http://www.healthpartners-jobs.com/feeds/health-partners-careers-minnesota-jobs/ Custom RSS Feed for health-partners-careers-minnesota-jobs Wed, 08 Sep 2010 01:09:05 GMT en-us /sites/healthpartners/images/hp_banner.jpg http://www.healthpartners-jobs.com/feeds/health-partners-careers-minnesota-jobs/ 720
Job ID: 16407
Department: Consumer Health Solutions
City: Bloomington, MN
Location: HP - Bloomington 8170 Corporate Office
Position Type: Full-Time
Anticipated Work Schedule: Monday - Friday 8:00am - 5:00pm
Hrs/Pay Period: 80

Job Description:

We currently have an exciting opportunity for a Vice President & Medical Director, Health Initiatives. This role will provide medical direction and leadership for health plan sales, marketing and product development. HealthPartners family of organizations serves more than 1.25 million people in our health plans, with 888,000 medical members and 362,000 dental members. HealthPartners is among the top 25 best private health plans in the nation and the top ranked plan in Minnesota according to U.S. News & World Report/NCQA ?America's Best Health Insurance Plans 2009-2010.?

At HealthPartners we embrace our values of respect, integrity, passion and teamwork that form a culture of partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation's ?Best Places to Work in Healthcare? by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You'll stay for the power of partnership.

ACCOUNTABILITIES:
Business Development:
1. Work collaboratively with the Sr. Vice President, Sales and sales team to achieve sales membership goals and objectives.
2. Serve as medical director for key accounts meeting with customers and national consultants, and demonstrating strong knowledge of HealthPartners programs and services including health improvement and disease management capabilities, pay for performance and other provider strategies.
3. Analyze key account experience (claims and benefits), translate and recommend strategies to improve work force health and productivity and reduce medical or dental trend.
4. Develop relationships with national consultants and keep abreast of marketplace developments.
5. Guide medical directors assigned to support sales and key accounts and provide leadership, training and development to the medical director team to understand client needs and develop solutions for customers.

Internal Collaboration:
1. Serve on the health plan medical director team providing guidance and insight on issues impacting the organization.
2. Translate and share learnings from client interactions with internal audiences to increase corporate sensitivity to market dynamics and external customer needs.
3. Build relationships with key Vice Presidents and departments to champion change, innovation and transformation for the health plan, particularly in support of key accounts. These efforts should include collaboration to:
a. Develop products, programs and services responsive to purchasers and individuals;
b. Refine employer reporting capabilities;
c. Enhance health improvement, disease management, care management, or medical management programs to positively effect medical trend;
d. Enhance worksite health programs and services, including Well@Work clinics;
e. Support development of new delivery models to support our customers, members and patients.
4. Chair Benefits Steering Committee
5. Other duties as assigned.

External Collaboration:
1. Represent HealthPartners in external forums, locally and nationally, to build visibility, develop relationships and generate sales.
2. Serve as medical spokesperson for HealthPartners health plan regarding health implementation, disease management, worksite health, sales, marketing and product strategies.

REQUIRED QUALIFICATIONS:
1. Education: MD degree
2. Experience: at least two years experience in medical leadership for a health plan, TPA, or equivalent, which must include at least one year experience of direct account interaction or work with human resources or finance representatives of large employer clients.
3. Licensure: valid, current license to practice medicine in the U.S. (any state)
4. Excellent verbal, written and presentation communication skills
5. Working knowledge of computer productivity software including Microsoft Office Excel, Word, PowerPoint and Outlook
6. Strong quantitative skills
7. Strong teamwork, customer service orientation
8. Able to travel a moderate amount both in and out-of-state.

PREFERRED QUALIFICATIONS:
1. Additional education and/or training in business, marketing, etc. (e.g., MBA, etc.)
2. Five years experience in medical leadership for a health plan, TPA or equivalent, including at least two years of direct account interaction or work with large employer clients.

DECISION-MAKING:
1. This position is responsible for medical director account service and is involved in decisions regarding sales account strategy, product development and market initiatives.
2. Operates with a high degree of independence in the execution of agreed upon strategies. Broad latitude in directing and influencing use of resources to achieve results.

We offer competitive compensation and excellent benefits package.

For immediate, confidential consideration, apply at HealthPartners.jobs. Click Job Opportunities under the general Career Opportunities section, and Search for Job ID # 16407. For further information or questions regarding this position, please contact Jill Turck 952-883-5630 or Jill.K.Turck@HealthPartners.com

Health is what we do. Partnership is how we do it.

EOE]]> Sun, 05 Sep 2010 00:09:00 http://www.healthpartners-jobs.com/job/BLOOMINGTON-Vice-President-&-Associate-Medical-Director,-Health-Initiatives-Job-MN-55420/760943/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/BLOOMINGTON-Vice-President-&-Associate-Medical-Director,-Health-Initiatives-Job-MN-55420/760943/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 17984
Department: HSC Endocrinology
City: St. Paul, MN
Location: HP - Specialty Center 401
Position Type: Full-Time
Anticipated Work Schedule:
Hrs/Pay Period: 80

Job Description:

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation?s ?Best Places to Work in Healthcare? by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You?ll stay for the power of partnership.

Our continued growth has created an opportunity for an RN Staff Nurse in the Endocrinology department at our St. Paul Specialty Care Clinic. This individual will provide high quality service to both internal and external customers, make independent nursing diagnoses and develops plans of care based on patient assessment, delegate nursing tasks when appropriate, create and implements dynamic teaching plans based upon patient need, and act as a resource for other staff. Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members.

LOCATION:
HealthPartners Specialty Center in St. Paul, MN.

SCHEDULE:
Monday - Friday 8:00am to 5:00pm
REQUIRED QUALIFICATIONS:
? Minimum 1 year recent experience in Endocrinology, Critical Care, Medical Specialty, Internal Medicine or Family Practice.
? Graduate of an accredited school of nursing
? Current RN licensure in Minnesota
? Current RN licensure in Wisconsin within two months of hire
? Current CPR certification required within 6 months of hire, and maintain
? Strongly demonstrated written and oral communication skills

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID # 17984.

Health is what we do. Partnership is how we do it.

EOE]]> Fri, 03 Sep 2010 00:09:00 http://www.healthpartners-jobs.com/job/St_-Paul-RN-Endocrinology-Job-MN/925525/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/St_-Paul-RN-Endocrinology-Job-MN/925525/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 17944
Department: Materials Management Warehouse
City: Eden Prairie, MN
Location: HP - Eden Prairie Office Building
Position Type: Full-Time
Anticipated Work Schedule: Monday - Friday 8:00am - 4:00pm
Hrs/Pay Period: 75

Job Description:

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation?s ?Best Places to Work in Healthcare? by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You?ll stay for the power of partnership.

HealthPartners current has an opportunity for a full-time Materials Handling and Distribution Worker who will be responsible for the recording and processing of incoming and outgoing merchandise at HealthPartners Materials Management Warehouse in Eden Prairie, MN. This position will also be responsible for filling supply orders; receiving and delivery of supplies, mail, specimens and other materials including driving vehicles and delivering items to designated delivery sites in a safe and efficient manner.

Specific accountabilities include:
? Document receipt of all merchandise and acknowledge receipt by signature.
? Report all damage and discrepancies.
? Maintain and prepare accurate receiving logs and related records.
? Check all merchandise against packing list and purchase orders; identify any discrepancies and identify shelf location for all items; prepare items for distribution to warehouse inventory locations and place items into proper storage locations.
? Complete receiving documents for processing by supervisor and/or computer operator/accounts payable.
? Prepare shipping documents and materials to be shipped to clinics and other locations.
? Process returns from clinics and prepare items for credit returns to vendors.
? Prepare items for shipment via UPS or common carrier.
? Fill supply requisition orders and record transactions.
? Load issued items into containers, carts and vehicles and stage items for delivery.
? Drive truck/vans assigned to Materials Management Department from its warehouse to HealthPartners/GHI clinical facilities and other locations, and accomplish duties within scheduled times consistent with Minnesota State Laws.
? Load, unload, sort and deliver mail, laboratory specimens, patient charts, x-rays, supplies and other materials. Familiar with OSHA procedures governing bio-hazardous material spillage.
? Maintain security of vehicle and contents during load, unload and delivery functions.
? Maintain record of work, record vehicle mileage, gasoline use and perform basic inspection, cleaning and washing of vehicle.
? Maintain work area cleanliness, organize work area inventories; operate, maintain and clean materials handling equipment including power loading units such as forklifts.
? Participate in periodic physical inventory counts by using basic mathematics concepts of addition, subtraction, multiplication and division.
? Responsible for reporting any accidents, driving hazards to management upon return to warehouse.
? Promptly respond to traffic and driving hazards.
? Sort reroute envelopes, diagnostic specimens, charts and x-rays for delivery to clinics.
? Drive vehicles to service station for repair and maintenance.
? Perform other duties related to order delivery, transportation and materials handing as required and assigned.

