Center, Amery, Wisconsin. This full-time Family Medicine with OB practice is ideal for those interested in living and working in a growing, family-oriented community surrounded by lakes and abundant outdoor recreation - yet within an hour of the Minneapolis/St. Paul metro area. Our current group includes Family Medicine, OB/Gyn and General Surgery. We moved to a brand new state-of-the-art medical center in 2008! Wisconsin medical licensure is required. Site is not eligible for visa waivers.

HealthPartners Medical Group continues to receive nationally recognized clinical performance and quality awards. We offer a competitive salary, an excellent benefit package, paid malpractice, and a commitment to providing exceptional patient-centered care.

Contact Information

For more information contact diane.m.collins@healthpartners.com or call Diane @ (952) 883-5453; toll-free: (800) 472-4695 x3. EOEmployer

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Job ID:: 13292
Department:: Amery Regional Medical Center
City:: Amery, WI
Location:: PS - Amery Regional Medical Center
Position Type:: Full-Time

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Position Information

HPMG-Amery Hospitalist
Position Description

Position: HPMG-Amery Hospitalist
Date: 8/21/2008
Department: Amery Medical Staff
Reports to: CMO

This position description is designed to outline the primary duties, qualifications and job scope, but not limit the incumbent nor the Company to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Summary:
To establish, implement, provide and maintain the highest standards of professional hospital medical care for the patients at Amery Regional Medical Center. To provide consistent medical care in the hospital and identify and implement quality cost-effective hospital medicine services that meet the needs of the Amery area residents.

Participate in Holiday rotation with clinic physician partners

Essential Functions:
1. Complete H & P on all admissions not completed by the patients primary care provider (previous night, daytime, all APP patients, geriatric psych)
2. Rounding and discharge on all inpatients not completed by the patient’s primary care physician
3. Take all calls/questions from inpatient areas and triage
4. Hospital consults when requested by primary care provider or surgeon
5. Hospital service care/operations improvement

Qualifications:
• MD/DO focused on pursuing Hospital Medicine practice

Certificates, Licenses, Registrations:
• Licensed to practice medicine in Wisconsin
• Board Certified/ eligible in Internal Medicine or Family Medicine
• Current DEA registration

Compensation:
• Base salary plus production bonus opportunity

Contact Information

For additional information, please contact diane.m.collins@healthpartners.com, or call (952) 883-5453, toll-free: (800) 472-4695. x3. EOE

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Amery-Hospitalist-Physician%2C-Amery-Regional-Medical-Center-Job-WI-54001/517255/5172555172552012-06-18HealthPartnersAmery Regional Medical Centerfull-timeUSDstarting0BSAmery, WI, US
Job ID:: 23548
Department:: Government Programs
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: Monday-Friday, 8-5
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Position Summary:

The Public Programs Coordinator assists the Government Programs Manager in the management of the Prepaid Medical Assistance Program (PMAP) and MinnesotaCare programs. This person is responsible for the day-to-day coordination of these programs. The Coordinator must insure that the programs operate effectively and efficiently and are in compliance with program policy and standards. The Coordinator also must be proactive and anticipate potential operational or policy issues or opportunities for program development. The Coordinator must take steps to prevent or reduce potential adverse results for the program or its participants and participate in the implementation of program changes that improve service to members.

Accountabilities:

• Coordinate internal departments on matters relative to public programs operations. Identify and coordinate resolution of operational issues related to public programs -- examples include implementation of benefit changes, coordination of interpreter services access, production of member materials, claims reporting.
• Work with internal departments to coordinate implementation of changes to contract or to law and regulation that are related to public programs.
• Assesses barriers to access of services and initiates problem solving strategies with necessary internal or external staffs. Recommends system changes in policies and procedures to better serve our members.
• Facilitiates communication and problem solving with professional staff and clinics regarding public programs.
• Coordinate activities for key programmatic components. Examples include behavioral health services, access services, the Child and Teen Checkup program and prenatal risk assessments. This includes developing workplans and leading groups necessary to implement and carry out tasks related to these programs.
• Act as consultant to internal departments such as Member Services, Claims and Medical Services on questions related to public programs. Provide training to internal departments regarding Public Programs product.
• Act as resource to county staff on issues related to Public Programs and provide education on HealthPartners public programs where necessary. Represent HealthPartners at appropriate external meetings with State regulators, county entities and other groups.

Required Qualifications:

• 2-4 years specific experience with government programs, in a regulatory environment or in an HMO/health care industry.
• Program management/liaison experience
• Effective work history with a range of internal and external customers
• Solid written and oral communication skills.
• Good follow through and problem solving skills and attention to detail.
• Bachelors degree or equivalent experience

Preferred Qualifications:

• Knowledge of HealthPartners
• Direct work experience with state Medicaid programs, regulatory and/or social service agencies.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. For more information and to apply, go to www.healthpartners.jobs and search for job id 23548.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Bloomington-Coordinator-of-Government-Public-Programs-Job-MN-55420/1897295/189729518972952012-06-18HealthPartnersGovernment Programsfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23818
Department:: Corp Communications
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Temporary Full-Time
Anticipated Work Schedule:: Monday through Friday, 8:30am-4:30pm
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service and most importantly, partnership. That spirit of partnership among employees, patients and the community helped us to earn a place on the Minneapolis/St. Paul Business Journal’s List of the Twin Cities Great Places to Work. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Looking for an excellent opportunity to hone your public relations and communications skills• HealthPartners Communications is seeking a Communications Intern with an interest in media relations, writing, internal communications, social media and speech writing.

RESPONSIBILITIES:
o Write and edit copy for internal publications, brochures, memos and website articles.
o Assist with media relations: write and distribute news releases, follow-up with key media, prepare background information, prepare staff for media interviews, provide patient condition updates, maintain media lists and editorial calendars, and assist staff with interview process.
o Create communications plans for clients and help clients reach their goals.
o Assist with social media including HealthPartners Twitter and Regions Hospital Twitter.

REQUIRED QUALIFICATIONS:
o Enrolled in or a recent graduate of a communications, journalism, public relations, or related program
o Previous internship preferred
o Strong writing skills
o Interest in health care field preferred.

OTHER DETAILS:
o 40 hours per week
o Individual will have office space four days at HealthPartners offices in Bloomington and one day at Regions Hospital in St. Paul.
o $10/hour stipend

To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #23818.

Health is what we do. Partnership is how we do it.]]>http://www.healthpartners-jobs.com/job/Bloomington-Communications-Intern-Job-MN-55420/1900069/190006919000692012-06-18HealthPartnersCorp Communicationsfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 20808
Department:: HealthPartners-Amery
City:: Amery, WI
Location:: PS - Amery Regional Medical Center
Position Type:: Full-Time

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Position Information

Join our growing outpatient psychiatry practice in beautiful western Wisconsin! We seek a BC/BE psychiatrist to join our talented team in providing comprehensive outpatient services, shared call and and hospital rounding. This full-time outpatient practice will be primarily based at the Amery Regional Medical Center and teams with another of our psychiatrists in providing comprehensive behavioral health services to this charming western Wisconsin community and busy service area.

Contact Information

For additional information contact Lori Fake via email at lori.m.fake@healthpartners.com or via telephone at (952) 883-5337 (local) or (800) 472-4695 x1 (toll free).

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Job ID:: 23789
Department:: Actuarial Services
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: Monday-Friday, regular business hours
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Position Purpose:

HealthPartners is currently looking to add a near to new ASA to our Actuarial Team as a Senior Analyst or Associate Actuary. This individual will be responsible for providing analysis, developing pricing analysis, and projection models for a variety of health care markets, products, and provider reimbursement strategies. Independent analysis is often required.

This is an exciting opportunity to work with a team of professionals and strategic thinkers. Unlike many health plans, our Actuarial Team makes limited use of external consultants, preferring to employ a skilled, creative team in-house. Team members work collaboratively on projects across a variety of areas. We provide strong support to staff pursing professional designation through the SOA exam program.

Accountabilities:

• Research and analyze data, including identification of areas requiring further analysis. Present results of analyses and studies including highlighting of key points.
• Develops actuarial models for pricing, trend analyses, etc.
• Conducts actuarial studies and develops recommended actions.
• Develops regulatory filings.
• Participates in the design and implementation of new products.
• Provides actuarial analysis to various departments within the organization.
• Performs other duties as assigned to accomplish departmental goals and objectives.

Required Qualifications:

• Bachelor’s degree in Mathematics, Statistics, or related field
• New ASA/Associate in the Society of Actuaries (ASA)
• Two and a half years of relevant health plan or health insurance actuarial experience; or equivalent education or experience.
• Strong oral and written communications skills
• Excellent analytical and problem solving skills
• Strong computer skills including Microsoft Excel and Access.
• Ability to identify and organize key information for effective presentation of complex issues to a non-technical audience
• Ability to interact effectively with other departments

Preferred Qualifications:

• SQL and SAS proficiency

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. For more information and to apply, go to www.healthpartners.jobs and search for job id 23789.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Bloomington-Associate-ActuarySr_-Actuarial-Analyst-Job-MN-55420/1900070/190007019000702012-06-18HealthPartnersActuarial Servicesfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23820
Department:: HPD - Cust Strategy & Intg
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: Regular business hours
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

The Health Management Consultant is responsible for providing client health and wellness consultation and account management services. Responsible for proactively developing, overseeing, and evaluating strategically-designed, effective worksite health management programs for HealthPartners health plan and/or HealthPartners Health and Wellbeing clients including client specific strategy, communication strategy and program execution. Work collaboratively with clients to achieve their health and wellness goals, which may include ROI, trend/clinical/risk management, and measurable health and productivity improvements.