This position requires a high school diploma or GED along with a current and valid Minnesota driver?s license with a good driving record as verified by a Department of Motor Vehicles report. No moving violations for the past three (3) years. This position requires the ability to drive light or medium duty vans/trucks with manual or automatic transmissions and familiarity with the Twin Cities metropolitan road system. Also required are detail orientation, organizational skills and stellar customer service skills. Previous warehouse and/or distribution experience is desired. This position requires the ability to lift 50 pounds waist high repeatedly with no history of back/leg injuries and the ability to pass Department of Transportation physical or equivalent examination

HealthPartners is nationally acclaimed for providing outstanding patient care and we offer an excellent benefits package. HealthPartners is an Equal Opportunity Employer.

For more information and to apply go to www.healthpartners.jobs and search for Job ID 17944.

Health is what we do. Partnership is how we do it.

Additional Information

This position requires a valid Minnesota driver?s license with a good driving record as verified by a Department of Motor Vehicles report. No moving violations for the past three (3) years. This position also requires the ability to life 50 lbs repeatedly with no history of back/leg injuries and the ability to pass Department of Transportation physical or equivalent examination.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]> Wed, 18 Aug 2010 00:08:00 http://www.healthpartners-jobs.com/job/Eden-Prairie-Materials-Handler-and-Distribution-Worker-Job-MN-55343/910366/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/Eden-Prairie-Materials-Handler-and-Distribution-Worker-Job-MN-55343/910366/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 16653
Department: CR Primary Care
City: Coon Rapids, MN
Location: HP - Coon Rapids Clinic
Position Type: On Call
Anticipated Work Schedule: This is an on-call position actual schedule and hours will very depending on coverage needed. Must be flexible.
Hrs/Pay Period: 0

Job Description:

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation's ?Best Places to Work in Healthcare? by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You'll stay for the power of partnership.

Our continued growth has created an opportunity for an On-Call LPN to work in our Coon Rapids Primary Care. Primary responsibilities will include: rooming patients, follow-up requests, in-basket lab results/follow-ups, immunizations and other duties as assigned. This person will effectively provide a quality level of service to both internal and external customers. This person will also carry out nursing tasks and medical orders as delegated by physicians and registered nurses to support patient care.

Required Qualifications:
1. Graduate of an accredited school of nursing.
2. Current LPN licensure in Minnesota
3. Current CPR certification required within 6 months of hire and maintain.
4. One-year full-time employment as a LPN preferred.
5. Demonstration of written and oral communication skills required.
6. Experience working with EPIC or other electronic medical record preferred

Job Duties:
1. A licensed practical nurse uses the nursing process (assessment, planning, implementation and evaluation) under the supervision of an RN or physician in order to provide continuing healthcare to individuals, families and the community.
2. Identify common and recurring nursing needs of the patient.
3. Recognize the need for and perform routine office procedures and testing in the ambulatory care setting.
4. Assist patients to achieve basic health care goals.
5. Identify patient education needs, provide instruction and refer appropriately.
6. Document observations, actions and patient outcomes.

Schedule:
This is an on-call position and actual schedule and hours will vary depending on coverage needed. Must be flexible and available Monday ? Friday daytime hours.

We offer an excellent salary/benefits package, a rewarding environment, and a total commitment to providing exceptional care.

For a complete job description and to apply please visit to HealthPartners.jobs, click on Search for Job Opportunities and enter Job ID: 16653.

Health is what we do. Partnership is how we do it.

EOE]]> Tue, 31 Aug 2010 00:08:00 http://www.healthpartners-jobs.com/job/COON-RAPIDS-LPN-On-call-Primary-Care-Job-MN-55433/787315/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/COON-RAPIDS-LPN-On-call-Primary-Care-Job-MN-55433/787315/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 17593
Department: HOL Nursing Care
City: Bloomington, MN
Location: HP - Bloomington 8101 Office Bldg
Position Type: Full-Time
Anticipated Work Schedule: Monday - Friday 8:30 am - 5:00pm. Every 4th weekend. If they work the weekend they get one day off before and after the weekend.
Hrs/Pay Period: 75

Job Description:

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation's ?Best Places to Work in Healthcare? by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You'll stay for the power of partnership.

Our continued growth has created an opportunity for a RN with HealthPartners Hospice & Palliative Care in Bloomington, MN. This position will be responsible for providing end-of-life care to patients needing palliative or hospice services in their home or community setting and may include providing case management, admissions facilitation, clinical support, continuous care, after hours call, and/or other skilled nursing expertise with end-of-life care.

Additional responsibilities include:

1. Identifying the patient's and family's physical, psychosocial, environmental, safety and developmental needs and individualizing the patient's plan of care based on the needs identified.
2. Assessing all aspects of the patient's pain and developing an individualized pain management plan.
3. Anticipating, preventing and treating undesirable symptoms or secondary symptoms.
4. Identifying and addressing comfort care needs.
5. Supporting, instructing and educating the patient, family, and caregiver.
6. Documenting problems, nursing assessments, appropriate goals, care provided, care interventions and patient and family outcomes achieved from intervention and care provided.
7. Coordinating all patient and family services.
8. Maintaining the dignity of the dying patient.
9. Supporting the patient's and family's unique spiritual and cultural beliefs.
10. Providing holistic, family-centered care across treatment settings to improve the quality of life.
11. Consulting and collaborating with the interdisciplinary team and others involved in the patient's care.
12. Providing care consistent with National Hospice and Palliative Care Organization standards of practice for hospice programs.
13. Implementing care to achieve outcomes of comfortable and safe dying, self-determined life closure and effective grieving for patient and family.
14. Supervising and directing care of other nursing personnel including RNs, LPNs, and Home Health Aides.
15. Maintaining patient and personal safety regarding occupational health and safety.
16. Participating in scheduled weekend work (i.e., visits or triage of patient calls).
17. Participating in evening/night call schedule.
18. Participating in Quality Improvement program.

This position requires graduation from an accredited school of nursing with a current State of Minnesota RN license along with two years recent (within the past five years) nursing experience in acute, long-term care or home care/hospice/public health. This position requires someone who can work in independently, has demonstrated patient care planning and patient teaching skills and strong written and verbal communication skills. Current CPR certification and a MN Driver's License and daily access to a reliable and insured vehicle are also required. This position also requires computer literacy. HealthPartners prefers a Bachelors Degree in Nursing or health related discipline along with home care, hospice or public health experience or a Certified Hospice and Palliative Nurse (CHPN) certification or CHPN certification after two (2) years full time employment.

HealthPartners offers an excellent salary/benefits package, a rewarding environment, and a total commitment to providing exceptional care.

For more information and to apply go to www.healthpartners.jobs and search for job ID 17593.

EOE

Health is what we do.
Partnership is how we do it.]]> Wed, 25 Aug 2010 00:08:00 http://www.healthpartners-jobs.com/job/Bloomington-Hospice-RN-Job-MN-55420/863219/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/Bloomington-Hospice-RN-Job-MN-55420/863219/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 17527
Department: Strategic Partner Group
City: Bloomington, MN
Location: HP - Bloomington 8170 Corporate Office
Position Type: Full-Time
Anticipated Work Schedule:
Hrs/Pay Period: 80

Job Description:

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation?s ?Best Places to Work in Healthcare? by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You?ll stay for the power of partnership.