Accountabilities:

• Understand key health, productivity, and trend management issues faced by client by listening to client and evaluating client’s health assessment data. Work collaboratively with the HealthPartners health plan Account Manager to understand trends in the claims data.
• Provide consultation and guidance to assist in the development of client’s health promotion program mission, goals, objectives, and identify outcome measurement strategies.
• Recommend strategies for long-term health, trend, and productivity management based on client’s data and expressed needs.
• Provide clients with the strategic consultation to improve health and productivity management outcomes according to goals set by client and monitor program’s progress towards those goals.
• Through partnership with the primary relationship holder in the HealthPartners health plan and/or HealthPartners Health and Wellbeing sales department, develop effective relationships with key client contacts, including brokers, consultants, and employer group.
• Develop health promotion program plans that target populations based on analysis of claims and utilization, health risk and productivity assessments with appropriate objectives to achieve measurable outcomes. Health promotion program plans will optimize integration of communications, marketing, programming and interventions.
• Consult with clients to facilitate changes in organizational culture supportive of health improvement initiatives and identify appropriateness of various types of program plans and facilitate integration of health improvement into their organizations.
• Coordinate resolution of all client inquiries and proposals in a prompt, professional and client friendly manner.
• Prepare and present client reports.
• Renew/increase sales to existing clients.
• Provide day-to-day account management services to clients.
• Provide back up support for other team members.
• Work as a team member to cooperatively meet or exceed team goals and objectives.
• Perform other duties as assigned to accomplish HealthPartners and company goals.

Required Qualifications:

• Bachelor of Science or Bachelor of Arts in health related field.
• 5-8 years experience in the health and wellness industry with direct responsibility for customer strategy and account management
• Strong working knowledge of the principles and practices of worksite health promotion, risk reduction, disease self management
• Strong business acumen
• Proven ability to work collaboratively with strong problem-solving skills
• Detail oriented with strong organizational skills
• Excellent presentation and communication skills, both oral and written
• Strong computer skills (Excel, PowerPoint, and Microsoft Word)
• Ability to deal with ambiguity and changing priorities
• Ability to work with all levels in the organization
• Occasional domestic travel as required (20% or more)

Preferred Qualifications:

• Master’s degree in Business, Health Education, Public Health, or other health-related field.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. For more information and to apply, go to www.healthpartners.jobs and search for job id 23820.

Health is what we do. Partnership is how we do it.]]>http://www.healthpartners-jobs.com/job/Bloomington-HPD-Health-Management-Consultant-Job-MN-55420/1900072/190007219000722012-06-18HealthPartnersHPD - Cust Strategy & Intgfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23725
Department:: Care Innovation & Measurem
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: Monday - Friday 8:00am - 5:00pm
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

We are currently seeking a Senior Quality Coordinator to join our Care Innovation & Measurement department. This position is responsible for managing projects related to healthcare improvement and will support project charter development, project plans & support execution to meet target timelines. This position will manage all aspects of the project with direct accountability for project execution to leaders or executive sponsors and will provide project management, group facilitation, data development collection and analysis, problem solving and process improvement skills.

Additional requirements include:
1. May act as either a project manager or quality advisor on corporate strategic projects with overall accountability for project success partnering with the project leader(s).
2. May simultaneously manage or advise one major project or numerous smaller projects.
3. Use quality improvement methods, tools, and project management theory to develop and maintain project support for leadership and team(s).
4. Will use standard methodologies, project management tool, develop and maintain project documentation, work plans, and project deliverables.
5. Acting as a quality advisor one would focus on the team’s process, assist the leader, work with the team leader to plan upcoming meetings, support scientific approach, data design, collection, and display, continually push the group to expand their approach to improvement and outcomes.
6. Establishes and maintains effective communications with team leaders and team members, stakeholders, and sponsors. Communicates project status to identified stakeholders through routine status reports and meetings.
7. Routinely evaluates team member performance, reports team member's progress, and provides evaluation feedback to appropriate leader.
8. Initiates and maintains issues logs, taking responsibility for identifying and coordinating resolution of all technical and business issues.
9. Teach and coach team leaders and team members the needed skills and tools to obtain the goals.
10. Ensures that all project time is accounted for and that project and team member activities are routinely collected and reported in standard fashion.
11. Where appropriate, coordinates vendor activities to ensure project success.
12. Acts as a liaison and creates partnerships between teams and other departments to achieve process and outcome goals.
13. Has knowledge of aims and measure development to show success of a project. These can be process or outcome measures.

This position requires a bachelor’s degree in Computer Science, Business Administration, Healthcare Management, or related field along with a minimum 4 years experience in healthcare and/or information systems and a minimum of 3 years project leadership and/or project management experience. This position also requires demonstrated project management skills with the ability to properly plan and execute on project deliverables using various methodologies and demonstrated CQI experience. Demonstrated aim and measurement development and data analysis and problem solving skills and excellent interpersonal communication and group process meeting skills are necessary. Clinical experience is helpful. Experience in Six Sigma or Lean is required.

For more information and to apply, go to www.healthpartners.jobs and search for job id 23725.

Health is what we do. Partnership is how we do it.

EOE

Additional Information

Experience in Six Sigma or Lean is required.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Bloomington-Senior-Quality-Coordinator-Job-MN-55420/1900073/190007319000732012-06-18HealthPartnersCare Innovation & Measuremfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23735
Department:: HP Research Foundation S&B
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule::
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation’s “Best Places to Work in Healthcare” by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity for a Research Health Educator (Phone Coach). The purpose of this position is to implement the intervention protocol for two studies funded by the National Institutes of Health: Healthy Homes/Healthy Kids and Active Involved Moms (AIM) for Wellness. In the Healthy Homes/Healthy Kids Study the position will be responsible for providing phone-based counseling to participating families focused on either making home changes to help the child in the study eat a healthier diet and be more active or making home changes to prevent accidents and injuries. The goal of the study is to determine the effectiveness of interventions that combine pediatric care provider messages and phone-based programs to (1) slow unhealthy weight gain in at-risk children and (2) improve safety outcomes.