Our continued growth has created an opportunity for a Sales Technician in our Broker Sales department located in Bloomington. This person will assist the sales team to develop and maintain superlative broker relationships that allow HealthPartners to grow.

REQUIRED QUALIFICATIONS:
? Four-year college degree
? Work experience in the healthcare/insurance industry.
? Understanding of the role of brokers in the distribution and service of health and dental products.
? Proficiency with personal computers, including Microsoft Excel, Word, PowerPoint, Customer Relationship Managements Systems, and database/workflow management programs.
? Ability to manage multiple project assignments.
? Excellent written and oral communication skills.
? Ability to aggressively prospect and close new business.
? Must be able to work collaboratively with internal departments to achieve organizational goals.
? Ability to develop and maintain excellent working relationships, with internal and external clients.
? Obtain Minnesota life and health insurance license within three months of hire.
? Execution of a non-competition agreement upon hire.

PREFERRED QUALIFICATIONS:
? Prior experience in a sales environment.
? Minnesota life and health insurance license.
? College course work in business, finance, or health-related studies.
? Strong knowledge of HealthPartners? and affiliate company operations.
? Previous experience working with the brokerage community.
? Working knowledge of CQI and Covey principles.
? Health Insurance Association of American (HIAA), Managed Healthcare Professional (MHP), Certified Employee Benefits Specialists (CEBS) or other industry related coursework or completed designations.
? Miller Heiman/Strategic Selling training and practical application.

ACCOUNTABILITIES:
? Coordinating the small and large group new sales process for medical and dental prospects.
? Accountability for maintaining the integrity of the data input into all account management systems for new accounts.
? Work in conjunction/back up Sales Executive in every aspect of broker and client relationships.
? Jointly accountable with the Sales Executive in meeting our annual medical and dental sales, retention and net growth goals.
? Coordinate handling of critical account issues.
? Develop, maintain and improve broker/employer client relationships.
? Manage and make decisions regarding day-to-day customer service needs for assigned brokers and clients. Areas of involvement will include:
? Underwriting
? Application of Small Employer Reform Law
? Member services, claims, and Membership Accounting (billing and enrollment) and Product management
? Coordinating the sales process for medical and dental group prospects. This includes:
? Manage small and large group underwriting process from start to finish
? Complete command of underwriting requirements (specifically must understand how businesses are structured and what tax documentation is needed to verify group eligibility)
? Completing Group Data Form on new sales
? Maintain account management systems.
? Coordinate internal and external communication pieces.
? Provide back-up support for other team members.
? Conduct employer and broker presentations on occasion, such as broker training sessions, enrollment meetings, etc.
? Project work as assigned.
? Periodic after hours entertainment engagements with customers and/or brokers.
? Communicating with brokers and clients on a timely basis.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #17527.

Health is what we do. Partnership is how we do it.

EOE]]> Fri, 03 Sep 2010 00:09:00 http://www.healthpartners-jobs.com/job/Bloomington-Sales-Technician-Broker-Services-Job-MN-55420/894749/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/Bloomington-Sales-Technician-Broker-Services-Job-MN-55420/894749/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 17283
Department: CO Administration
City: St. Paul, MN
Location: HP - Como Clinic
Position Type: Full-Time
Anticipated Work Schedule: Monday 8 am - 5 pm Tuesday 8 am - 5 pm Wednesday off Thursday 8 am - 5 pm Friday 8 am - 5 pm
Hrs/Pay Period: 64

Job Description:

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, with patients and the community, is just one of the many reasons we were recently named one of nation?s ?best places to work in health care? by Modern Healthcare Magazine. Join us for a career that offers respect, support and encouragement.

Our continued growth has created an opportunity for an Assistant Care Delivery Supervisor to help in providing leadership in the Como Primary Care Clinic. The Care Delivery Supervisor provides leadership, direction, organization and administration of daily clinic operations in the patient care and ancillary services areas. This person assists in the supervision of approximately 25 care delivery staff including RN?s, LPNs and CMA/RMAs. This includes hiring and training staff, conducting annual performance reviews, reviewing work for quality improvement purposes and Monitoring and providing feedback to staff regarding HealthPartners policies and procedures. This person also identifies training and development opportunities for staff. Finally, this person will participate in clinic and departmental committees.

REQUIRED QUALIFICATIONS:
? Graduate of a Bachelor of Sciences or Arts degree program or health related field or six years of full time clinical nursing experience.
? Current Registered Nurse license in the State of Minnesota
? Current registered nurse license in Wisconsin within two months of hire.
? Two (2) years of staff supervisory experience
? Two (2) years of leadership/management experience with a health care team
? Demonstrated organizational skills
? Demonstrated problem solving skills
? Demonstrated effective project management skills
? Ability to manage resources and staff with budget requirements
? Strong written and oral communication skills
? Strong analytical skills
? Basic computer knowledge and ability
? Customer service experience with demonstrated strength in communication skills in dealing with patient/public contacts
? Ability to lead, mentor and motivate employees.
? Ability to understand, implement and monitor care improvement, patient service and access data and processes.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #17283.

Health is what we do. Partnership is how we do it.

EOE

Additional Information

This will be a working supervisor position.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]> Fri, 27 Aug 2010 00:08:00 http://www.healthpartners-jobs.com/job/St_-Paul-Assistant-Care-Delivery-Supervisor-Job-MN/839658/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/St_-Paul-Assistant-Care-Delivery-Supervisor-Job-MN/839658/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 18046
Department: Greater MN Development Group
City: Bloomington, MN
Location: HP - Bloomington 8170 Corporate Office
Position Type: Full-Time
Anticipated Work Schedule: 8:00am - 5:00pm Monday - Friday with some additional hours for meetings and travel.
Hrs/Pay Period: 80

Job Description:

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation?s ?Best Places to Work in Healthcare? by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You?ll stay for the power of partnership.

Our continued growth has created an opportunity for a Sales Technician in our Broker Sales department located in Bloomington. This person will assist the sales team to develop and maintain superlative broker relationships that allow HealthPartners to grow.

REQUIRED QUALIFICATIONS:
? Four-year college degree
? Work experience in the healthcare/insurance industry.
? Understanding of the role of brokers in the distribution and service of health and dental products.
? Proficiency with personal computers, including Microsoft Excel, Word, PowerPoint, Customer Relationship Managements Systems, and database/workflow management programs.
? Ability to manage multiple project assignments.
? Excellent written and oral communication skills.
? Ability to aggressively prospect and close new business.
? Must be able to work collaboratively with internal departments to achieve organizational goals.
? Ability to develop and maintain excellent working relationships, with internal and external clients.
? Obtain Minnesota life and health insurance license within three months of hire.
? Execution of a non-competition agreement upon hire.

PREFERRED QUALIFICATIONS:
? Prior experience in a sales environment.
? Minnesota life and health insurance license.
? College course work in business, finance, or health-related studies.
? Strong knowledge of HealthPartners? and affiliate company operations.
? Previous experience working with the brokerage community.
? Working knowledge of CQI and Covey principles.
? Health Insurance Association of American (HIAA), Managed Healthcare Professional (MHP), Certified Employee Benefits Specialists (CEBS) or other industry related coursework or completed designations.
? Miller Heiman/Strategic Selling training and practical application.

ACCOUNTABILITIES:
? Coordinating the small and large group new sales process for medical and dental prospects.
? Accountability for maintaining the integrity of the data input into all account management systems for new accounts.
? Work in conjunction/back up Sales Executive in every aspect of broker and client relationships.
? Jointly accountable with the Sales Executive in meeting our annual medical and dental sales, retention and net growth goals.
? Coordinate handling of critical account issues.
? Develop, maintain and improve broker/employer client relationships.
? Manage and make decisions regarding day-to-day customer service needs for assigned brokers and clients. Areas of involvement will include:
? Underwriting
? Application of Small Employer Reform Law
? Member services, claims, and Membership Accounting (billing and enrollment) and Product management
? Coordinating the sales process for medical and dental group prospects. This includes:
? Manage small and large group underwriting process from start to finish
? Complete command of underwriting requirements (specifically must understand how businesses are structured and what tax documentation is needed to verify group eligibility)
? Completing Group Data Form on new sales
? Maintain account management systems.
? Coordinate internal and external communication pieces.
? Provide back-up support for other team members.
? Conduct employer and broker presentations on occasion, such as broker training sessions, enrollment meetings, etc.
? Project work as assigned.
? Periodic after hours entertainment engagements with customers and/or brokers.
? Communicating with brokers and clients on a timely basis.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #18046.

Health is what we do. Partnership is how we do it.

EOE]]> Sat, 21 Aug 2010 00:08:00 http://www.healthpartners-jobs.com/job/Bloomington-Sales-Technician-Job-MN-55420/914060/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/Bloomington-Sales-Technician-Job-MN-55420/914060/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 17018
Department: HSC Physical Medicine
City: St. Paul, MN
Location: HP - Specialty Center 401
Position Type: On Call
Anticipated Work Schedule: This is an oncall position actual schedule and hours will vary depending on department need.
Hrs/Pay Period: 0

Job Description:

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation's ?Best Places to Work in Healthcare? by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You'll stay for the power of partnership.

Our continued growth has created an opportunity for an On-Call LPN ? Physical Medicine & Rehabilitation located at our Health Specialty Center in St. Paul. Primary responsibilities will include: rooming patients, follow-up requests, in-basket lab results/follow-ups, immunizations and other duties as assigned. This person will effectively provide a quality level of service to both internal and external customers. This person will also carry out nursing tasks and medical orders as delegated by physicians and registered nurses to support patient care.

Required Qualifications:
1. Graduate of an accredited school of nursing.
2. Current LPN licensure in Minnesota
3. Current CPR certification required within 6 months of hire and maintain.
4. One-year full-time employment as a LPN preferred.
5. Demonstration of written and oral communication skills required.
6. Experience working with EPIC or other electronic medical record preferred

Job Duties:
1. A licensed practical nurse uses the nursing process (assessment, planning, implementation and evaluation) under the supervision of an RN or physician in order to provide continuing healthcare to individuals, families and the community.
2. Identify common and recurring nursing needs of the patient.
3. Recognize the need for and perform routine office procedures and testing in the ambulatory care setting.
4. Assist patients to achieve basic health care goals.
5. Identify patient education needs, provide instruction and refer appropriately.
6. Document observations, actions and patient outcomes.

Schedule:
This is an on-call position and actual schedule and hours will vary depending on coverage needed. Must be flexible and available Monday ? Friday daytime hours.

We offer an excellent salary, a rewarding environment, and a total commitment to providing exceptional care.

Health is what we do. Partnership is how we do it.

EOE]]> Tue, 17 Aug 2010 00:08:00 http://www.healthpartners-jobs.com/job/St_-Paul-LPN-Physical-Medicine-&-Rehab-(On-call-)-Job-MN/857586/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/St_-Paul-LPN-Physical-Medicine-&-Rehab-(On-call-)-Job-MN/857586/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 17180
Department: AH Primary Care
City: Arden Hills, MN
Location: HP - Arden Hills Clinic
Position Type: On Call
Anticipated Work Schedule:
Hrs/Pay Period: 0

Job Description:

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation's ?Best Places to Work in Healthcare? by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You'll stay for the power of partnership.

Our continued growth has created an opportunity for an On-Call LPN at our Arden Hills Clinic. This person will work in Primary care. They will effectively provide a quality level of service to both internal and external customers and carry out nursing tasks and medical orders as delegated by physicians and registered nurses to support patient care. Will work under the supervision of an RN or physician in order to provide continuing healthcare to individuals, families and the community.

Work Schedule: On-Call position. Days and hours will vary 0-40/week and clinic is open Monday - Friday 8:00am ? 5:00pm and Saturdays 9:00am ? 1:00pm.

Location: Arden Hills, MN

HealthPartners requires:
? Graduate of an accredited school of nursing.
? Current LPN licensure in Minnesota
? One-year full-time employment as a LPN
? One-year full-time experience working as an LPN in an Allergy Clinic setting or equivalent education and experience giving allergy shots.
? Demonstration of written and oral communication skills required.
? Current CPR certification required within 6 months of hire and maintain.

Responsibilities:
? Identify common and recurring nursing needs of the patient.
? Recognize the need for and perform routine office procedures and testing in the ambulatory care setting.
? Assist patients to achieve basic health care goals.
? Identify patient education needs, provide instruction and refer appropriately.
? Document observations, actions and patient outcomes.
? Will obtain accurate vital signs, recognize and report variances.
? Implement established Policies and Procedures.
? Patient Instruction: Teach techniques or provide information according to established program.
? Documentation: Accurately and appropriately document procedures and treatment in each patient's record.
? Information Processing: Appropriately communicate information to other members of the health care team. Provide the patient and family with current and accurate information regarding the procedure and care.
? Perform telephone screening under direction of RN or MD.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID # 17180.

Health is what we do. Partnership is how we do it.

EOE]]> Tue, 17 Aug 2010 00:08:00 http://www.healthpartners-jobs.com/job/Arden-Hills-LPN,-On-Call-Job-MN-55112/829475/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/Arden-Hills-LPN,-On-Call-Job-MN-55112/829475/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 17888
Department: Sales - Government Accounts
City: Bloomington, MN
Location: HP - Bloomington 8170 Corporate Office
Position Type: Full-Time
Anticipated Work Schedule: Monday - Friday
Hrs/Pay Period: 80

Job Description:

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation?s ?Best Places to Work in Healthcare? by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You?ll stay for the power of partnership.

We currently have an opportunity for a Client Services Representative on our Government and Labor Sales team. The Client Service Representative collaborates with, and supports, sales and ongoing account management for government and labor sales. Assist with improving business processes and services in order to maximize profitability and efficiency. The position will also assist the Director, Government and Labor Sales and the Account Executives on a wide variety of activities.

REQUIRED QUALIFICATIONS:
? College degree
? Two years sales, account management or customer service experience in the health care industry.
? Minnesota insurance license within three months of hire.
? Demonstrated professional oral and written communication skills.
? Working knowledge of Microsoft Word, Excel, PowerPoint or comparable applications.
? Must be detail oriented, able to balance multiple priorities, and have strong time management and self-management skills.
? Positive attitude and ability to function as a team player.
? Good group presentation skills.
? Flexibility in work schedule and ability to do some travel.
? Prior experience in a team environment.
? Must have current, valid driver?s license and access to a reliable, insured vehicle.
? Execution of a non-competition agreement upon hire.

ACCOUNTABILITIES:
Serve as the primary point of contact for day to day service activities, both internal and external, including, but not limited to:
? Provide excellent customer service support for government & labor accounts in cooperation with the Account Executive(s).
? Maintain databases, files and other documentation.
? Resolve customer service issues and concerns with clients. Coordinate with other HealthPartners departments as needed.
? Assist with employee open enrollment meetings for a variety of products. May include open enrollment presentations.
? Responsible for renewal preparation including sending the renewal verification form to the employer or broker, completing a renewal request form for Underwriting, updating the summary of benefits to reflect any benefit changes for the next plan year, and delivering all relevant information to Underwriting so that they can prepare the renewal rating.
? Provide support to the Account Executive(s) in generating sales, providing quotes and working on RFP?s.
? Design, develop, test and run government and labor sales reports. Analyze data and report results to customer(s). Ensure data integrity by analyzing and verifying system/database data. Communicate and resolve any data discrepancies and errors as needed.
? Gather and prepare necessary documentation for group service issues.
? Act as in-house consultant to other sales teams by helping them understand union negotiated benefits for prospective clients and what it means to ?match? benefits. Also provides assistance with RFP?s for other sales teams.
? Maintain up-to-date awareness of the organization?s activities, industry trends, and government regulations.
? Perform other duties as assigned.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID # 17888.

Health is what we do. Partnership is how we do it.

EOE]]> Sat, 04 Sep 2010 00:09:00 http://www.healthpartners-jobs.com/job/Bloomington-Sales,-Client-Service-Representative-Govt-&-Labor-Job-MN-55420/895901/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/Bloomington-Sales,-Client-Service-Representative-Govt-&-Labor-Job-MN-55420/895901/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 18013
Department: Prof Services Network Mgmt
City: Bloomington, MN
Location: HP - Bloomington 8170 Corporate Office
Position Type: Full-Time
Anticipated Work Schedule: Monday through Friday
Hrs/Pay Period: 80

Job Description:

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the nation?s ?Best Places to Work in Healthcare? by Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You?ll stay for the power of partnership.