In the AIM study, the position will be responsible for counseling pregnant women with depression using a therapy called Behavioral Activation (BA). BA therapy involves brief individual sessions, like talk therapy, which can be done over the phone or in person with a trained clinician. The AIM study has two parts. The first part examines the effectiveness of BA provided by clinical staff for treating perinatal depression The second part examines the effects of training clinical staff (for example phone coaches, midwifes, nurse practitioners, and masters level mental health providers) in BA for treating perinatal depression. The person in this position will receive training in Behavioral Activation.

This position will require reliable transportation with the ability to commute throughout the Twin Cities metro area (mileage will be reimbursed) to meet with BA participants. The schedule will vary but may require work one or two evenings a week until about 8:00pm. Depending on the candidate, this position could be between .8 – 1.0 FTE

ACCOUNTABILITIES:
1. Provide direct lifestyle/behavior change counseling over the phone.
2. Provide Behavioral Activation therapy over the phone and in person.
3. Document all sessions in the study database.
4. Participate in screening and recruitment of study subjects.
5. Participate in regular meetings with the study staff.
6. Participate in the intervention team weekly meetings.
7. Report adverse events to intervention study manager.
8. Perform other duties as required to accomplish intervention goals.

REQUIRED QUALIFICATIONS:
• Bachelor’s degree in nutrition, health education, exercise physiology, psychology, health promotion or other health related field.
• Minimum of two years of counseling experience with an emphasis on lifestyle behavior change counseling.
• Excellent computer skills.
• Strong customer/client service orientation.
• Evidence of strong verbal communication skills
• Exceptionally good organizational skills and attention to detail.
• Ability to establish and maintain effective relationships with project staff and participants.
• Available to work one to two evenings per week.

PREFERRED QUALIFICATIONS:
• Master’s degree in nutrition, health education, psychology, social work, exercise physiology, public health or other health-related field.
• Experience in health behavior change theory and/or motivational interviewing.
• Previous experience delivering an intervention as part of a research study.
• Previous experience in delivery of phone-based services.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #23735.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Bloomington-Research-Health-Educator-%28Phone-Coach%29-Job-MN-55420/1902588/190258819025882012-06-18HealthPartnersHP Research Foundation S&Bfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23752
Department:: Riverview - Claims
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: 7:00 - 4:00 Flexible
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service and most importantly, partnership. That spirit of partnership among employees, patients and the community helped us to earn a place on the Minneapolis/St. Paul Business Journal’s List of the Twin Cities Great Places to Work. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity for a Claims Production Supervisor. This position will demonstrate a commitment to the Corporate and Department mission and vision; manage and monitor the expedient and accurate adjudication of claims and adjustments and/or refunds; organize and oversee the overall resolution of written and verbal inquiries from internal and external members; and provide the guidance, motivation, and support necessary to enable individual growth and team work in line with the individual needs, department objectives, and marketplace expectations.

ADDITIONAL RESPONSIBILITIES:
• Assess and select qualified applicants to meet department staffing needs.
• Provide interpersonal leadership through advanced human relations skills.
• Provide administrative leadership to staff including product knowledge, personnel functions, and professional development.
• Facilitate personal and professional growth of staff by providing performance feedback and providing opportunities to attend corporate and department training.
• Ensure, direct, and/or provide the training of staff, both permanent and temporary to the Claims Department
• Promote teamwork and encourage high levels of morale and motivation.
• Create high performance work teams through the use of performance measurements, individual goal setting, and monitoring and evaluation of results.
• Work with staff to develop and implement goals and objectives both individual and for the department.
• Motivate staff to meet/exceed department quality and production expectations
• Identify staff performance issues and prepare and implement action plans to resolve problems
• Work with Technical Support Coordinators to determine level of claims requiring auditing for each examiner.

REQUIRED QUALIFICATIONS:
• Bachelor’s Degree in management, business, health care, human relations, or related area, or Associate Degree with at least 2 years of leadership/management experience. Education may be waived with a minimum of 4 years of leadership/management experience.
• Detailed understanding of the health care industry, including internal operations of insurers and provider network arrangements.
• Ability to interact with all levels of HealthPartners staff and external customers
• Must be able to establish and maintain effective, courteous and confidential relationships with staff, providers, and members.
• Strong interpersonal and human relations skills.
• Work independently and as a team member.
• Ability to lead others through change and to be flexible and adaptive to changes; ability to make immediate adjustments to work direction.
• Provide an environment that fosters enthusiasm; pride in the job, and commitment to the goals and visions of HealthPartners.
• Establish a working environment free from harassment and discrimination.
• Demonstrate effectiveness in evaluation employees and giving feedback.
• Ability to identify training needs and provide learning opportunities.
• Ability to make verbal presentation and lead discussions
• Advanced analytical skills and problem solving ability.
• Experience in interpretation and implementation of technical data and contracts.
• Proven logical and principle-based decision making, and ability to meet deadlines.
• Strong organizational and time management skills.
• Working knowledge of CQI process and principles.
• Computer knowledge.
• General knowledge of accounting principles

PREFERRED QUALIFICATIONS:
• Bachelor’s Degree in management, business, health care, human relations, or related area, or Associate Degree with at least 4 years of supervisory experience in a health care setting.
• 2-4 years HealthPartners claims experience and familiarity with the goals and objectives of HealthPartners.
• Experience processing claims and a general knowledge of various processing systems.
• Working knowledge of Collective Bargaining Agreements.
• Project management experience.

DECISION-MAKING:
Must have the ability to work and make logical decisions independently in a fast-paced continuously changing environment. Has latitude in the allocation of work team to meet customer service objectives. Decisions, which affect the entire department, should be communicated with appropriate team members.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID # 23752.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Bloomington-Supv-Claims-Production-Job-MN-55420/1902589/190258919025892012-06-18HealthPartnersRiverview - Claimsfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 23374
Department:: HP Research Foundation S&B
City:: Bloomington, MN
Location:: HP - Bloomington 8170 Office Bldg
Position Type:: Full-Time
Anticipated Work Schedule:: 8:00 - 5:00 Monday - Friday Some evening and weekend required for field survey work.
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

HealthPartners is currently in search of a Manager of the Data Collection Center within our Research Foundation Department. This role will provide management and ongoing development of a sustainable data collection center to meet customer needs, including research foundation investigators, HealthPartners, and external clients. The manager is also responsible for collaborating with clients to plan and facilitate all aspects of data collection used for scientific research.

ACCOUNTABILITIES:

Management of Data Collection Center (30%)

• Leadership
o Represent the DCC to HPRF and RIIS leadership.
o Educate HPRF staff concerning the expertise housed within the DCC.
o Act as the research data collection expert for the HPRF.
o Provide guidance to customers with respect to methods or resources that are well-suited to project needs.
o Apply lessons learned from prior DCC endeavors to future projects to support HPRF’s objective of being a learning organization.
• Customer Relationships
o Coordinate projects with conflicting timelines to meet the needs of all projects.
o Manage and resolve any conflict with staff and DCC clients to the benefit of all parties involved.
o Encourage ongoing, transparent dialog with clients.
o Design and produce reports and presentations based on client needs.
• Human Resources
o Hire and train a skilled, committed and flexible DCC staff.
o Mentor, motivate, and develop DCC staff.
o Conduct yearly performance appraisals.
o Develop and keep current DCC training manuals and handbooks.
o Maintain appropriate staffing levels for highly variable work-demands, which regularly requires the hiring of staff for short-periods of time.
• Operations
o Develop and maintain the DCC annual budget ensuring the viability and sustainability of the DCC.
o Ensure the technology, equipment, supplies, and space are maintained and kept up to date
o Develop a list of supply vendors and seek competitive bids to ensure the cost competitive advantage of using the DCC for research

Management of Research Projects (55%)

• Preparatory to research
o Develop easy to interpret time and task-based project plans and detailed budgets for all DCC projects
o Work closely with clients to ensure DCC meets the needs of each project.
o Identify key client objectives and expectations regarding custom research studies.
• DCC Project Management
o Manage multiple research projects concurrently, utilizing a variety of research methodologies/ approaches
 Project Setup
• Design/write/advise on questionnaires.
• Pretest and assist in the development of interviewing tools.
• Develop interviewing techniques unique for each project.
• Develop training manuals for each project .
• Coordinate with RIIS team members to develop recruitment, data management and reporting plans for the project.
 Project Execution
• Oversee all data-related aspects of project execution (e.g., quality control assurance from fielding through report delivery).
• Manage progress of survey research projects to ensure accomplishment of client research objectives - this includes communication to anticipate challenges related to survey design, fielding/data collection, and project deliverables. It also requires the Research Manager to take the lead role in active communication with the client and Director in reporting project progress, monitoring actual to budget expenses, anticipating and overcoming project-related challenges, and assuring quality deliverables.
• Work with interviewers and abstractors to help in efficiency, quality, and response of data collected.
• Prepare timely and descriptive status reports to keep project team informed of progress and issues as they occur.
 Reporting, QA, and Analysis
• Ensure data collected meet quality standards appropriate to the needs of the project and applicable scientific standards.
• Prepare and present descriptive analyses with findings and recommendations to clients consistent with client research objectives.

Development (15%)

• Relationships
o Develop the reputation of the DCC as a trusted and economical option for research data collection within the community and with collaborating institutions.
o Work with the Research Foundation staff in ongoing improvement of the Data Collection Center.
o Develop and maintain relationships with other areas of HealthPartners to meet their data collection needs.
o Seek out professional associations and attend professional meetings that will be beneficial to the research foundation and data collection center.
o Seek appropriate relationships/contracts within the local community as well as collaborating and peer institutions.
• Capabilities
o Ensure the technology used in the DCC is adequate and appropriate for current data collection needs.
o Ensure the DCC has capabilities to implement data collection using multiple methods including mailed, telephone and web-based surveys, in-person interviews, medical chart abstraction; and to integrate data collected, regardless of the method used, with external datasets.
o Ensure the DCC has capabilities to collect data for varied research designs including simple cross-sectional, serial cross-sectional or longitudinal designs with static or rolling denominators.
o Work with Research Informatics and Information Services to assist in the development of a proprietary CATI API for REDCap and develop data entry capabilities for surveys.
o Work with HPRF leadership to determine appropriate growth cycles for the Data Collection Center
• Governance
o Develop and maintain policies and procedures for all methods of data collection and management.