We currently have an opportunity for a Contract Consultant in Provider Relations and Network Management. This position is the key resource to assigned providers. This position will manage HealthPartners strategic relationships with providers including provider contracting, financial analysis, operations management and implementation of new and existing HPI products, policies, procedures and systems.

REQUIRED QUALIFICATIONS:
? Bachelor?s degree in health care administration, business administration or other relevant field.
? Three to five years experience working in the health care industry with experience in provider contract negotiations.
? Strong analytical and financial modeling skills.
? Ability to develop and evaluate contracting strategies.
? Strong oral and written communication skills.
? Ability to work independently, making independent decisions as they relate to successful relationships with providers, consistent with HealthPartners goals.

ACCOUNTABILITIES:
? Independently manage and supervise the administrative functions relating to contracted providers, including network strategy development, financial analysis, contract negotiations, contract drafting, contract monitoring, and establishing provider relations and communications.

? Independently manage and supervise the implementation of provider contracts. Develop systems, policies and procedures to communicate and ensure the successful implementation of contracts in accordance with the Minnesota Department of Health, government programs, accreditation, and other regulatory agency requirements.

? Manage the operational, financial and administrative relationships with providers. Provide support to the Medical Director, Associate Medical Director and applicable Department Heads to coordinate strategies and operations.

? Perform financial analysis and modeling to support the development of payment strategies and reimbursement levels that are cost effective yet minimally complex in terms of claims administration.

? Manage the year end settlement process for assigned providers, when applicable. Coordinate with Finance/Provider Accounting Department to interpret contract language and rates ensuring data is correct. Provide guidance to analysts as they prepare the data. Communicate settlement results to provider and provide timely follow-up. Process check requests and/or checks received from provider.

? Provide pro-active and on-going communication and education to designated providers? staff regarding HPI products, policies, procedures, and systems. This is done through regularly scheduled meetings, ad hoc meetings, phone calls, seminars, and educational inservices arranged and/or presented by the Contracting Staff. Providers? staff is defined as business office personnel, receptionists, training staff, referral management staff, physicians, other medical staff, clinic managers, and administrators.

? Collaborate and problem solve with internal HPI departments (Claims, Medical Services, Member Services, Membership Accounting, Accounts Payable, Clinic Operations, Support Services, Quality Utilization Management, Referral Secretaries, Government Service, Pharmacy Care Network, Other Contracting Departments and Sales and Marketing) to improve administrative efficiencies that will allow the providers to successfully deliver care to HPI members, to improve contracting opportunities for cost savings and/or to improve administrative interfaces.

? Prepare in written form and distribute to ?Provider Alert? recipients individual clinic variation information, changes, and update information to HPI staff so that internal operations reflect the most current provider status. This includes, but is not limited to, physician data, provider operations data, product participation, provider access and claims submission and processing nuances.

? Serve as the department expert for his/her providers in the areas of provider billing, coding, market reimbursement and utilization review.

? Assist in the development of additional provider management reports identified through the participation of the Medical Group Teams, if applicable, and/or other HPI and/or provider meetings. When applicable, the Contract Consultant is a member of a Medical Group Team and includes a Medical Director, Quality Assurance representative and Medical Management representatives. The Contract Consultant is responsible for presenting and interpreting to key provider participants the management and financial reports developed for improving provider?s delivery of managed care services for HPI Products.

? Coordinate and implement new provider relationships for designated HPI products. This includes completion of a work plan, coordinate key HPI department connection with medical groups, and establish medical group team relationship.

? Complete special projects that are identified through provider relationships, HPI Directors or Managers. Examples of projects are designing a generic referral authorization form for provider usage, updating provider manuals, creating new product information documents, coordinating the implementation of electronic connectivity programs, creating new provider reports and streamlining internal processes that involve several internal departments.

DECISION MAKING:
? This position has critical decision-making authority related to managing the provider networks consistent with HealthPartners goals, objectives and budgetary restrictions.
? Resolution of providers problems/issues are resolved to provider?s satisfaction/understanding.
? Predict and identify problem areas for providers as they implement HPI processes. Work with providers and internal HPI departments to satisfactorily coordinate operations of the processes.

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID # 18013.

Health is what we do. Partnership is how we do it.

EOE]]> Sat, 21 Aug 2010 00:08:00 http://www.healthpartners-jobs.com/job/Bloomington-Contract-Consultant-Provider-Relations-Job-MN-55420/914061/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/Bloomington-Contract-Consultant-Provider-Relations-Job-MN-55420/914061/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 17284
Department: Urgent Care Admin
City: Bloomington, MN
Location: HP - Bloomington 8170 Corporate Office
Position Type: Full-Time
Anticipated Work Schedule:
Hrs/Pay Period: 80

Job Description:

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, with patients and the community, is just one of the many reasons we were recently named one of nation's ?best places to work in health care? by Modern Healthcare Magazine. Join us for a career that offers respect, support and encouragement.
HealthPartners has an opportunity for a RN Supervisor (Care Delivery Supervisory) working in Urgent Care. The CDS provides leadership, direction, organization and administration of daily clinic operations in the patient care and ancillary services areas. This position works in collaboration with the Business Systems Supervisor. Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees.

SCHEDULE:
12:30pm ? 9:30pm 4 days during the week and every other weekend. Weekend schedule is somewhat flexible (Ex: May work 8-5, 9-6, etc.)

DEPARTMENT: Urgent Care

LOCATIONS: Multiple location travel to Bloomington Corporate office as well as Brooklyn Center, Arden Hills, Minneapolis Riverside and Como Urgent Care Clinics

REQUIRED QUALIFICATIONS:
? Graduate of a Bachelor of Sciences or Arts degree program or health related field
Or six years of full time clinical nursing experience.
? Current RN licensure in Minnesota
? Current RN licensure in Wisconsin within two months of hire
? Two (2) years of staff supervisory experience
? Two (2) years of leadership/management experience with a health care team
? Demonstrated organizational skills
? Demonstrated problem solving skills
? Demonstrated effective project management skills
? Ability to manage resources and staff with budget requirements
? Strong written and oral communication skills
? Strong analytical skills
? Basic computer knowledge and ability
? Customer service experience with demonstrated strength in communication skills in dealing with patient/public contacts
? Ability to lead, mentor and motivate employees.
? Ability to understand, implement and monitor care improvement, patient service and access data and processes.

ACCOUNTABILITIES:
Supervision of care delivery staff including:
? Performing annual performance reviews
? Reviewing work for quality improvement purposes
? Monitoring daily staffing issues including vacation and sick time
? Monitoring and providing feedback to staff to ensure consistent application of HPMG & C and HealthPartners policy and procedures
? Promoting development of staffing skill levels
? Hiring, coaching, discipline and dismissal of staff
? Training and monitoring job functions
? Holding staff accountable for providing excellent patient service

Patient Service:
? Acts as an effective, consistent role model of Service Excellence; exemplifying courtesy, compassion, and responsiveness to all customers.
• Demonstrates that the patient is put first at every opportunity.
• Talks ?service? routinely in order to reinforce a service orientation mind-set.
• Looks for instances of missed opportunities in which employees could have better met customer needs; constructively brings such to their attention and coaches on ways to improve.
• Identifies training and staff development needs for employees as related to service skills.
• Holds self and employees accountable for meeting high standards of service toward all customers.
? Understands and accepts the philosophy that customer complaints and feedback are gifts to our organization.
• Actively listens to patients/member/families who have concerns about their care of service, seeking to understand each situation through the eyes of the patient.
• Documents such concerns and ensures that appropriate investigation and responses occur.
• Identifies trends affecting patient satisfaction, and works with the local clinic or the larger HPMG and Clinics to resolve such trends.

? Works with staff and other supervisors to identify opportunities to improve patient satisfaction
• Includes patient satisfaction discussion at staff meetings, reviewing patient feedback with staff and setting improvement priorities.
• Cooperates and collaborates with the HPMG and Clinics leadership regarding the rollout of service excellence initiatives.

Quality and Data:
? Works in collaboration with other clinic supervisors, providers, front-line staff and organizational departments to design, implement and evaluate care delivery initiatives.
? Uses quality management tools and measurements to monitor standards, processes, and outcomes of care.
? Works in collaboration with other clinic supervisors, providers, front-line staff and organizational departments to review and interpret quality management data feedback and then make appropriate changes to improve outcomes of care.
? Facilitates meetings in the clinic to gather input and provide feedback to other clinic supervisors, providers and front-line staff regarding care initiatives and outcomes of care.
? Actively participates in the creation, update and ongoing testing of business continuity and disaster recovery planning and preparation.

Financial:
? Plans, develops and monitors the budget for their area of responsibility
? Works collaboratively with the Manager, Chief of Professional Services and other supervisors to ensure optimal revenue capture
? Authorizes expenditures for their area of responsibility.
? Acts as a responsible steward of resources including time, materials, supplies and property.

Job Functions Specific to this Position:
? Medical supplies
? Medical equipment
? Sterilization processes
? Ancillary staff services/staff
? Local 113 expert
? Other jobs as assigned

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID # 17284.

Health is what we do. Partnership is how we do it.

EOE]]> Fri, 27 Aug 2010 00:08:00 http://www.healthpartners-jobs.com/job/Bloomington-RN-Clinic-Supervisor-Urgent-Care-Job-MN-55420/839656/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/Bloomington-RN-Clinic-Supervisor-Urgent-Care-Job-MN-55420/839656/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 17538
Department: HSC435 Orthopedics
City: St. Paul, MN
Location: HP - Specialty Center 435
Position Type: Full-Time
Anticipated Work Schedule: Monday through Friday business hours
Hrs/Pay Period: 80

Job Description:

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, with patients and the community, is just one of the many reasons we were recently named one of nation?s ?best places to work in health care? by Modern Healthcare Magazine. Join us for a career that offers respect, support and encouragement.
HealthPartners has an opportunity for a RN Care Delivery Supervisor in Orthopedics. The CDS provides leadership, direction, organization and administration of daily clinic operations in the patient care and ancillary services areas. This position works in collaboration with the Business Systems Supervisor. Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. This is a working supervisor position.

SCHEDULE:
Monday ? Friday Business Hours

DEPARTMENT: Orthopedics

REQUIRED QUALIFICATIONS:
? Graduate of a Bachelor of Sciences or Arts degree program or health related field
Or six years of full time clinical nursing experience.
? Current RN licensure in Minnesota
? Current RN licensure in Wisconsin within two months of hire
? Two (2) years of staff supervisory experience
? Two (2) years of leadership/management experience with a health care team
? Demonstrated organizational skills
? Demonstrated problem solving skills
? Demonstrated effective project management skills
? Ability to manage resources and staff with budget requirements
? Strong written and oral communication skills
? Strong analytical skills
? Basic computer knowledge and ability
? Customer service experience with demonstrated strength in communication skills in dealing with patient/public contacts
? Ability to lead, mentor and motivate employees.
? Ability to understand, implement and monitor care improvement, patient service and access data and processes.

ACCOUNTABILITIES:
Supervision of care delivery staff including:
? Performing annual performance reviews
? Reviewing work for quality improvement purposes
? Monitoring daily staffing issues including vacation and sick time
? Monitoring and providing feedback to staff to ensure consistent application of HPMG & C and HealthPartners policy and procedures
? Promoting development of staffing skill levels
? Hiring, coaching, discipline and dismissal of staff
? Training and monitoring job functions
? Holding staff accountable for providing excellent patient service

Patient Service:
? Acts as an effective, consistent role model of Service Excellence; exemplifying courtesy, compassion, and responsiveness to all customers.
• Demonstrates that the patient is put first at every opportunity.
• Talks ?service? routinely in order to reinforce a service orientation mind-set.
• Looks for instances of missed opportunities in which employees could have better met customer needs; constructively brings such to their attention and coaches on ways to improve.
• Identifies training and staff development needs for employees as related to service skills.
• Holds self and employees accountable for meeting high standards of service toward all customers.
? Understands and accepts the philosophy that customer complaints and feedback are gifts to our organization.
• Actively listens to patients/member/families who have concerns about their care of service, seeking to understand each situation through the eyes of the patient.
• Documents such concerns and ensures that appropriate investigation and responses occur.
• Identifies trends affecting patient satisfaction, and works with the local clinic or the larger HPMG and Clinics to resolve such trends.

? Works with staff and other supervisors to identify opportunities to improve patient satisfaction
• Includes patient satisfaction discussion at staff meetings, reviewing patient feedback with staff and setting improvement priorities.
• Cooperates and collaborates with the HPMG and Clinics leadership regarding the rollout of service excellence initiatives.

Quality and Data:
? Works in collaboration with other clinic supervisors, providers, front-line staff and organizational departments to design, implement and evaluate care delivery initiatives.
? Uses quality management tools and measurements to monitor standards, processes, and outcomes of care.
? Works in collaboration with other clinic supervisors, providers, front-line staff and organizational departments to review and interpret quality management data feedback and then make appropriate changes to improve outcomes of care.
? Facilitates meetings in the clinic to gather input and provide feedback to other clinic supervisors, providers and front-line staff regarding care initiatives and outcomes of care.
? Actively participates in the creation, update and ongoing testing of business continuity and disaster recovery planning and preparation.

Financial:
? Plans, develops and monitors the budget for their area of responsibility
? Works collaboratively with the Manager, Chief of Professional Services and other supervisors to ensure optimal revenue capture
? Authorizes expenditures for their area of responsibility.
? Acts as a responsible steward of resources including time, materials, supplies and property.

Job Functions Specific to this Position:
? Medical supplies
? Medical equipment
? Sterilization processes
? Ancillary staff services/staff
? Local 113 expert
? Other jobs as assigned

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit www.healthpartners.jobs, click on job opportunities and search for Job ID #17538.

Health is what we do. Partnership is how we do it.

EOE]]> Sat, 04 Sep 2010 00:09:00 http://www.healthpartners-jobs.com/job/St_-Paul-RN-Care-Delivery-Supervisor-Orthopedics-Job-MN/895900/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/St_-Paul-RN-Care-Delivery-Supervisor-Orthopedics-Job-MN/895900/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 17369
Department: HealthPartners-Osceola
City: Osceola, WI
Location: PS - Osceola Medical Center
Position Type: Full-Time

Apply Now Add to Job Cart

Position Information

We are actively recruiting exceptional Family Medicine physicians (OB is optional) to join our group at Osceola Medical Center, Osceola, WI. Come live and practice in the beautiful St. Croix River Valley! Osceola is a wonderful, growing community within an hour's drive from St Paul/Mpls, Minnesota. Our current group of outstanding physicians include: Family Medicine, Emergency Medicine, General Surgery, and OB/Gyn. Call is 1:7, Emergency Room coverage is provided. We relocated to a brand new medical center in the fall of 2008!

The physicians at Osceola Medical Center are employed by HealthPartners Medical Group. Our Osceola group is able to practice in a traditional family medicine rural-community setting, while enjoying the benefits and security of a large medical group. HealthPartners continues to receive nationally recognized clinical performance and quality awards.

We offer a competitive salary, an excellent benefit package, paid malpractice, a rewarding practice environment and a commitment to providing exceptional primary care services. Site is not eligible for visa waivers. EOEmployer

Contact Information

For more information, contact diane.m.collins@healthpartners.com or call Diane at (952) 883-5453; toll-free: (800) 472-4695 x3.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]> Tue, 24 Aug 2010 00:08:00 http://www.healthpartners-jobs.com/job/Osceola-Family-Medicine-Physician,-Osceola-Medical-Center-Job-WI-54020/836308/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/Osceola-Family-Medicine-Physician,-Osceola-Medical-Center-Job-WI-54020/836308/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 17989
Department: GH S&B for ICSI
City: Bloomington, MN
Location: PS - HealthPartners Corporate Office
Position Type: Full-Time

Apply Now Add to Job Cart

Position Information

Founded in 1993 by HealthPartners Medical Group, Mayo Clinic and Park Nicollet Health Services, the Institute for Clinical Systems Improvement (ICSI) today is the Upper Midwest?s leading health care collaborative. ICSI is funded by 60 medical group and hospital members, which represent 9,000 physicians, as well as six Minnesota and Wisconsin health plans. ICSI is also a founding member of the Network for Regional Healthcare Improvement (NRHI), a national group of health care collaboratives.