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in Social Sciences or other related field
• 3+ survey experience in empirical, human-based scientific research
• Ability to manage several concurrent projects from start to finish using a variety of survey research methodologies
• Working knowledge of research survey execution needs, methods, and requirements
• Pro-active, independent thinker with high energy/positive attitude
• Excellent communication skills, including written, verbal, and presentation skills
• Experience in a supervisory and/or managerial position
• Experience managing mid-range annual budgets of (e.g. $100,000-$500,000)
• Strong knowledge of research and evaluation methodology
• Strong computer skills including an advanced understanding of Microsoft Office, specifically Excel, Word and Access
• Ability to work with minimal supervision
• Ability to adapt to changing client’s requests as needed
• Ability to establish and maintain effective peer relationships with research investigators and operations/support staff
• Exceptional attention to detail and quality
• Proven proficiency with data analysis and problem solving

PREFERRED QUALIFICATIONS:

• Bachelor’s or advanced degree in a field of study grounded in empirical human research
• 5+ years of experience independently managing survey research projects from start to finish using a variety of methodologies.
• 3+ years supervisory, training or management experience
• Demonstrated flexibility and judgment to handle unforeseen situations that may arise
• Ability to work with a variety of people and clinical systems to develop and implement effective data collection systems
• Familiarity with the attitudes and needs of primary care providers and clinics
• Experience with software packages for survey development, scanning systems, data collection or data management.
• Experience working with medical professionals

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. For more information and to apply, go to www.healthpartners.jobs and search for job id 23374.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Bloomington-Manager-Data-Collection-Center-Job-MN-55420/1902590/190259019025902012-06-18HealthPartnersHP Research Foundation S&Bfull-timeUSDstarting0BSBloomington, MN, US
Job ID:: 22293
Department:: AH Primary Care
City:: Arden Hills, MN
Location:: PS - Arden Hills Clinic
Position Type:: Full-Time

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Position Information

We are actively recruiting an exceptional full-time BE/BC Family Medicine physician to join our primary care team at the HealthPartners Arden Hills Clinic. This full-time position can be out-patient only, or include hospital call/rounding. Full-time equals 32 or 36 patient contact hours per week, working a Monday - Friday schedule. Actual work schedule to be determined. Previous electronic medical record experience is helpful, but not required. We use the Epic medical record system in all of our clinics and admitting hospitals.

Our primary care team includes family medicine, internal medicine, and pediatric physicians, along with nurse practitioners and physician assistants. Several of our specialty services are also available onsite.

HealthPartners Medical Group continues to receive nationally recognized clinical performance and quality awards. We offer a competitive compensation and benefit package, paid malpractice and a commitment to providing exceptional patient-centered care.

Contact Information

For additional information, please contact diane.m.collins@healthpartners.com or call Diane at 952-883-5453; 800-472-4695 x3. EOE

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Arden-Hills-Family-Medicine-Physician%2C-HealthPartners-Arden-Hills-Clinic-Job-MN-55112/1758282/175828217582822012-06-18HealthPartnersAH Primary Carefull-timeUSDstarting0BSArden Hills, MN, US
Job ID:: 23587
Department:: Orthodontics - HP Clinics
City:: Arden Hills, MN
Location:: HP - Arden Hills Clinic
Position Type:: Full-Time
Anticipated Work Schedule:: Tuesday, Wednesday, Thursday 7:30am-5:30pm Fridays 7:30am-5:00pm (Arden Hills, Maplewood, White Bear Lake, Woodbury, Bloomington, Inver Grove Heights, Apple Valley, and Como.) This may change as the needs of the practice change; however, travel between locations will always be required.
Hrs/Pay Period:: 75

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation’s “Best Places to Work in Healthcare” by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity for a Dental Assistant in our Orthodontics department(s). Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. To provide quality dental care to patients within HP/GHI dental facilities, incorporating elements of customer service. This person is responsible for performing all dental assisting duties in accordance with the rules and regulations of the Minnesota Board of Dentistry.

SCHEDULE:
(37.5 hours per week OR 75 hours per pay period)
Tuesday, Wednesday, Thursday 7:30am-5:30pm
Friday, 7:30am- 5:00pm

LOCATIONS:
HealthPartners Maplewood Clinic
HealthPartners Arden Hills Clinic
HealthPartners Como Clinic
HealthPartners Bloomington Clinic
HealthPartners Inver Grove Heights Clinic
HealthPartners White Bear Lake Clinic
HealthPartners Woodbury Clinic
HealthPartners Apple Valley Clinic

REQUIRED QUALIFICATIONS:
• Must be a registered dental assistant in the state of Minnesota.
• Must be able to perform all duties within the scope of practice established by regulations and rules of the State of Minnesota and the Minnesota Board of Dentistry that the dentist(s) delegates. For newly established functions, must complete applicable credentialing or certification requirements in a reasonable period of time after appropriate training is available.
• Proven ability to perform as a part of a team composed of dentists, dental hygienists, dental assistants and clerical staff.

SPECIALTY QUALIFICATIONS:
• Minimum of 2 years recent experience working as a dental assistant in an Orthodontic practice
• Minimum of 1 year recent experience working as an Orthodontic Treatment Coordinator
o This experience can happen concurrently.

PHYSICAL REQUIREMENTS:
• Must have good visual acuity and hand-eye coordination.
• Ability to perform repetitive motions with hands and arms.
• Must be able to sit for prolonged periods of time (60 minutes or longer).
• Proficiency in English is required. Proficiencies in other languages may be required.

ACCOUNTABILITIES:
1. Able to perform all duties in accordance with the rules and regulations of the Minnesota Board of Dentistry.
2. Responsible for knowledge and performance of clinical emergency procedures.
3. Responsible for implementing policies, procedures and treatment guidelines.
4. Assist providers directly in all phases of dental care delivery.
5. Responsible for the proper maintenance of patient care related equipment, supplies and processes.
6. Uses appropriate systems, automated or manual, to record and maintain accurate patient records and other information.
7. Responsible for awareness of the daily activity in the clinic and/or to provider staff being supported.
8. Responsible for schedule management and patient follow-up.
9. Perform other related duties as directed by the Dental Lead or Clinic Management Team.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID # 23587.

Health is what we do. Partnership is how we do it.

EOE

Additional Information

Additional qualifications are a minimum of 2 years recent experience working as a dental assistant in an Orthodontic practice and a minimum of 1 year recent experience as an Orthodontic Treatment Coordinator.

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Apply Now Add to Job Cart

View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]>http://www.healthpartners-jobs.com/job/Arden-Hills-Dental-Assistant-%28Orthodontics%29-Job-MN-55112/1874329/187432918743292012-06-18HealthPartnersOrthodontics - HP Clinicsfull-timeUSDstarting0BSArden Hills, MN, US
Job ID:: 23318
Department:: AH Urgent Care
City:: Arden Hills, MN
Location:: HP - Arden Hills Clinic
Position Type:: Part-Time
Anticipated Work Schedule::
Hrs/Pay Period:: 25

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity for a Medical Office Assistant 2 (.34 FTE) at our Arden Hills Clinic Urgent Care. Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This position is a vital point of contact for a patient entering the HPMG Clinics. This position facilitates the process of scheduling appointments and has responsibility for accurate collection of current financial and demographic information. This position directly impacts revenue collection for the medical group.

SCHEDULE: (25 hours/pay period)
Wednesday and Friday, 5:00pm-9:15pm
Every fourth weekend: Saturday and Sunday, 8:30am-5:15pm

LOCATION:
HealthPartners Arden Hills Clinic

QUALIFICATIONS:
REQUIRED TESTING:
• Data entry - 4,000 keystrokes
• Medical Terminology test

REQUIRED:
• High School diploma or GED
• Meets one of the following:
• Graduate of a formal training program in medical reception, an equivalent program, or a customer service program
• Two years experience as a medical receptionist
• Two years experience in a customer service position
• One year experience using data look-up and data entry functions on a mainframe or PC based computer system
• One year customer service experience either via telephone or in-person within the last five years
• Demonstrated ability to organize work under pressure
• Demonstrated ability to function with multiple priorities and interruptions
• Excellent oral communication skills
• Excellent written communication skills

PREFERRED:
• Bilingual in English AND Korean, Nepali, Arabic, Hmong, or Russian.

PHYSICAL REQUIREMENTS:
Ability to sit or stand for prolonged periods of time. Oral and written communications with customers requires adequate speech, vision, and hearing. Proficiency in English is required. Proficiency in other languages may be required. Use of a telephone and computer terminal also requires adequate hand writing and manual dexterity skills.

ACCOUNTABILITIES:
1. Customer Service
Care for each person as he/she would like to be cared for by:
• Putting the patient first at every opportunity
• Listening to understand each patient
• Showing concern for each patient
• Acting individually and with others to meet each patient’s needs

2. Check-in and Co-pay Administration
• Check in patients in an accurate and professional manner
• Identify and accurately collect co-pays or appropriate fees
• Use computer-based system to verify patient information
• Understand and communicate benefit changes to members, or refer to appropriate resource
• Communicate wait times in a diplomatic manner
• Direct patients to the appropriate care area
• Prepare reconciliation report
• Provide patients with appropriate forms, questionnaires, etc.

3. Computerized Appointment Scheduling for appointments
• Schedule appointments in an accurate and timely manner according to Advanced Access principles
• Maintain knowledge of appointment scheduling practices
• Maintain knowledge of appointment scheduling policies and procedures

4. Registration and Verification
• Complete the registration process, including reviewing the registration information for completeness and accuracy and obtain further information, if necessary
• Verify insurance eligibility, if necessary
• Register patients in an accurate, efficient, and timely manner
• Identify appropriate account type, e.g., Workers compensation, Motor Vehicle Accidents, etc.

5. Specialty Appointment Coordination
• Provide patient with information required to schedule specialty appointments

6. Facilitate timely and accurate flow of communication within the clinic
• Answer telephone and respond appropriately to the caller
• Take and relay messages requiring follow-up to appropriate individuals
• Prepare records and materials for new patient appointments
• Assist with the clerical duties of the clinic, e.g., faxing information, making copies, etc.

7. Maintain open communication with Appointment Center to ensure patient and provider needs are met
• Coordinate schedule templates
• Coordinate emergency schedule changes
• Coordinate schedule holds consistent with Advanced Access principles
• Coordinate schedules regarding provider vacation, rounding, and other out of clinic changes

8. General Accountabilities
• Perform other duties as assigned

HealthPartners is nationally acclaimed for providing outstanding patient care and we offer an excellent salary and benefits package. HealthPartners is an Equal Opportunity Employer. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #23318.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Arden-Hills-Medical-Office-Assistant-2-Job-MN-55112/1885546/188554618855462012-06-18HealthPartnersAH Urgent Carefull-timeUSDstarting0BSArden Hills, MN, US
Job ID:: 23270
Department:: AH Urgent Care
City:: Arden Hills, MN
Location:: HP - Arden Hills Clinic
Position Type:: Part-Time
Anticipated Work Schedule::
Hrs/Pay Period:: 40

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation’s “Best Places to Work in Healthcare” by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

Our continued growth has created an opportunity for a LPN/CMA (.53 FTE) at our Arden Hills Clinic – Urgent Care location. The purpose of this position is for service excellence to be centered on patient care and patient relationships. Teamwork is the norm and all employees will be held accountable to work as effective team members. Provide/support patient's care by performing tasks and duties consistent with professional standards. Effectively provide a quality level of service to both internal and external customers and carry out nursing tasks and medical orders as delegated by physicians and registered nurses to support patient care.

SCHEDULE: (40 hours/pay period)
Monday through Friday, 8:30am-12:30pm

REQUIRED QUALIFICATIONS:

Required Qualifications for LPN
• Graduate of an accredited school of nursing.
• Current LPN licensure in Minnesota
• Current CPR certification required within 6 months of hire and maintain.
• One-year full-time employment as a LPN preferred.
• Demonstration of written and oral communication skills required.

Required Qualifications for CMA
• High School diploma or GED
• Current Medical Assistant Certification or Registration (graduates of a formal training Medical Assistant program are required to meet criteria for certification or registration and to pass the first scheduled certification or registration exam following hire)
• Current CPR certification within 6 months of hire
• Demonstrated verbal and written communication skills, including appropriate use of English grammar and spelling

PREFERRED QUALIFICATIONS:
• At least six months recent (within the last 3 years) experience in a direct patient care setting
• Computer skills

PHYSICAL REQUIREMENTS:
Ability to sit or stand for prolonged periods of time. Must possess speech, hearing and sight skills to perform the functions of the position. Manual dexterity required. Must be able to speak, read and write English proficiently. Proficiency in other languages may be required. Some positions may have lifting requirements.

ACCOUNTABILITIES:
1. Perform functions that support / provide patient care.

A. Patients are roomed according to rooming and/or ICSI guidelines.

B. Vital signs and other pertinent physical measurements are obtained and recorded accurately.

C. Medication and clinical procedures are administered (according to authorized policy and demonstrating proficiency) and documented according to GHI policy. This may include DISCUS or AIMS assessment.

D. Charts are reviewed for the presence of pertinent information relevant to today’s encounter. This may include Prepared Practice work as developed by the team.

E. Needed and requested health educational materials are provided to the patient and documented.

F. Patients and their records are handled in a private and confidential manner per GHI policies.

G. Seek medical and/or nursing assistance when encountering an acutely ill patient or a patient with a changing condition.

H. Exam rooms and treatment rooms are prepared for examination of the patient and set up for procedures.

I. Charts are prepared and station records maintained which may include the following:
1) MSRs are checked for completion and routed appropriately.
2) Lab, x-ray and miscellaneous forms are prepared when requested.
3) Drug refills are processed according to clinic protocols.
4) Station logs, (i.e., pap, pathology, etc.) are monitored as assigned.
5) Prepare charts for patient appointments as indicated by the type of clinic visit and the reason for the appointment according to established practices and procedures.

J. Facilitate timely and accurate flow of communication within the clinic/location.

2. Cleaning & sterilizing procedures support infection control and OSHA standards.

3. Clinic supplies are adequately stocked and well organized.

4. All equipment is properly maintained and adequate records are kept.

5. Maintain current or compliant status as determined by the appropriate accrediting body.

6. Perform other duties as assigned.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID # 23270.

Health is what we do. Partnership is how we do it.

EOE]]>http://www.healthpartners-jobs.com/job/Arden-Hills-LPNCMA-Job-MN-55112/1900071/190007119000712012-06-18HealthPartnersAH Urgent Carefull-timeUSDstarting0BSArden Hills, MN, US