As an independent, non-profit organization, ICSI initially developed evidence-based health care guidelines to help its members implement best clinical practices for their patients. This work continues, and ICSI?s guidelines are used extensively nationally and internationally. Beyond its guideline work, ICSI helps its members improve their processes and the quality of care they deliver, and leads them in organizational cultural change so they can succeed in today?s rapidly evolving health care world.

In the past four years, ICSI has been at the forefront of health care transformation regionally and nationally. Its trusted collaborative processes have demonstrated ICSI?s ability to bring diverse stakeholders together to champion system-based improvements in health care so patients receive higher quality and more affordable health care.

Position Responsibilities

The President is responsible for directing all activities for ICSI within the framework of its mission, vision, and values, which are set by the Board of Directors and incorporated in ICSI?s strategic and operating plans. In addition the President serves as a member of the ICSI Board and works collaboratively with other members of the Board and the ICSI staff to set and maintain a clear purpose and direction for the organization.

Responsibilities will include, but not be limited to, the following:
1. Participates with the Board in the development of the annual operating plan and strategies that ICSI uses to achieve its mission and vision. This is accomplished by working collaboratively with the members of the ICSI Board to set these strategies and to revise them as frequently as is required to respond to changes in the mission, vision, and the circumstances in which ICSI operates.
2. Demonstrates leadership that is consistent with ICSI?s values of collaboration, trust, leadership and innovation, passion, objectivity, and patient-centeredness.
3. Seeks common ground between ICSI?s health plan sponsors and care delivery organization members and identifies opportunities for them to collaborate to:
a. Improve the health of the population,
b. Enhance the patient experience of care (including quality, access, and reliability), and
c. Reduce, or at least control, the per capita cost of care.
4. Represents ICSI in the local and national community to enhance the organization?s visibility and promote its mission. This includes other health care organizations or interested parties in Minnesota, the country, and the community at large in activities such as:
a. Representing ICSI at the local level on the board of MN Community Measurement and other boards as appropriate,
b. Representing ICSI at the state level to the Minnesota Legislature, Department of Health, Department of Human Services, and other agencies,
c. Representing ICSI at the national level to federal agencies and to organizations such as the Institute of Medicine, America?s Health Insurance Plans, National Quality Forum, Network for Regional Healthcare Improvement, and other national organizations, and
d. Representing ICSI to the local and national trade press and general news media.
5. Builds and sustains effective partnerships with key stakeholders including sponsors, members, and other strategic stakeholders, demonstrating a high level of integrity and fostering trust in relationships with others.
6. Executes Board-approved strategies by developing and managing a program of activities established to achieve ICSI?s purpose.
7. Secures funding for ICSI?s operations from health plan sponsors and other sources and oversees the financial operations of the organization.
8. Recruits, develops and retains a strong staff of sufficient talent, skill, and number to carry out the program of activities.
9. Evaluates the effectiveness of ICSI?s program in achieving its purpose.
10. All other duties as assigned by the Board.

Candidate Profile
Required Qualifications:
1. An advanced degree in a health care field.
2. Ten years of senior management experience in the health care delivery of clinical services, health services management or related areas.
3. Demonstrated ability to facilitate and manage change.
4. Demonstrated skill in establishing and maintaining effective interpersonal relationships with all levels of management, governing boards, physicians, health plans, medical groups, hospitals, employees, business, government and community officials and the general public.
5. Demonstrated understanding of the business and regulatory issues that affect health plans.
6. Demonstrated understanding of the business and regulatory issues that affect medical groups and hospitals.
7. Demonstrated strategic and financial planning skills.
8. Demonstrated skills in problem solving, negotiations and issue identification.
9. Ability to develop and administer organizational philosophy and objectives.
10. Leadership experience in inter-organizational program settings and demonstrated ability to build consensus on strategic directions and organizational goals.
11. Knowledge of methods of quality improvement, including continuous quality improvement and similar process improvement methods, leadership methods, measurement for improvement, methods for achieving consensus within organizations on evidence-based guidelines and management methods, organizational culture improvement, change management, and methods for engaging patients and achieving self-management by patients.
12. Ability to recruit, motivate, and retain staff as needed to achieve ICSI's purpose.

Preferred:
1. Strongly preferred MD or DO degree.
2. Multiple advanced level degrees in health care or other pertinent fields (e.g., MHA, MPH, MBA).
3. Experience in consulting for organizational development.
4. Knowledge of research methods used in health care, including knowledge of clinical epidemiology and statistical methods used in research.
5. Demonstrated understanding of the uses of information technology for delivering clinical services and improving them.
6. Experience in advising or working with governmental agencies and legislators.
7. Experience in designing and providing programs for training and professional development.
8. Experience in conducting program evaluation.
9. Regional or national recognition as a leader for quality improvement.

A competitive compensation package comprised of base salary, annual performance bonus, and benefits has been created to attract outstanding candidates. Employment services are provided to ICSI by HealthPartners. Further information about ICSI may be obtained by visiting icsi.org.

To express interest in the position you may apply online at healthpartners.jobs, click search all other job opportunities, search job id # 17989. Contact information: Jill Bothwell 952-883-7716 or Jill.H.Bothwell@HealthPartners.com

EOE

Contact Information

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]> Fri, 20 Aug 2010 00:08:00 http://www.healthpartners-jobs.com/job/Bloomington-President-Institute-for-Clinical-Systems-Improvement-Job-MN-55420/912190/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/Bloomington-President-Institute-for-Clinical-Systems-Improvement-Job-MN-55420/912190/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 16247
Department: HealthPartners-Amery
City: Amery, WI
Location: PS - Amery Regional Medical Center
Position Type: Full-Time

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Position Information

This full time psychiatrist position is based at Amery Regional Medical Center, in northwestern Wisconsin, about one hour from the Minneapolis/St. Paul area (Minnesota). Amery Regional Medical Center is a progressive hospital with a newly developed, state of the art facilty located in Amery, Wisconsin. Position serves as the medical director for a 10 bed inpatient facility for patients (55 years and older); Structured Outpatient Program for Older Adults; and Outpatient Program.

Contact Information

For additional information, please contact Lori Fake at 952-883-5337 or 800-472-4695. You may also fax your CV to 952-883-5395.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]> Sun, 05 Sep 2010 00:09:00 http://www.healthpartners-jobs.com/job/AMERY-Psychiatrist-(Amery,-WI)-Job-WI-54001/694080/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/AMERY-Psychiatrist-(Amery,-WI)-Job-WI-54001/694080/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 14815
Department: Urology
City: Hudson, WI
Location: PS - Hudson Hospital
Position Type: Full-Time

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Position Information

Based in the charming western Wisconsin communities of Hudson and New Richmond, this is an ideal practice opportunity for an experienced, board certified general urologist. Both communities boast beautiful, fully equipped, newly remodeled hospitals, an excellent support staff and a strong patient base. In addition to practicing community-based general urology, you will benefit from the stability and support of the larger HealthPartners urology group in neighboring St. Paul, Minnesota.

Contact Information

An exciting, rewarding practice with a competitive salary and benefits package await you with HealthPartners! For more information, email sandy.j.lachman@healthpartners.com.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]> Sun, 22 Aug 2010 00:08:00 http://www.healthpartners-jobs.com/job/Hudson-Urologist-Western-Wisconsin-Job-WI-54016/885369/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/Hudson-Urologist-Western-Wisconsin-Job-WI-54016/885369/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 17988
Department: GH S&B for ICSI
City: Bloomington, MN
Location: HP - Bloomington ICSI
Position Type: Full-Time
Anticipated Work Schedule: Monday - Friday 8:00am - 5:00pm
Hrs/Pay Period: 80

Job Description:

Founded in 1993 by HealthPartners Medical Group, Mayo Clinic and Park Nicollet Health Services, the Institute for Clinical Systems Improvement (ICSI) today is the Upper Midwest?s leading health care collaborative. ICSI is funded by 60 medical group and hospital members, which represent 9,000 physicians, as well as six Minnesota and Wisconsin health plans. ICSI is also a founding member of the Network for Regional Healthcare Improvement (NRHI), a national group of health care collaboratives.

As an independent, non-profit organization, ICSI initially developed evidence-based health care guidelines to help its members implement best clinical practices for their patients. This work continues, and ICSI?s guidelines are used extensively nationally and internationally. Beyond its guideline work, ICSI helps its members improve their processes and the quality of care they deliver, and leads them in organizational cultural change so they can succeed in today?s rapidly evolving health care world.

In the past four years, ICSI has been at the forefront of health care transformation regionally and nationally. Its trusted collaborative processes have demonstrated ICSI?s ability to bring diverse stakeholders together to champion system-based improvements in health care so patients receive higher quality and more affordable health care.

Position Responsibilities

The President is responsible for directing all activities for ICSI within the framework of its mission, vision, and values, which are set by the Board of Directors and incorporated in ICSI?s strategic and operating plans. In addition the President serves as a member of the ICSI Board and works collaboratively with other members of the Board and the ICSI staff to set and maintain a clear purpose and direction for the organization.

Responsibilities will include, but not be limited to, the following:
1. Participates with the Board in the development of the annual operating plan and strategies that ICSI uses to achieve its mission and vision. This is accomplished by working collaboratively with the members of the ICSI Board to set these strategies and to revise them as frequently as is required to respond to changes in the mission, vision, and the circumstances in which ICSI operates.
2. Demonstrates leadership that is consistent with ICSI?s values of collaboration, trust, leadership and innovation, passion, objectivity, and patient-centeredness.
3. Seeks common ground between ICSI?s health plan sponsors and care delivery organization members and identifies opportunities for them to collaborate to:
a. Improve the health of the population,
b. Enhance the patient experience of care (including quality, access, and reliability), and
c. Reduce, or at least control, the per capita cost of care.
4. Represents ICSI in the local and national community to enhance the organization?s visibility and promote its mission. This includes other health care organizations or interested parties in Minnesota, the country, and the community at large in activities such as:
a. Representing ICSI at the local level on the board of MN Community Measurement and other boards as appropriate,
b. Representing ICSI at the state level to the Minnesota Legislature, Department of Health, Department of Human Services, and other agencies,
c. Representing ICSI at the national level to federal agencies and to organizations such as the Institute of Medicine, America?s Health Insurance Plans, National Quality Forum, Network for Regional Healthcare Improvement, and other national organizations, and
d. Representing ICSI to the local and national trade press and general news media.
5. Builds and sustains effective partnerships with key stakeholders including sponsors, members, and other strategic stakeholders, demonstrating a high level of integrity and fostering trust in relationships with others.
6. Executes Board-approved strategies by developing and managing a program of activities established to achieve ICSI?s purpose.
7. Secures funding for ICSI?s operations from health plan sponsors and other sources and oversees the financial operations of the organization.
8. Recruits, develops and retains a strong staff of sufficient talent, skill, and number to carry out the program of activities.
9. Evaluates the effectiveness of ICSI?s program in achieving its purpose.
10. All other duties as assigned by the Board.

Candidate Profile
Required Qualifications:
1. An advanced degree in a health care field.
2. Ten years of senior management experience in the health care delivery of clinical services, health services management or related areas.
3. Demonstrated ability to facilitate and manage change.
4. Demonstrated skill in establishing and maintaining effective interpersonal relationships with all levels of management, governing boards, physicians, health plans, medical groups, hospitals, employees, business, government and community officials and the general public.
5. Demonstrated understanding of the business and regulatory issues that affect health plans.
6. Demonstrated understanding of the business and regulatory issues that affect medical groups and hospitals.
7. Demonstrated strategic and financial planning skills.
8. Demonstrated skills in problem solving, negotiations and issue identification.
9. Ability to develop and administer organizational philosophy and objectives.
10. Leadership experience in inter-organizational program settings and demonstrated ability to build consensus on strategic directions and organizational goals.
11. Knowledge of methods of quality improvement, including continuous quality improvement and similar process improvement methods, leadership methods, measurement for improvement, methods for achieving consensus within organizations on evidence-based guidelines and management methods, organizational culture improvement, change management, and methods for engaging patients and achieving self-management by patients.
12. Ability to recruit, motivate, and retain staff as needed to achieve ICSI's purpose.

Preferred:
1. Strongly preferred MD or DO degree.
2. Multiple advanced level degrees in health care or other pertinent fields (e.g., MHA, MPH, MBA).
3. Experience in consulting for organizational development.
4. Knowledge of research methods used in health care, including knowledge of clinical epidemiology and statistical methods used in research.
5. Demonstrated understanding of the uses of information technology for delivering clinical services and improving them.
6. Experience in advising or working with governmental agencies and legislators.
7. Experience in designing and providing programs for training and professional development.
8. Experience in conducting program evaluation.
9. Regional or national recognition as a leader for quality improvement.

A competitive compensation package comprised of base salary, annual performance bonus, and benefits has been created to attract outstanding candidates. Employment services are provided to ICSI by HealthPartners. Further information about ICSI may be obtained by visiting icsi.org.

To express interest in the position you may apply online at healthpartners.jobs, click search all other job opportunities, search job id # 17988. Contact information: Jill Bothwell 952-883-7716 or Jill.H.Bothwell@HealthPartners.com

EOE]]> Fri, 20 Aug 2010 00:08:00 http://www.healthpartners-jobs.com/job/Bloomington-President-Institute-for-Clinical-Systems-Improvement-Job-MN-55420/912189/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/Bloomington-President-Institute-for-Clinical-Systems-Improvement-Job-MN-55420/912189/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Job ID: 17792
Department: Surgery
City: St. Paul, MN
Location: HP - Specialty Center 401
Position Type: Full-Time
Anticipated Work Schedule: Mon-Fri, 8a-5p.
Hrs/Pay Period: 80

Job Description:

Physician Assistant Certified Job Description
QUALIFICATIONS:

REQUIRED:

? Graduate of an accredited formal physician assistant training program.
? Current Minnesota PA license.
? Current NCCPA certification.
? Active member in professional PA association preferred.
? Approved or eligible for approval by the Minnesota Board of Medical practice for prescription writing privileges.

PHYSICAL REQUIREMENTS:

Applicant must possess body mobility, coordinated dexterity of hands, ears and eyes. Must possess sensory acuity and verbal ability.

POSITION PURPOSE:

Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. Assume delegated medical activities from supervising physician. This may include physical examination, history taking, developing comprehensive medical status reports, formulating a tentative medical diagnosis and initiating therapy under medical supervision.

ACCOUNTABILITIES:

1. Document pertinent data in acceptable medical form.
2. Perform or assist in routine laboratory or governing techniques as identified in the supervisory agreement on file with the board of Medical Practice.
3. Treat common childhood diseases.
4. Assist in the follow-up of geriatric disorders referred to you by physicians.
5. Prescribe medications for symptoms and temporary pain relief (if eligible).
6. Perform routine therapeutic procedures (i.e., injections, debridement, foreign body removal from skin surfaces, removal of sutures, casting or splinting of sprains, I & D of superficial skin infections) as identified in the supervisory agreement referenced above.
7. Assist with patient / member health maintenance activities.
8. Assist the physician in instituting emergency measures and treatment.
9. Other activities identified in the supervisory agreement referenced above.

Additional Information

This position will be based primarily at HealthPartners Specialty Center in St. Paul, providing in-clinic patient and procedural care. Hours are Mon-Fri 8am-5pm, with the possibility of some call responsibilities. Surgical experience is preferred.

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View Search Results View Job Cart (0) Send This Job to a Friend View My Account]]> Sun, 22 Aug 2010 00:08:00 http://www.healthpartners-jobs.com/job/St_-Paul-Physician-Assistant-General-Surgery-Job-MN/885368/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS http://www.healthpartners-jobs.com/job/St_-Paul-Physician-Assistant-General-Surgery-Job-MN/885368/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS